Flaxur Apartel - 150m to Hoan Kiem lake

Hotels
8.4 (178 reviews)
113 Phố Hàng Gai , Hanoi , vn

listing image 1
Show all photos

Facilities

Non-smoking throughout

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Cleanliness issues
Inaccurate room descriptions

Categories

Cleanliness
7.3
Multiple reviews mention issues with cleanliness and maintenance of the bathroom.
Service
9.1
Most reviews highlight caring staff and good service responsiveness.
Location
9.3
Frequently praised as very accessible and convenient.
Room Quality
7.8
Mixed feedback regarding room quality, some rooms lack windows and have sound issues.
Amenities
7.8
Limited feedback; some amenities described as lacking or needing improvement.
Value for Money
8.3
Overall, guests feel they are getting a fair deal for the price with some caveats.
Food and Beverage
8.8
Not explicitly mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
8.8
Predominantly positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:57

Property Description

Convenient Location
Discover the perfect balance of accessibility and tranquility, just steps away from popular attractions like Hoan Kiem Lake and Trang Tien Plaza.

Modern Amenities
Enjoy a comfortable stay with amenities like a private bathroom, flat-screen TV, and air conditioning in each unit. Some rooms even offer a terrace for a relaxing outdoor experience.

Nearby Attractions
Explore Hanoi with ease as Hanoi Old City Gate, Ha Noi Railway Station, and St. Joseph Cathedral are just a stone's throw away. Book your stay now and experience the best of both worlds at Flaxur Apartel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 178 reviews
Cleanliness: 7.3
Service: 9.1
Location: 9.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
A
Appadoo • solo_traveller • mu
9
2026-05-29 • via Nuitee
S
Stefanía • extended_group • ar
10
Pros:

The apartment was so comfy and the staff highly kind and professional. Great experience

2026-05-20 • via Nuitee
C
Clara • couple • fr
7
Pros:

Great location, the staff were incredibly friendly.

Cons:

The bathroom was really small and really slippy.

2026-05-18 • via Nuitee
E
Eivind Haugejorden • couple • no
9
Great apartement, nice area. Generally very happy!
Pros:

Nice room, comfortable, big bed. Nice bathroom with all you need. The location is excelent, right by the Silver lake, shopping streets and bars/restaurants.

Cons:

The hotel is in a pottery shop, which closes at nighttime. We had no problem getting in, but it ment having to wait outside before the staff could come down and let us inside.

2026-05-13 • via Nuitee
K
Koubová • solo_traveller • cz
9
2026-05-09 • via Nuitee
J
Jolene • couple • ca
9
Pros:

Location

2026-05-06 • via Nuitee
M
Magdalene • extended_group • de
8
Super zentral und sauber
Pros:

Die Lage war super zentral und die Unterkunft war sauber und ruhig.

Cons:

Der Kühlschrank hat sehr stark gerochen. Getränke, die wir im Kühlschrank gelagert hatten konnte man kaum trinken, weil die den Geruch des Kühlschrankes angenommen haben. Etwas wenig Stauraum in den einzelnen Zimmern, aber das Wohnzimmer ist groß genug.

2026-05-06 • via Nuitee
D
Darren • couple • im
10
Pros:

Location was very central

2026-05-02 • via Nuitee
Z
Ziv • solo_traveller • il
10
2026-04-30 • via Nuitee
Y
YUL • family_with_children • gb
9
Pros:

location is spot on, very near to the shops and restaurants. A few block away from a michelin approved resto Pho 10. The place feels homey, aircondition work and its very clean. We have our own balcony :)

Cons:

The entering and exiting is not of ease eventhough they have a 24 hour reception. It is still a hassle to contact reception to open the entrance and close the door after 10pm and you have to be careful with the ceramics being caught with you as they along the narrow path of the entrance to the lift

2026-04-29 • via Nuitee
T
Troy • extended_group • au
8
2026-04-28 • via Nuitee
D
Dennis • extended_group • ch
10
die Wohnung hat vier Zimmer alle mit AC und eine Küche sowie Wohnzimmer hat Top gefallen
Pros:

die Lage ist super zentral alles zu Fuss erreichbar

Cons:

nichts

2026-04-28 • via Nuitee
G
Gayathri • extended_group • sg
7
Pros:

Great location, had a lot of great shops and tourist attractions nearby. The staff were also incredibly friendly and the room was clean.

Cons:

Not soundproof at all. We were woken up in the middle of the night by people going up and down the staircase and talking loudly.

The sofa bed wasn’t the best but since we were only there for one night it was fine.

2026-04-27 • via Nuitee
M
Minh • solo_traveller • vn
10
2026-04-24 • via Nuitee
C
Carys • extended_group • gb
10
Pros:

perfect location, really spacious rooms and they’re clean and comfortable. our tv didn’t work one of the nights and huge mention to Duy who came and tried his best to fix it…. he insisted he got us some drinks and snacks too as compensation which is above and beyond great customer service. Would 100% recommend and return

2026-04-23 • via Nuitee
M
Myeong Suk • couple • kr
10
Pros:

직원분들이 친절하고 에어컨이 잘나와서 좋았어요

2026-04-19 • via Nuitee
S
Sarah • solo_traveller • gb
8
2026-04-14 • via Nuitee
T
Torbitt • couple • gb
10
2026-04-13 • via Nuitee
L
Liyao • solo_traveller • ke
10
Pros:

Convenient

2026-04-13 • via Nuitee
P
Paula • couple • de
9
Personal top, saubere Unterkunft
Pros:

Das Personal war sehr freundlich! Das Zimmer geräumig und sauber. Man muss durch einen Porzellanladen hindurch um den Aufzug zum Zimmer zu nehmen, ist allerdings selbst nachts, wenn der Laden zu hat, kein Problem. Es wird immer geöffnet um die Gäste herein zu lassen. Gute Lage!

Cons:

Wir hatten ein Zimmer mit innenliegenden Fenster. War allerdings trotzdem okay für eine Nacht.

2026-04-12 • via Nuitee