Friendly Hotel

Hotels
7.8 (354 reviews)
8/7 Yervand Kochar Street , Yerevan , AM

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Poor cleanliness
Bad service
Misleading room descriptions

Categories

Cleanliness
6.2
The bathrooms were dirty, and the overall hygiene standards were below expectations.
Service
7.2
Service was inadequate; guests felt ignored and had difficulty communicating with the management.
Location
10
The hotel is well-located, close to attractions despite being directed to a less desirable area.
Room Quality
6.2
Rooms were cramped and not as advertised, with some being poorly converted from external spaces.
Amenities
8.2
Basic amenities were available, but the quality did not meet expectations due to missing features.
Value for Money
8.2
Given the poor service and room quality, guests felt the value for money was lacking.
Food and Beverage
8.2
Breakfast was included but not served; overall dining service was disappointing.
Overall Experience
8.2
Overall a frustrating and disappointing experience overshadowed by the accommodation issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:46

Property Description

City Views and Convenience
Friendly Hotel in Yerevan offers stunning city views and is conveniently located near major attractions such as Republic Square and Armenian Opera and Ballet Theatre.

Comfortable Accommodation
Guests can expect air-conditioned rooms equipped with modern amenities like a flat-screen TV, safety deposit box, and a private bathroom. The hotel also provides 24-hour front desk service and free WiFi throughout the property.

Delicious Breakfast and Nearby Attractions
Start your day with a delicious continental breakfast at Friendly Hotel. Explore popular nearby landmarks like Saint Gregory the Illuminator Cathedral and History Museum of Armenia, with car hire services available for further adventures.

Book your stay at Friendly Hotel for a memorable experience in Yerevan!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.8
Based on 354 reviews
Cleanliness: 6.2
Service: 7.2
Location: 10
Room Quality: 6.2
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.2
M
MARINA • couple • lv
8
Отель расположен близко к рынку и магазинам
Pros:

Расположение хорошее; номер люкс был большим, был чайник, утюг, фен.

Cons:

В номер надо добавить пару кружек, столовые приборы. За трое суток нашего пребывания ни разу не убрали номер и не вынесли мусор, хотя завтрак был в ланчбоксах.

2026-09-16 • via Nuitee
O
Olena • solo_traveller • it
10
2026-09-14 • via Nuitee
I
Iaroslav • couple • ua
1
Cons:

После подтверждения бронирования по приезду, оказалось что мест не было. Среди ночи пришлось в срочном порядке искать жилье. Персонал предложил переночевать в ужасных и антисанитарных условиях через дорогу, на что получил отказ. Опыт не очень, с субъективной точки зрения и в силу сложившихся обстоятельств.

2026-09-06 • via Nuitee
J
Joel Francis • couple • ae
6
2026-09-04 • via Nuitee
Вадим • family_with_children • ru
8
Pros:

Очень приветливые и готовые помочь по любым вопросам. При бронировании произошла ошибка. По первой просьбе без проблем и дополнительных трат поменяли номер выше категории. Отдельное спасибо и признательность Карену и его коллеге! Соответствует цене. Очень удачное расположение.

Cons:

Желательно провести косметический ремонт.

2026-08-30 • via Nuitee
J
JeanClaude Nazarian • family_with_children • lb
8
2026-08-25 • via Nuitee
S
Seyedreza • solo_traveller • gb
2
2026-08-24 • via Nuitee
E
Erik • couple • dk
8
2026-08-19 • via Nuitee
K
Karkas • couple • nl
6
Goed
Pros:

Het was rustig, dicht bij alles, het hotel heeft twee delen, ook gaat op prijs van je boeken, met goed koop boeken is minder service, en lokaal.

2026-08-10 • via Nuitee
P
Pooyan • solo_traveller • ch
9
Einfach schrecklich ich wollte nie dort bleiben
Pros:

Gar nicht, ich habe größte und beste Zimmermann bestellt, aber schlechtes neben der Straße bekommen und schrecklich.

Cons:

Krieg war keine gute Bettmatratze und alte Bettwäsche.

2026-08-07 • via Nuitee
K
Kyurkchyan • couple • be
9
2026-08-06 • via Nuitee
A
Aliaksandra_K • extended_group • uz
10
Отличное место, очень отзывчивый персонал
Pros:

Очень удобное распложение, персонал отзывчивый и всегда идет на встречу. Любые проблемы решат. Номер с шикарным балконом) Условия лучшие. Однозначно сюда, когда вернусь. А я обязательно вернусь

2026-07-08 • via Nuitee
A
Alexandr • solo_traveller • ro
10
2026-06-27 • via Nuitee
F
Federico • solo_traveller • it
2
Unfriendly Experience
Pros:

Location close to market and center

Cons:

Breakfast terrible: lunch box with bit of old rice and lens, one boiled egg, a little piece of cheese and old spoon of salad.
The room is not soundproof... I could hear neighbours like they were in bathroom, a door on the street made of cheap wood, so all the noise fron the street. Mold and fracture in the wall. I needed to ask toilet papers and extra towels (only 1 in the room). It was even on discount but also with it, they value for the service below the half of what I payed. Very Unfriendly hotel.

2026-06-22 • via Nuitee
G
Gevorg • solo_traveller • es
10
2026-06-21 • via Nuitee
D
Daniel J • solo_traveller • ge
1
Pros:

Location

Cons:

Some of the staff were hard to find
Horrible bathroom lighting had to use tel torch to shave
Some of the lights in the room ...didn't work

2026-06-14 • via Nuitee
M
MAURIZIO • solo_traveller • it
1
inqualificabile. pessimo per quello che ho constatato
Pros:

nc

Cons:

organizzazione delle prenotazioni pessima
servizi comuni all'ingresso luridi

2026-06-10 • via Nuitee
M
Miki14 • solo_traveller • it
1
Pros:

Niente.

Cons:

Attenzione, attenzione non prenotare mai questo hotel. Hanno l'abitudine di chiamarti la mattina stessa del tuo arrivo dicendoti che la prenotazione è annullata per motivi tecnici. Arrivati alla reception, non c'è nessuno. Devi chiamare il numero dell'hotel e arriva un ragazzino che a sua volta telefona a un suo amico che con la sua auto ti porta in una specie di alberghetto più lontano dal centro. Qui ci sistema in una stanza e vuole essere subito pagato per l'intera settimana. Siccome era tardi non avevamo alternative. Meno male che avevamo euro in contanti altrimenti ci avrebbe sbattuto fuori. Abbiamo pagato la stessa cifra senza la colazione promessa e con il bagno in comune! Siccome leggo che è quasi abitudine comportarsi così, chiedo a Booking di prendere provvedimenti verso il Friendly e cancellarlo daila piattaforma.

2026-06-09 • via Nuitee
E
Elvina M. • solo_traveller • be
1
Pros:

Not applicable

Cons:

We booked our stay in advance and planned to pay in cash upon arrival. However, when we arrived, the hotel informed us that no room was available due to “technical issues.” The explanation did not seem credible, and it was clear there was likely another reason behind the cancellation. As a result, we were left scrambling to find alternative accommodation at the very last minute, which was extremely stressful and inconvenient.

2026-06-09 • via Nuitee
M
Mikhail • couple • de
1
2026-06-09 • via Nuitee