The Halyards Hotel & Spa

Hotels
6.4 (621 reviews)
No 1 Albany Road , Port Alfred , za

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good breakfast
Nice views
Cons:
Dirty rooms
Rude staff

Categories

Cleanliness
4.43
Multiple reviews highlight dirty carpets and overall disrepair, indicating poor cleanliness.
Service
8.4
Mixed reviews with some mentioning accommodating staff, but several complaints about rudeness.
Location
8.44
Location is frequently mentioned as a pro, although some reviews note noise issues.
Room Quality
5.39
Many complaints about dirty and dilapidated rooms; however, some enjoyed the view.
Amenities
5.42
Guests noted missing amenities such as fridges and issues with heating.
Value for Money
4.38
Guests felt the high prices were not justified due to the room quality and amenities.
Food and Beverage
7.93
Breakfast and food options received several positive mentions.
Overall Experience
6.8
Overall negative sentiment with some positives around location and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:43

Property Description

Waterfront Location on Royal Alfred Marina
The Halyards Hotel offers a picturesque waterfront setting on the Royal Alfred Marina in Port Alfred. Guests can enjoy stunning views and a tranquil atmosphere during their stay.

Luxurious Rooms and Amenities
The modern and air-conditioned rooms at Halyards Hotel are well-equipped with tea and coffee makers, satellite TV, and bathroom amenities. Guests can relax in comfort and style during their visit.

Spa, Wellness Centre, and Dining Options
Indulge in relaxation at the hotel's spa and wellness center, offering a variety of beauty treatments and massages. Additionally, guests can enjoy delicious meals at the on-site restaurant, with options for breakfast, lunch, and dinner, as well as convenient room service.

Book your stay at Halyards Hotel for a memorable waterfront experience in Port Alfred.

Important information:

Please note that due to the water crisis being experienced in the region, water at the property is provided at a schedule.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.4
Based on 621 reviews
Cleanliness: 4.43
Service: 8.4
Location: 8.44
Room Quality: 5.39
Amenities: 5.42
Value for Money: 4.38
Food and Beverage: 7.93
Overall Experience: 6.8
M
Mesecke solo_traveller za
9
Bowie Stay
Pros:

The view from our room. Nice large room. Easy access
Beds very comfortable

Cons:

Lighting in the room. No plug in the basin in bathroom, had to request this three times before getting one. Hot breakfast not warm. If they are trying to save water don't put out clean towels everyday, but if the do replace the towels everyday remember to replace them all. On arrovall we had no bathmat, which is a problem as there is no shower door and the floor gets wet. The one mat we did get the next day was not adequate. Need at least two and large ones. Otherwise our stay was great.

2026-08-22 via Nuitee
C
Christine solo_traveller au
1
Pros:

Room was clean.
Breakfast was good.

Cons:

Room 47 view of rubbish at rear of hotel.
Only 1 chair in room fir 2 guests.
No outdoor seating area outside the room.
No fridge we had to collect ice bucket from bar.
Room is sorely lacking in maintenance.
Shower head was blocked and trickled water.
Furniture is old and damaged.
Curtains too short for door.
Staff lounging on outdoor furniture at bar on their mobile phones totally unaware of guests needing service.
Staff in dining room slouching around on their mobile phones too.
Poor management and staff training.
Being woken at 5:30am to the blaring music and woman instructor from the gym next door was an annoying start to the day.
We paid 4 star rates for a cheap budget motel.
What a shame, we were really looking forward to our stay but left dissapointed.

2026-08-22 via Nuitee
P
Piet solo_traveller za
6
Cons:

Upon returning to my room after breakfast I found my bedroom door open. It was not forced open and it is therefore not unreasonable to believe that it was housekeeping. It was firstly an invasion of my privacy and secondly by not locking the door again my personal belongings were at risk of being stolen.

2026-08-21 via Nuitee
B
Bevile solo_traveller za
9
Pros:

Everything

Cons:

Nothing

2026-08-20 via Nuitee
Z
Zander solo_traveller za
8
2026-08-18 via Nuitee
P
Pumeza couple za
4
2026-08-15 via Nuitee
G
Goodwin solo_traveller za
2
very poor. Dinner on my first night was awful.
Pros:

Adequate only.

Cons:

The building is in decay. Walking to my room - room 22 - gutters hanging off the roof. The room had filthy carpets. You had to use your own login details for Nertflix. Certainly not a good hotel. The parking are is also full of potholes worsr than the N2.

2026-08-15 via Nuitee
M
Marais couple za
5
Pros:

Amazing spot with great views.

Cons:

The property needs some TLC, just a little bit of maintenance could go a long way. Bathroom fittings and furniture is very dated.

2026-08-13 via Nuitee
M
Misile couple za
8
Superb
Pros:

Breakfast was superb 👌,location top 👌

Cons:

The couch inside my room was uncomfortable and torn.

2026-08-13 via Nuitee
B
Beverley solo_traveller za
3
Pros:

The views and location were good

Cons:

The service was terrible waited an hour and a half for supper .. had to find a waiter to be served .. not enuf coffee in room had to go and buy coffee

2026-08-13 via Nuitee
N
Neziswa family_with_children za
8
my stay was fine, i would book again
Pros:

breakfast was superb

Cons:

there were no matts in the rooms and bathroom

2026-08-12 via Nuitee
B
Babini solo_traveller za
8
Pros:

View it was beautiful.

Cons:

No microwave and iron

2026-08-11 via Nuitee
B
Babini solo_traveller za
9
2026-08-11 via Nuitee
B
Bongiswa couple za
6
We truly appreciate everything about the venue and breakfast was outstanding 👌
Pros:

It was great we truly enjoyed our stay

Cons:

The view was nice and I like the location.

2026-08-10 via Nuitee
M
Mompati solo_traveller za
6
Pros:

The stuff is super friendly, close to everything convenient. I like the bar area, the Sunday buffet boat cruise

Cons:

There roof was leaking
No mini fridge and the the shower was open so water was all over the bathroom after showering

2026-08-10 via Nuitee
A
Aletah khosa solo_traveller za
10
Beautiful place indeed.
Pros:

I loved the location and the staff was very friendliest.

Cons:

The room don't have microwave, fridge or an iron. Although they have an option of taking the food to warm.it for you, also to take your drinks and keep them in their hotel ( main hotel) also come take your clothes and iron them for you at no cost, with this past weekend whether going outside to warm your good is really inconveniencing, or to call after midnight to request to warm your food, neither to call for drinks to be taken to a fridge my clothes where taken to be ironed then one item was missing after requesting it was found. Honestly that i didn't like.

Better option can be provided for this.

2026-08-10 via Nuitee
K
Kyos couple za
10
2026-08-10 via Nuitee
N
Nadine solo_traveller za
10
Pros:

Beautiful views and nice staff

Cons:

Everything was beautiful

2026-08-09 via Nuitee
D
Dintoe solo_traveller za
6
Pros:

: Surrounding Area,
: staff friendliness and willing to acced to requests.

Cons:

1 st allocated room had a carpet and it didnt smell ok.
Not functional : warm water on the basin,
: mounted aircon / heater,
Parking needs fixing ( re-tarring),
Building needs refurbishing ( paint, stairs needs attention,

2026-08-08 via Nuitee
B
Benjamin solo_traveller za
7
2026-08-08 via Nuitee