Hotel Rakuragu

Hotels
8.6 (223 reviews)
东京都中央区日本橋本町1-7-9 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean room
Welcoming staff
Great location
Cons:
Room size
Hot water issues
Service felt blunt

Categories

Cleanliness
8.26
Room was clean, but some minor issues noted (e.g. debris).
Service
9.03
Staff were welcoming and helpful, despite some bluntness in service.
Location
9.27
Great location near bars and restaurants, easy access to transport.
Room Quality
7.72
Room was smaller than expected with hard bed and issues with hot water.
Amenities
8.25
Basic amenities were available, but additional hotel basics were lacking.
Value for Money
8.71
Worthwhile spending for larger room in Tokyo.
Food and Beverage
8.76
Standard quality for this hotel tier.
Overall Experience
8.83
Mixed feelings but overall satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:26

Property Description

Central Location

Modern Amenities

Multilingual Staff

Experience the best of Tokyo at Hotel Rakuragu, conveniently located near major attractions. Enjoy modern amenities like free WiFi and private bathrooms. Our multilingual staff is available 24/7 to assist you in English, French, Japanese, and Russian. Explore nearby landmarks like Sankatsu Yukata Museum and Ozu History Museum. Book now for an unforgettable stay in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for ¥3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 223 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.83
M
Minjun couple kr
2
Terrible management.
Pros:

Good design and spacious.

Cons:

This was the worst maintained hotel I have ever been to.
There were trash in the rooms during checkout and our rooms had a faulty AC with a filter that had clearly been never cleaned for an extended period of time. The floor had stains and you could easily tell that the whole facility is trying to save money on every single thing they can.

It's just a terrible experience considering the price per night at this hotel.

2026-07-23 via Nuitee
Y
Yukumu couple jp
9
2026-07-21 via Nuitee
H
Haruna couple jp
10
2026-07-20 via Nuitee
E
Edoardo couple ae
10
2026-07-14 via Nuitee
F
Ferry solo_traveller au
6
Pros:

The architecture

2026-07-07 via Nuitee
依寧 couple tw
9
2026-06-29 via Nuitee
M
MOREL solo_traveller fr
9
2026-06-28 via Nuitee
R
Raymond solo_traveller us
5
Great staff and good clean room but the price was too much. also need better wifi or they need to stop advertising wifi
Pros:

very clean and modern hotel. very respectful staff every single staff me member was great and respectful. best hotel staff i encountered at japan

Cons:

was very small compared to other hotels i went to but the price was more expensive. the wifi was advertised as exceptional but was the slowest hotel wifi i experienced in japan. was pretty disappointed with the WiFi because i needed it for work and it was very slow.

2026-06-27 via Nuitee
J
Janina couple de
8
Pros:

- relativ ruhige Lage
- sehr sauber
- gute Ausstattung

2026-06-15 via Nuitee
Y
YUYA couple jp
8
2026-06-14 via Nuitee
S
Sara couple it
7
2026-06-12 via Nuitee
M
Marco couple it
9
Buon hotel nella zona est di tokyo
Pros:

Piccolo hotel in buona posizione, non è adiacente a nessuna stazione, ma è abbastanza vicino a diverse linee della metropolitana, quindi abbastanza comodo per spostarsi nei vari quartieri della zona est di Tokyo.
Camera spaziosa per gli standard di Tokyo, avevamo bisogno di spazio per 4 valigie e siamo riusciti a gestirle comodamente. C'era anche un piccolo balconcino.
Bagno non grandissimo ma c'è tutto. Ottima pulizia
Staff gentile e disponibile, sono tutti giovani e parlano inglese.

Cons:

La zona di sera è abbastanza deserta, non ci sono molti locali per mangiare o bere qualcosa, quindi bisogna spostarsi.
Nessun armadio e poco posto per appoggiare dei vestiti.

2026-06-12 via Nuitee
E
Emese couple de
10
2026-06-04 via Nuitee
Y
Yevhen couple ie
9
2026-06-02 via Nuitee
B
bayraktar solo_traveller tr
9
2026-05-29 via Nuitee
J
Jimin couple kr
9
Pros:

숙소가 굉장히 깔끔하고 새로 지어진 느낌이었습니당 일본 숙소치고 꽤 넓었습니다

2026-05-29 via Nuitee
M
Milena extended_group at
7
Pros:

Die Lage ist sehr gut und die Mitarbeiter sind alle sehr freundlich und zuvorkommend gewesen.

Cons:

Es waren Flecken auf dem Teppich und auf der Wand. Die Dusche wurde auch nicht gründlich geputzt.

2026-05-26 via Nuitee
F
Fujisawa couple jp
8
インバウンド向け
2026-05-26 via Nuitee
C
chihlung couple tw
9
2026-05-23 via Nuitee
Y
Yoriko solo_traveller jp
8
2026-05-21 via Nuitee