Fidelity Hotel

Hotels
9.5 (421 reviews)
1940 East 6th Street , Cleveland , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Excellent location
Beautiful decor and styling
Friendly staff
Great food options
Cons:
High parking costs
Inconsistent service during some interactions
Small room sizes

Categories

Cleanliness
9
Specific sentiment from text, noting the hotel was clean and tidy with no detail missed.
Service
9
The front desk staff were accommodating but had moments of disinterest; averaged out to standard quality for a hotel of this rating.
Location
9.5
Great location in downtown Cleveland, with easy access to various attractions.
Room Quality
9.5
Rooms were described as well-appointed and beautiful, although some noted they were small.
Amenities
10
Excellent amenities including pet-friendliness, restaurant, and valet support.
Value for Money
9.5
Generally viewed as good value for the features offered, though parking costs were noted as high.
Food and Beverage
9.5
Food received positive remarks, particularly with high quality in the restaurant.
Overall Experience
10
Positive overall experiences mentioned, indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:23

Property Description

Centrally Located in Cleveland

Modern Amenities

Near Major Attractions

Contact us now to book your stay at Fidelity Hotel and experience comfort and convenience in Cleveland.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 421 reviews
Cleanliness: 9
Service: 9
Location: 9.5
Room Quality: 9.5
Amenities: 10
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 10
R
Renee • solo_traveller • us
10
Great atmosphere, friendly staff, great food. Comfortable bed.
Pros:

Loved the atmosphere. Staff especially nice and helpful. The bed was very comfortable. The food was great.

2026-09-15 • via Nuitee
T
Thomas • couple • de
10
Nice stay
Cons:

Die Klimaanlage hat direkt auf das Bett geblasst. Sehr unangenehm!!!

2026-09-15 • via Nuitee
E
Edward • couple • us
9
2026-09-14 • via Nuitee
C
Carolyn • couple • us
10
2026-09-05 • via Nuitee
C
Christoph • couple • de
9
2026-09-03 • via Nuitee
L
Lisa • couple • us
10
2026-09-02 • via Nuitee
B
Barton • couple • us
10
Pros:

Beautiful property in great location. Excellent value

Cons:

Nothing

2026-09-01 • via Nuitee
K
Keith • couple • us
8
Cozy rooms
Pros:

It has lovely decor and friendly staff.

2026-09-01 • via Nuitee
J
Jacqueline • family_with_children • de
10
2026-08-27 • via Nuitee
B
Bonnie • solo_traveller • us
10
Pros:

It was beautiful. Very vintage looking. Clea n.

2026-08-24 • via Nuitee
P
Paloma • couple • es
9
Elegante y limpio
Pros:

Era muy nuevo y estaba todo muy limpio

Cons:

Habitaciones no muy grandes y hubo algún malentendido con la limpieza del segundo día (vinieron a hacer la cama, le comentamos que saldríamos en 10 minutos y cuando volvimos a las 6 horas aún no estaba hecha la habitación)

2026-08-23 • via Nuitee
K
Kathleen • solo_traveller • us
10
Pros:

I loved the extra touches with the purity coffee in the room
The gym was also nice. I liked the restaurant on site. Very invitimg and a short walk to the marble room.

2026-08-23 • via Nuitee
R
Richard • solo_traveller • us
10
Pros:

Wonderful location! Decor was first-rate, and the staff members were amazing! Dining was fabulous.

Cons:

Rooms are a bit small.

2026-08-19 • via Nuitee
J
John • solo_traveller • us
7
2026-08-19 • via Nuitee
M
McMenamin • couple • ie
8
Pros:

Loved the decor, great pillows

Cons:

No gym, empty downtown, not the hotels fault, though it felt soulless

2026-08-15 • via Nuitee
Y
Yulia • couple • ru
7
2026-08-10 • via Nuitee
G
Gillian • couple • us
10
2026-08-08 • via Nuitee
A
ALEX • solo_traveller • us
9
I was hoping to book it again but my employer will not allow the current rate.
Pros:

Love the style of the hotel. Old world.. European...

Cons:

Mattresses can be firmer. Smoke from somebody vaping - possibly right upstairs, came out the vent. It was very annoying but the desk person at the reception said they would take of it..

2026-08-07 • via Nuitee
M
Mary • couple • us
10
2026-08-06 • via Nuitee
M
Mary • couple • us
10
2026-08-06 • via Nuitee