Hotel Cheminee

Hotels
8.7 (900 reviews)
Matterstrasse 31 , Zermatt , ch

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Hiking
Luggage storage
Cycling
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Beautiful views
Cons:
No lift
Construction noise nearby

Categories

Cleanliness
8.55
Clean and well-maintained, with positive mentions regarding room condition.
Service
9.05
Staff demonstrated exceptional service, particularly in handling personal items left behind.
Location
9.05
Perfectly located near the train station and attractions, with a peaceful atmosphere.
Room Quality
8.55
Rooms are comfortable and well-sized, but some note the lack of a lift as a drawback.
Amenities
8.55
Standard amenities for the hotel type, but the breakfast offerings were well-received.
Value for Money
8.55
Fair pricing considering the location and overall experience, though breakfast could be included.
Food and Beverage
8.55
Enjoyable breakfast with good options, contributing positively to the overall experience.
Overall Experience
8.75
A heartfelt stay with beautiful views, high service levels, and a great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:53

Property Description

Mountain Views and Convenience
Located directly opposite the Sunegga Mountain Cable Car, Hotel Cheminee offers stunning views and easy access to the mountains. Many rooms feature balconies with views of Mount Matterhorn, providing a picturesque backdrop for your stay.

Delicious Dining Options
Indulge in traditional grilled food at the cosy, candlelit restaurant where rich buffet breakfasts and half-board meals are served. The hotel's garden terrace also offers a scenic spot to enjoy your meals while taking in the surroundings.

Ski-Friendly Amenities
With Zermatt Train Station just a 5-minute walk away and the Klein Matterhorn Mountain Cable Car within 900 metres, Hotel Cheminee is a convenient choice for ski enthusiasts. The provided ski storage facilities ensure that your equipment is taken care of during your stay.

Ready to experience the beauty of Zermatt? Book your stay at Hotel Cheminee now!

Important information:

Please inform the property in advance about the total number of guests.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

For a check-in after 22:00 you will receive information by email.

The building has no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 900 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.75
M
Manuela couple ch
8
2026-07-04 via Nuitee
M
MOMOHA couple jp
9
立地最強
Pros:

・フニクラの駅まで徒歩0秒、ゴルナーグラード鉄道の駅&Zermatt駅まで徒歩10分!
・朝ごはんはパン、チーズ、フルーツのほかに、スクランブルエッグやソーセージの温かいメニューもあった🥯朝ごはんは朝7時(冬は7時半)からだが、お願いすれば朝6時半にサンドイッチとフルーツのボックスを用意してくれる。
・部屋には無いがフロントにお願いすればケトルを借りれる。
・バスタブがある。
・マッターホルンビューではない部屋にしたが、Zermattに滞在すれば必然とずーーっとマッターホルンを眺めることになるし、Zermattは360°高山ビューなので、問題なかった。
・東アジア系の宿泊者が多かった。

Cons:

・エレベーターがない(Zermattの宿泊施設は大体無いみたい)
・部屋に冷蔵庫がない(フロントの冷蔵庫で預かってもらうことは可能)

2026-06-30 via Nuitee
V
Vikram couple in
8
2026-06-28 via Nuitee
E
Elina family_with_children ch
9
2026-06-28 via Nuitee
U
Uwe couple de
9
2026-06-27 via Nuitee
E
Edward couple us
10
Pros:

The cold breeze coming off the glacier fed river feels really good.

2026-06-26 via Nuitee
J
Josh K. solo_traveller us
10
Pros:

Great location and wonderful views of the Matterhorn.

2026-06-26 via Nuitee
S
SYUE-NI couple tw
9
2026-06-25 via Nuitee
E
eunice solo_traveller sg
8
2026-06-22 via Nuitee
C
Carlos Magno couple br
9
2026-06-21 via Nuitee
宏達 couple tw
10
Pros:

服務人員親切、交通便利、價格親民、早餐好吃,住44號房陽台可看到馬特洪峰

Cons:

2026-06-20 via Nuitee
I
Isabel couple us
6
It was just fine
Pros:

It’s a decent value for money especially with the free breakfast; staff were nice; the windows do a good job of blocking street noise; it was clean

Cons:

The beds were squeaky which made it hard to sleep through my partners tossing and turning; the shower was annoying in multiple ways - low ceiling, clogged drain and no place to put the handheld shower head; 4 flights of stairs gets old; the furniture looks last updated in the 90s

2026-06-19 via Nuitee
T
Tatsuya couple jp
9
2026-06-18 via Nuitee
C
carrieri solo_traveller it
9
2026-06-17 via Nuitee
D
Denise couple br
10
Estadia com vista privilegiada do Matherhorn.
Pros:

A vista do quarto é sensacional! O café da manhã muito bom. Tudo novinho!

Cons:

Tudo perfeito!

2026-06-15 via Nuitee
J
Jyotishman couple in
9
A very cosy stay in a perfect location.
Pros:

The location and view from the room

Cons:

The shower

2026-06-15 via Nuitee
R
Robert solo_traveller gb
7
Good
Pros:

Nice room and good bathroom

Cons:

All fine really slightly old fashioned but that didn’t matter

2026-06-15 via Nuitee
F
Francis Lavoie solo_traveller ca
9
2026-06-14 via Nuitee
M
Monica couple ca
10
2026-06-13 via Nuitee
M
Michael couple de
10
2026-06-13 via Nuitee