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Luxurious Accommodation: Indulge in comfort with well-equipped rooms and modern amenities including a flat-screen TV and air conditioning.
Delicious Dining Options: Enjoy a variety of dining choices with a buffet, à la carte, or continental breakfast served every morning.
Convenient Location: Explore Mumbai's attractions with ease as Phoenix Market City Mall and the airport are just a short distance away.
Book now to experience a relaxing stay at Hotel Swamiraj in the heart of Mumbai.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Absolutely Nothing good about this hotel
⭐ 0/10 – Extremely disappointing stay. We felt completely unwelcome and unsupported.
Our experience at this property was honestly a nightmare, especially considering the circumstances of our visit.
My husband is a cancer patient, and he was very sick after an extremely long and exhausting day at Tata Memorial Hospital. We checked in at 4:00 AM after a long day of mefical check ups and investigations and we were only able to take rest for a few hours. We checked out on the same day.
Prior to my booking only i put my requests about late check out and couple of other things on booking.com but no reply to my messages.
Since we had checked in so late, we requested reception for a late check-out. We explained our situation clearly, but our request was initially denied. We understood their policy and, despite the inconvenience, agreed to extend our stay and pay for the additional time.
However, later in the morning, we received a call from reception asking us to check out because the property was sold out. They did not even check with us before selling the room. They told us that we didn't book/paid for today so they sold the room. We already informed reception about our extension. This was extremely upsetting because we had already unpacked and settled into the room, and we had even ordered food through room service.
What made the situation much worse was the way the reception staff communicated with us. There was very little empathy or understanding. Considering that guests may sometimes be staying because of medical treatment or other difficult circumstances, we expected at least basic courtesy and compassion. We requested to get connected with the manager but the reception told us that he is in a meeting and never got a call back. They are not humans, just Roberts.
After repeatedly requesting them, they finally agreed to allow us to stay until 12:30 PM.
Very good sumptuous Indian and continental breakfast. Large rooms, powerful shower. comfortable beds.close to the shops;
bit pricy
Location
Staff is very good
Rooms is
Quiet location, friendly staff, ample parking space
В комнате, куда меня заселили сперва, на пол стены была плесень. Я попросила о переселении, но даже в номере повышенной комфортности ощутимо пахло сыростью, хотя не было видимых следов плесени
Good hotel with cordial and cooperative staff
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