Artistic-Suite

This boutique hotel is located around the corner from the Mufu Palace...a excellent location in the Old Town. The room is large with a spacious and very comfortable bed, couch and sitting area. We also had access to a terrace. The bathroom facilities are great with a bidet toilet and super water pressure. In addition lovely toiletries are supplied. Towels are changed every day. Afternoon coffee or tea with typical rosepetal cookies are also provided. However wonderful the accommodations are, they pale by the attention and help Julia and Jeff provide for non- chinese guests. Julia helped organize our excursion to Jade Snow mountain and a car service to TLG and Shangrila. In addition, she personally took us to two excellent restaurants durring our stay. They also organized our luggage transfer to the hotel in Shangrila. Julia was available for any question or issue we had on Wechat.Their hospitality makes this place above a 10 point rating.

Ohh staying here made my whole Lijiang experience 10/10. Julia is such an exceptional host she helped me suggest places to go with locations. Also enjoyed the afternoon tea, and breakfast choices are good. The whole stuff is nice and very helpful. Cleanliness is top notch with everything you could possibly need. The location is perfect. Don't worry about noisy around 10 pm. The old town itself gets quiet, and the Mingsu is so peaceful all the time. Julia also helped organize the transport from and to the airport, don't worry about luggage and old town roads.

Everything was perfect!
The warm hospitality, the facilities, everything was super clean and the location is great.
Thank you 🙏🏻🙏🏻

In ancient town. Lovely staff. Ginger tea and snacks upon our arrival back to hotel each day

Julia is simply amazing and makes the planning of the trip so much easier. I will strongly recommend her to everyone who wants to do a self travel but yet still need local support.

Like what the rest shared, Julia helped to plan for the car rides and the day trip to Snow Jade Mountain, giving us some peace in mind cos we knew we could depend on her.

The driver to ShangriLa somehow did not take highway. After like 1 hour of travelling through small towns, I messaged Julia whilst still on the 3 hour ride and immediately, Julia sprang to action. The driver received a call and he re-routed to use highway instantly.

What's amazing is that my family has already checked-out from Artistic Suite and Julia still continue to give us the local support! She even went the extra mile to ask for the toll refund on our behalf! Her service just blew my mind off!

Not to forget front desk receptionist - Xiao Yang. She's another gem and makes sure my family is well taken care of during the trip.

This review is in no way requested by Julia.

I just want to express my gratitude to Julia for all her help. Hope anyone who visits lijiang and needs local support who can converse well in English to seriously consider Artistic Suite.

My stay in Lijiang on Artistic-Suite was perfect
Even before arriving to Lijiang Julia reached out to me to give me instructions around the pick-up and to give tips around my stay
During the stay the stuff made everything possible to make me feel like home - giving me constant advice, tips, where to eat, where to visit and helping me contact the tour guides I booked. They also were extremely kind and friendly with me
Last but not least, the hotel is in a perfect location and is clean, beautiful and with lot of space
Breakfast was great and the room was clean and big
Would love to return

It's a beautiful old building in an exceptional location, just around Mufu Palace. Our room was big and very comfortable, with a great view of the courtyard, a great shower and a big and very comfy bed. The room, and the bed, are very well heated. The room was also quiet and with good curtains. The staff were over the top, extremely friendly and helpful, offering us tea whenever we came back (and when we first arrived, which was a very nice touch), in particular, Julia, who was always there for us for whatever we would need. We're very grateful to her and all the staff at the hotel.

The location is excellent—within a short walk from the Market Square and Mufu Palace, yet tucked away in a quiet area perfect for a restful sleep. The architecture has an authentic old Chinese charm, while the amenities offer all the modern comforts.

Our hosts, Julia and Jeffrey, were outstanding and incredibly helpful. They speak excellent English and assisted us with everything—from arranging transportation and recommending great restaurants to suggesting must-see spots and even helping us navigate WeChat.

We truly enjoyed our stay and highly recommend this place!

La casa che ospita questo albergo è di grande fascino e in ottima posizione, le camere sono spaziose e complete di ogni confort. Julia e il suo staff si prodigano oltre il necessario per rendere il soggiorno piacevole. La colazione è un poco scarsa ma poi durante la giornata sono sempre disponibili thè e caffè con piccoli pasticcini. Ci é stato inoltre offerto il transfer da e per l’aeroporto, molto gradito. Grazie

Highly recommended.
Julia & Jeff are wonderful People, offer Incredible food, comfortable bigger room, excellent location.

Ottima posizione. Bellissima struttura di grande charme. Personale estremamente gentile

Best service I have experienced. The staff was extremely helpful, they arranged a smooth pickup from the airport for me. As I was leaving early in the morning for a tour, a breakfast package was prepared for me in advance. Ms. Julia even helped me fix an issue with my SIM card by calling the operator. Since I wanted to practice my Chinese, they spoke the language with me patiently the whole time.
The location is great and I loved the traditional wooden building, which made the experience even more authentic.
100% recommended.

The property is amazing. It feels like staying in a traditional Chinese house. The property manager Julia was fantastic and very attentive to my needs and provided a lot of useful information about Lijiang.

L accoglienza del personale , ogni volta ci venivano offerti stuzzichini oltre che the e caffè. Ci hanno fornito anche ombrelli per la pioggia.
Julia ci ha offerto massima disponibilità offrendoci una pastiglia per la febbre.
Ottima posizione

Lo staff è stato eccezionalmente disponibile e cordiale, pronto a risolvere ogni esigenza e a rendere il soggiorno speciale sin dal primo momento.

La camera era molto spaziosa, pulita e immersa in un’atmosfera rilassante che richiama la tradizione locale con dettagli moderni estremamente confortevoli.

La posizione è perfetta: centralissima nella Old Town ma tranquilla, ideale come base per visitare Lijiang senza rinunciare al relax.

Our stay in Lijiang was truly memorable, largely thanks to our amazing host, Julia. She contacted me two months in advance to check if I needed anything and took care of every request. We were warmly welcomed with snacks, and throughout our stay she kept surprising us with thoughtful treats. She shared fantastic recommendations for restaurants, cafés, and photo spots, and even assisted us perfectly when it was time to leave. The room was excellent and the location could n’t have been better, right in the heart of Lijiang Old Town. We felt genuinely cared for. Highly recommended!