The Halyards Hotel & Spa

Hotels
6.4 (576 reviews)
No 1 Albany Road , Port Alfred , za

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good breakfast
Nice views
Cons:
Dirty rooms
Rude staff

Categories

Cleanliness
4.43
Multiple reviews highlight dirty carpets and overall disrepair, indicating poor cleanliness.
Service
8.4
Mixed reviews with some mentioning accommodating staff, but several complaints about rudeness.
Location
8.44
Location is frequently mentioned as a pro, although some reviews note noise issues.
Room Quality
5.39
Many complaints about dirty and dilapidated rooms; however, some enjoyed the view.
Amenities
5.42
Guests noted missing amenities such as fridges and issues with heating.
Value for Money
4.38
Guests felt the high prices were not justified due to the room quality and amenities.
Food and Beverage
7.93
Breakfast and food options received several positive mentions.
Overall Experience
6.8
Overall negative sentiment with some positives around location and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:43

Property Description

Waterfront Location on Royal Alfred Marina
The Halyards Hotel offers a picturesque waterfront setting on the Royal Alfred Marina in Port Alfred. Guests can enjoy stunning views and a tranquil atmosphere during their stay.

Luxurious Rooms and Amenities
The modern and air-conditioned rooms at Halyards Hotel are well-equipped with tea and coffee makers, satellite TV, and bathroom amenities. Guests can relax in comfort and style during their visit.

Spa, Wellness Centre, and Dining Options
Indulge in relaxation at the hotel's spa and wellness center, offering a variety of beauty treatments and massages. Additionally, guests can enjoy delicious meals at the on-site restaurant, with options for breakfast, lunch, and dinner, as well as convenient room service.

Book your stay at Halyards Hotel for a memorable waterfront experience in Port Alfred.

Important information:

Please note that due to the water crisis being experienced in the region, water at the property is provided at a schedule.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and costs ZAR 50 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 630 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for ZAR 1,260 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 576 reviews
Cleanliness: 4.43
Service: 8.4
Location: 8.44
Room Quality: 5.39
Amenities: 5.42
Value for Money: 4.38
Food and Beverage: 7.93
Overall Experience: 6.8
T
Thandokazi • family_with_children • za
2
2026-07-02 • via Nuitee
T
Tsembeyi • extended_group • za
8
Was good
Pros:

It was very good

2026-07-02 • via Nuitee
A
Ayanda • family_with_children • za
7
I enjoyed our stay
Pros:

Good

Cons:

Shower doors was not closing

2026-07-01 • via Nuitee
O
Othniel • couple • za
2
2026-07-01 • via Nuitee
L
Luthando • couple • za
10
2026-06-28 • via Nuitee
J
John • couple • za
4
Will not be returning unless there is a change in overall condition.
Pros:

Views from the apartment

Cons:

curtains dont fit, electrical plugs not all working. TV programs too limited, hot water tap in main bathroom not working, peeling paint, no wine glasses in kitchen - hotel looks tired - appears to be heading down hill!

2026-06-27 • via Nuitee
T
Tito • extended_group • za
10
Pros:

Everything about the Hotel was%

Cons:

None

2026-06-26 • via Nuitee
J
JOHANNES • couple • za
1
2026-06-20 • via Nuitee
D
dyibishe • solo_traveller • za
10
2026-06-18 • via Nuitee
M
michaela • extended_group • nl
3
Pros:

The view

Cons:

Dirty!

2026-06-16 • via Nuitee
E
Ettiene • solo_traveller • za
8
Kowie
Pros:

I need a braai outside,not all of us can eat hotel food ,so I made food on fire that I can eat

Cons:

Everything is good except for the braai ,but always come back,

2026-06-15 • via Nuitee
N
Nqabisa • solo_traveller • za
6
Bad
Pros:

Location and staff

Cons:

The bathroom is in a horrible state

2026-06-14 • via Nuitee
T
Thompson • couple • za
8
Comfortable.
Pros:

Breakfast was good, so was evening meal. Location is beautiful.

Cons:

No fridge in the room, although one was offered if we considered we needed one. Available television channels were terrible.

2026-06-14 • via Nuitee
S
Siyabonga • couple • za
10
2026-06-10 • via Nuitee
Z
Zoliswa • solo_traveller • za
7
2026-06-06 • via Nuitee
A
Anelisa • couple • za
10
2026-06-04 • via Nuitee
K
Kyle • couple • gb
3
Never again, and would not recommend.
Pros:

The fact that it overlooked the water.

Cons:

The room was dirty, the carpets felt like they haven’t been cleaned in decades. The place is falling apart, there is no clean running water - the water is brackish so it isn’t safe for drinking - there were dozens of cockroaches crawling around the room. The ablutions in the room are old and falling apart and grime / rust encrusted.

2026-05-30 • via Nuitee
L
Lizaan • solo_traveller • za
6
Pros:

They were very accomodating.

Cons:

No bar fridge in room.

2026-05-27 • via Nuitee
E
Ettiene • solo_traveller • za
6
Good and just ok
Pros:

Like resurant and the room,bar was nice,

Cons:

No braai facilities,no fridge in room no microwave,park for cars outside not secure and to small,no watch over cars,breakfast not so nice but also not to bad a few things that I can eat but most people will enjoy it.,the barh to small for me,but always sleep again there

2026-05-21 • via Nuitee
V
Viwe • couple • za
7
Pros:

Location

Cons:

Furniture

2026-05-21 • via Nuitee