Hotel Cheminee

Hotels
8.7 (946 reviews)
Matterstrasse 31 , Zermatt , CH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Hiking
Luggage storage
Cycling
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Beautiful views
Cons:
No lift
Construction noise nearby

Categories

Cleanliness
8.55
Clean and well-maintained, with positive mentions regarding room condition.
Service
9.05
Staff demonstrated exceptional service, particularly in handling personal items left behind.
Location
9.05
Perfectly located near the train station and attractions, with a peaceful atmosphere.
Room Quality
8.55
Rooms are comfortable and well-sized, but some note the lack of a lift as a drawback.
Amenities
8.55
Standard amenities for the hotel type, but the breakfast offerings were well-received.
Value for Money
8.55
Fair pricing considering the location and overall experience, though breakfast could be included.
Food and Beverage
8.55
Enjoyable breakfast with good options, contributing positively to the overall experience.
Overall Experience
8.75
A heartfelt stay with beautiful views, high service levels, and a great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:53

Property Description

Mountain Views and Convenience
Located directly opposite the Sunegga Mountain Cable Car, Hotel Cheminee offers stunning views and easy access to the mountains. Many rooms feature balconies with views of Mount Matterhorn, providing a picturesque backdrop for your stay.

Delicious Dining Options
Indulge in traditional grilled food at the cosy, candlelit restaurant where rich buffet breakfasts and half-board meals are served. The hotel's garden terrace also offers a scenic spot to enjoy your meals while taking in the surroundings.

Ski-Friendly Amenities
With Zermatt Train Station just a 5-minute walk away and the Klein Matterhorn Mountain Cable Car within 900 metres, Hotel Cheminee is a convenient choice for ski enthusiasts. The provided ski storage facilities ensure that your equipment is taken care of during your stay.

Ready to experience the beauty of Zermatt? Book your stay at Hotel Cheminee now!

Important information:

Please inform the property in advance about the total number of guests.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

For a check-in after 22:00 you will receive information by email.

The building has no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 946 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.75
R
Rajan • solo_traveller • in
8
2026-10-13 • via Nuitee
P
Petra • couple • de
7
2026-10-11 • via Nuitee
A
André • solo_traveller • ch
9
Pros:

Tout ce qu'on attend d'un hôtel 3 étoiles
Le vue sur le Cervin (depuis la chambre supérieure au dernier étage)

Cons:

Rien de spécial

2026-10-11 • via Nuitee
W
Wilford • couple • us
8
Nice hotel, be prepared to climb up to 4 flights of winding stairs.
Pros:

Friendly staff and good breakfast

Cons:

No elevator. No mini fridge.

2026-10-09 • via Nuitee
S
SUNIL • couple • in
10
Pros:

Location,cleanliness and cooperative staff

2026-09-18 • via Nuitee
E
Elke • solo_traveller • de
8
Pros:

Die Lage war mitten in Luzern, das war super.
Die Vermieter waren sehr nett!

Cons:

Der Balkon vom Nachbarn war direkt vor unserem Fenster, aber wir haben niemanden gesehen.

2026-09-18 • via Nuitee
M
Mandy • couple • us
9
2026-09-17 • via Nuitee
C
Carlos • couple • br
9
Quarto super confortável e banheiro com banheira. Ponto negativo para a reposição do café da manhã que tinha que ficar p
Pros:

Conforto do quarto e banheiro com banheira

Cons:

Café da manhã sem reposição e muitas escadas ate o quarto

2026-09-17 • via Nuitee
B
Basil • solo_traveller • ch
9
2026-09-17 • via Nuitee
A
Angela • couple • us
9
Pros:

View was amazing. Great location.

2026-09-16 • via Nuitee
C
Chantal • solo_traveller • ca
10
2026-09-13 • via Nuitee
R
Regina • solo_traveller • de
7
Pros:

Sehr nettes Personal, gutes Frühstück

2026-09-11 • via Nuitee
S
Saurabh • family_with_children • ca
9
Pros:

Location and rooms , views

Cons:

No elevator

2026-09-10 • via Nuitee
J
Jean Jacques C • couple • fr
9
Hôtel accueillant, propre, bien placé, nous le recommandons
Pros:

Hôtel trés sympathique, chambre tout à fait correcte, ainsi que la salle de bain.
Au calme tout en étant proche du centre de Zermatt.
Petit déjeuner excellent,personnel aimable

Cons:

Nous étions au 2ème étage, un axcenceur serait le bienvenu pour les autres étages ...

2026-09-10 • via Nuitee
L
Luciana • couple • pt
10
Pros:

Localização

Cons:

Sem elevador

2026-09-05 • via Nuitee
R
Raheel • solo_traveller • gb
10
Pros:

The hotel is in a perfect location next to the river and a few minutes walk from the main train station. The staff is friendly and were accomodating to our special requests. The breakfast was also very nice. There was a nice view of the matterhorn from the balcony along with the sound of the river! The hotel reception closes at 9pm but the key system works perfectly. Overall a great value stay in Zermatt.

Cons:

It was all perfect.

2026-09-05 • via Nuitee
S
Sean • couple • fr
8
Comfortable and convenient
Pros:

Conveniently located less than ten minutes walk from the train station, the hotel overlooks the (channelized) river. The staff was professional, helpful, and gracious. The breakfast was good and ready to go without delay. It’s a five minute walk to the central shopping area. We were pleased with our decision to stay there.

Cons:

Other than a narrow staircase to the second floor to bring your suitcase, no criticism. It’s a good choice.

2026-09-05 • via Nuitee
H
Hui Ru • couple • tw
10
2026-09-03 • via Nuitee
S
shuto • solo_traveller • jp
10
素晴らしいホテルでした！日本人観光客でも安心！
Pros:

部屋から見えるマッターホルンが素晴らしい！
清潔感があり、とても快適に過ごせた！バスタブがあってとても良かった！朝ごはんがとても美味しかった！スタッフの対応がとても良かった！拙い英語でも笑顔で対応してくれた。

Cons:

スイス全体のホテル事情にもよるが、冷蔵庫がなかった。
枕が低かった。

2026-09-03 • via Nuitee
L
Lynda • solo_traveller • au
10
2026-09-01 • via Nuitee