Moxy Asheville Downtown

Hotels
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Moxy Hotels
9.2 (381 reviews)
61 Biltmore Avenue , Asheville , US

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Small rooms
Overpriced breakfast
Soundproofing issues

Categories

Cleanliness
9.2
The rooms were very clean but very small. Overall cleanliness mentioned positively.
Service
10
Guests consistently praised the staff as friendly and accommodating.
Location
10
Multiple reviews highlight the fantastic location and ease of access to local attractions.
Room Quality
8.67
Rooms were noted as small and some issues with soundproofing were mentioned.
Amenities
8.71
Facilities such as the lobby area and bar were appreciated, but some found the breakfast options lacking.
Value for Money
9.16
Mixed feelings due to some amenities feeling overpriced, but location adds value.
Food and Beverage
8.19
Breakfast was described as overpriced and low quality; more like a deli.
Overall Experience
9.65
Overall positive reviews with some minor complaints; enjoyable atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:24

Property Description

Modern Amenities
Experience our seasonal outdoor pool, fitness centre, and stylish bar for a relaxing stay in the heart of Asheville.

City Views
Select rooms feature a private balcony overlooking the vibrant city, adding a touch of charm to your visit.

Convenient Location
Explore nearby attractions such as Harrah's Cherokee Center, Lexington Glassworks, and more, just minutes away from our hotel.

To book your refreshing stay at Moxy Asheville, visit our website or call our 24-hour front desk today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 381 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 8.67
Amenities: 8.71
Value for Money: 9.16
Food and Beverage: 8.19
Overall Experience: 9.65
V
Vickie • family_with_children • us
10
Just what we needed
Pros:

Location great

Cons:

All good

2026-09-19 • via Nuitee
J
Jessica • solo_traveller • us
5
Pros:

Great location and pool.

Cons:

Room was too crowded with two queen beds. Would like coffee in the room.

2026-09-19 • via Nuitee
I
Ian • solo_traveller • us
9
2026-09-18 • via Nuitee
J
Jeanette • couple • gb
6
2026-09-14 • via Nuitee
E
Elisabeth • couple • no
8
2026-09-09 • via Nuitee
H
Heather • solo_traveller • us
10
Pros:

Convenient, great location, cool hotel.

Cons:

Liked everything

2026-09-08 • via Nuitee
J
Josie • couple • us
9
2026-08-21 • via Nuitee
H
Heleen • family_with_children • be
10
Leuk, comfortabel en trendy in het centrum van Asheville
Pros:

Mooi hotel in de centrale straat van Asheville. Door een overboeking kregen we een upgrade. Het personeel excuseerde zich, maar uiteindelijk waren we beter af dan met wat we hadden geboekt. Jammer genoeg geen tijd gehad om het zwembad op te zoeken.

Cons:

/

2026-08-21 • via Nuitee
M
Michael • solo_traveller • us
10
2026-08-18 • via Nuitee
J
Joanne • solo_traveller • us
10
Pros:

The location is great!

Cons:

Rooms are small. No place to sit in the room.

2026-08-16 • via Nuitee
H
heather • couple • us
5
Ok for one night
Pros:

Location, pleasant staff and mountain views

Cons:

Cramped rooms

2026-08-16 • via Nuitee
L
Lisa • extended_group • us
10
The hotel was superb, the vibe was fun and all of the employees were engaging and helpful.
Pros:

The location was perfect. We didn't leave a 5 block radius because there was so many shops, restaurants, art galleries to visit.

Cons:

Zero. Everything was perfect.

2026-08-13 • via Nuitee
J
Jill • couple • us
9
We had an incredible start at the Moxy! We enjoyed walking to a variety of coffee shops, restaurants and shops. We love
Pros:

The location, friendly staff, and comfort.

Cons:

N/A

2026-08-11 • via Nuitee
L
Lindhout • extended_group • nl
8
Pros:

Personeel, locatie

Cons:

Kamer aan kleine kant en luide airco’s

2026-08-11 • via Nuitee
V
Vanessa • couple • us
9
Stayed there for engagement weekend and had the best time celebrating at the bars and playing board games in lounge
Pros:

Location and vibes

Cons:

There isn’t a fridge in the room

2026-08-11 • via Nuitee
A
Archer • solo_traveller • us
9
Excellent place
Pros:

No breakfast

Cons:

No frig in the room

2026-08-07 • via Nuitee
N
Nick • couple • us
10
It’s clean, comfortable and just what we needed to break up our trip.
Pros:

It was clean, comfortable and close to the things that we wanted to do in the area.

Cons:

I was happy with it

2026-08-05 • via Nuitee
L
Larry • solo_traveller • us
9
2026-07-25 • via Nuitee
D
Di • solo_traveller • us
3
2026-07-25 • via Nuitee
S
ShAnnon • family_with_children • us
6
Overall, the property did not meet my expectations for a hotel, particularly given the limited room amenities, crowded s
Pros:

The location is excellent, and front desk staff are great. Everybody we encountered was very helpful and always greeted us. I appreciated having the coffee available in the morning.

Cons:

The property felt more like a hostel than a hotel. The rooms were extremely small and lacked many of the amenities I typically expect, such as a coffee maker, lotion, and even multiple trash cans—there was only one in the room. The wall pegs could also be improved by adding hooks to the ends so that bags and clothing don't easily slide off.
Some of the shared facilities were inconvenient as well. Getting ice required a long walk, and the pool area was disappointing. About half of the lounge chairs were reserved. Before my stay, I was told online that reserving chairs cost $20, but when I asked the front desk, I was told they were available for $50 instead. Charging hotel guests $50 to reserve pool chairs seems excessive.
The pool itself is quite small considering it serves two hotels, so it became very crowded. There were often no available chairs in the general seating area, which made it especially difficult for families to find a place to sit. Pool service was also limited—the bartender only served guests who came to the bar and did not provide service around the pool.

2026-07-20 • via Nuitee