Diamonds Hotel

Hotels
7 (260 reviews)
90 Hohenzollernring , Cologne , de

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Safety deposit box
Non-smoking throughout
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6
Multiple comments indicated issues with cleanliness, particularly in the bathrooms.
Service
8
Service was generally rated well, with staff being described as friendly and accommodating.
Location
8
Location was frequently praised for its convenience and accessibility.
Room Quality
7
Room quality varied, with some guests appreciating the space but mentioning specific issues.
Amenities
7
Amenities were not explicitly mentioned in most reviews but standard for the tier.
Value for Money
6
Concerns about pricing relative to room conditions and experiences.
Food and Beverage
7
Not mentioned in reviews, thus rated at standard quality for this hotel tier.
Overall Experience
7
Overall experiences varied, resulting in an average sentiment around the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:14

Property Description

Convenient Location and Nearby Attractions
Diamonds Hotel is perfectly located in Cologne, within walking distance of key attractions such as Neumarkt Square and the Romano-Germanic Museum.

Comfortable and Well-Equipped Rooms
Each room at Diamonds Hotel is thoughtfully furnished with amenities like a flat-screen TV, private bathroom, and safety deposit box for a comfortable stay.

Multilingual 24-Hour Front Desk
Our helpful front desk staff fluently speak German and English, ensuring seamless communication and exceptional service throughout your stay.

To experience comfort and convenience in the heart of Cologne, book your stay at Diamonds Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7
Based on 260 reviews
Cleanliness: 6
Service: 8
Location: 8
Room Quality: 7
Amenities: 7
Value for Money: 6
Food and Beverage: 7
Overall Experience: 7
K
Karin solo_traveller ch
4
Für das Preis-Leistung-Verhältnis enttäuschend.
Pros:

Die Lage

Cons:

Das Preis-Leistung-Verhältnis

2026-07-25 via Nuitee
E
Ella couple au
3
Comfortable but needs maintenance
Pros:

The bed and pillows were comfortable

Cons:

On a very busy clubbing street, the traffic is very loud and there is no aircon so if it was hot you would have to open the windows and have a very disrupted sleep. The sink and shower were also clogged and could not drain properly

2026-07-20 via Nuitee
A
Arda couple de
6
2026-07-19 via Nuitee
M
Mohammed solo_traveller de
8
2026-07-18 via Nuitee
M
mohammad couple de
1
2026-07-18 via Nuitee
N
Norbert couple de
5
Pros:

Die Lage und die Nähe zum Parkhaus

Cons:

Es war laut und zu warm ohne Klima Anlage

2026-07-18 via Nuitee
S
serge solo_traveller fr
5
Je n’y retournerais jamais
Pros:

Au centre ville

Cons:

Personnel peu sympathique de plus j’ai rajouter 7 j et payé sur place j’ai demander 5 fois une facture jamais reçu

2026-07-17 via Nuitee
M
Manuel solo_traveller it
6
Senza Aria Condizionata in Camera...
Pros:

Hotel Nuovo

Cons:

Non c'era l'Aria Condizionata, faceva caldissimo, mi hanno dato un ventilatore ma non ha aiutato molto.

2026-07-16 via Nuitee
R
Renee Jacqueline couple de
10
2026-07-14 via Nuitee
A
Alexander couple de
5
Das Hotel entspricht nicht drei Sterne Kategorie
2026-07-14 via Nuitee
N
Nasiba couple de
1
Leider kann ich das Diamonds Hotel Köln nicht weiterempfehlen. Wir waren für zwei Nächte dort und haben insgesamt 226 €
2026-07-12 via Nuitee
L
Leonid solo_traveller kz
1
Сбежал оттуда после первой ночи , приводил в номер персонал , показывал всю ситуацию , объяснил , что спать не возможно.
Pros:

Местоположение самый центр , но имейте ввиду , что уснуть не получится из шума тусовки на улице , даже среди недели .

Cons:

Совсем отсутствует система вентиляции и кондиционирования. В ванной есть одно единственное вентиляционная отверстие, которое не работает на жилую часть помещения. И даже влажность в ванной не вытягивает.. жара и духота просто адская. Спал с открытым окном и открытой дверью в коридор ( на цепочке), что хоть как то продувало. На улице +30 , при этом стояк горячей воды проходит внутри комнаты , к радиаторам и Хотя радиатор отключен , он нагревается от трубы стояка.

2026-07-12 via Nuitee
M
Monika solo_traveller de
7
2026-07-11 via Nuitee
V
Viktoria couple de
3
2026-07-10 via Nuitee
D
Don couple nl
5
Cons:

Niet netjes schoon, Luidruchtig, verschillend beddengoed en badkamer niet schoon :(

2026-07-09 via Nuitee
M
Maximilian couple de
5
Top Lage jedoch verschiedene Mängel
Pros:

Super Zentrale Lage, keine Probleme mit Personal und co.

Cons:

Badezimmer in unreinem Zustand.
Wasserschaden wurde einfach provisorisch geflickt.
Bettwäsche war ok.
Zimmerkarten gingen immer wieder nicht.
Allgemein sehr Lautes Umfeld, jedoch bei der Lage kein wunder.

2026-07-07 via Nuitee
O
Oscar solo_traveller fi
6
Decent
Pros:

It was quite clean.

Cons:

Extreme amounts of noise outside, with people honking and revving their cars late at night. The lock to the room door was broken, you had to use a door chain lock. The soap dispenser was empty in the shower. The handle to the bathroom door handle came off when I was closing the door.

2026-07-05 via Nuitee
A
Anderson couple es
5
Da
Pros:

The location was good, near to supermarket and other things around walking

Cons:

When we arrived, we were given a room with no bed sheets on the mattress, no soap, and no shampoo. We were also asked to pay €10 just to get the air conditioning remote control.

The receptionist then tried to make the bed by putting a single bed sheet on top of the mattress, even though it wasn’t the correct size. We politely asked how that could be acceptable, but instead of helping us, he responded rudely and asked, “What’s your problem?”

After keeping us waiting downstairs, he finally gave us another room. Unfortunately, the air conditioning in that room barely worked, so we spent both nights sweating and feeling very uncomfortable.

Overall, the customer service was very poor, and the condition of the rooms was unacceptable. I would not recommend staying here.

2026-07-03 via Nuitee
D
Dennis solo_traveller de
10
Einzelzimmer diamond
Pros:

Sehr ruhig, Privatsphäre, wie ein 2. zuhause

Cons:

Um Air condition nutzen zu können, musste man eine Kaution für die Fernbedienung hinterlegen.

Wünschenswert wäre Wasserkocher und mini Gefrierfach.

für den Preis absolut jeden zu empfehlen.

2026-07-03 via Nuitee
A
Alban solo_traveller de
2
2026-07-02 via Nuitee