Nuevo Amanecer

Hotels
9.2 (66 reviews)
Carr Cuernavaca-Tepoztlán Km 16.5 , Tepoztlán , mx

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Facilities

Health or beauty spa nearby
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Poor cleanliness
Internet issues

Categories

Cleanliness
8.23
Several reviews mentioned cleanliness positively, but issues with the pool and rooms being dirty were noted.
Service
10
Many reviews praised the staff for their friendliness and attentiveness.
Location
9.4
The location is frequently described as convenient, although some access issues were noted.
Room Quality
9.14
Rooms are mostly described as clean and comfortable, although there were comments on room amenities being outdated.
Amenities
8.49
Amenities received mixed reviews, with praise for pools but complaints about cleanliness.
Value for Money
9.12
Value for money is perceived as good, although some guests suggested improvements are needed.
Food and Beverage
9.48
The breakfast and food quality received high praise, with many guests enjoying the variety and taste.
Overall Experience
9.73
Overall positive experiences with some issues noted, but most guests left happy with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:03

Property Description

Scenic Garden and Terrace - Enjoy the tranquility of nature in our beautiful garden and relax on the terrace with stunning views.

Delicious Dining Experience - Indulge in delectable meals at our on-site restaurant and savor a variety of culinary delights.

Comfortable and Convenient Accommodations - Experience a cozy stay in our well-equipped rooms with modern amenities, ensuring a relaxing retreat.

Book now for an unforgettable stay at Nuevo Amanecer in Tepoztlán, where comfort meets convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.2
Based on 66 reviews
Cleanliness: 8.23
Service: 10
Location: 9.4
Room Quality: 9.14
Amenities: 8.49
Value for Money: 9.12
Food and Beverage: 9.48
Overall Experience: 9.73
L
Laura • couple • gb
9
2026-06-06 • via Nuitee
P
PAMELA • extended_group • mx
10
Relajación total
Pros:

Todo en general es un lugar muy bello y tranquilo
Regresaré por los masajes

Cons:

La alberca estaba sucia

2026-05-27 • via Nuitee
A
Araceli • family_with_children • mx
9
BIEN
Pros:

EL DESAYUNO ES RICO Y LA ALBERCA QUE ESTABA CON PANELES SOLARES

Cons:

QUE NO HAY AIRE ACONDICIONADO EN LA HABITACION Y LOS VENTILADORES NO AYUDAN

2026-05-21 • via Nuitee
E
Eloisa • couple • mx
7
Cons:

No hay buen internet

2026-05-21 • via Nuitee
G
Galindo • family_with_children • mx
10
Bonito y confortable
2026-05-18 • via Nuitee
M
Montzerrat • family_with_children • mx
8
2026-05-13 • via Nuitee
J
JOSE MARIA • family_with_children • mx
10
QUE AGUSTICIDAD!!
Pros:

LA TRANQUILIDAD, LA COMIDA, EL LUGAR Y LA AMABILIDAD DEL PERSONAL

Cons:

TODO BIEN POR EXCEPCION DEL INTERNET, FALLA MUCHO, PERO DE AHI EN FUERO NO ME QUEJO DE NADA

2026-05-11 • via Nuitee
G
Gera Ardonaez • extended_group • mx
10
2026-05-06 • via Nuitee
C
Cristina • family_with_children • mx
8
Pros:

El personal muy amable

Cons:

Solo tuvimos un ventilador de techo que no daba suficiente aire e hizo mucho calor.

2026-05-06 • via Nuitee
R
ROSARIO • extended_group • mx
8
Pros:

Un hotel familiar, con muy buena atención, pero con pocos servicios.

Cons:

Generar falsas expectativas por la fotos y por llamarlo SPA resort.

2026-05-04 • via Nuitee
C
carlos • couple • mx
9
el personal de recepcion muy atento y amable, bien ubicado y muy limpio
Pros:

n/a

Cons:

en general muy buena atención

2026-04-27 • via Nuitee
P
Pedro • couple • mx
2
LOTS OF NOICE AT NIGHT, I STAYED TWO NIGHTS AND THEY DID NOT CLEAN MI ROOM. THE SERVICE MEDIOCRE
Pros:

NO

2026-04-06 • via Nuitee
G
Gabriela • extended_group • mx
9
Muy recomendable
Pros:

Muy tranquilo, cómodo y limpio. Desayuno incluído muy completo.

2026-04-05 • via Nuitee
R
Raquel • couple • mx
3
Cons:

no habia wi fi, no hay como comunicarse por telefono, la alberca fria, no funciona la televisión en los cuartos, la coina no tiene cena

2026-03-17 • via Nuitee
D
Daniela • couple • mx
8
2026-03-05 • via Nuitee
E
Eduardo Ortiz Monasterio • extended_group • mx
9
Cerca de El Suspiro.
Pros:

Ubicación.

2026-03-04 • via Nuitee
R
RICARDO • family_with_children • mx
8
Bien
Pros:

Bien

Cons:

Que pongan aire aconidcionado y tapa del wc suelta y de hule espuma, muy incomodo

2026-03-03 • via Nuitee
E
emilio • couple • mx
8
Buena opción de alojamiento
Pros:

Gran atención y amabilidad

2026-02-28 • via Nuitee
A
Andrea • couple • mx
10
Me encanta lo amables que son todos y lo dispuestos que están a ayudarte
Pros:

Me encantó el cuarto, súper cómodo

Cons:

Las áreas comunes en la alberca no tienen sillas ni nada para sentarte ahí

2026-02-27 • via Nuitee
N
Natalia • couple • mx
8
Pros:

El personal y la ubicacion

Cons:

Hicieron un evento en la noche y hubo mucho ruido

2026-02-24 • via Nuitee