Mercure Muscat

Hotels
•
Mercure
8.8 (2888 reviews)
PO Box 65 Dohat Al Adab Street AL KHUWAIR Dist , Muscat , om

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Helpful staff
Cons:
High breakfast prices
Inconsistent service at times

Categories

Cleanliness
8.9
Many positive mentions of cleanliness across multiple reviews.
Service
9.2
Mostly positive sentiments about staff helpfulness and service quality.
Location
9
Multiple reviews highlighted good location near shopping malls.
Room Quality
8.7
Rooms described as comfortable and modern, very few negative feedback.
Amenities
8.7
Positive comments on amenities, but some mentions of service delays.
Value for Money
8.7
Mixed sentiments, but overall considered fair pricing for the quality.
Food and Beverage
8.2
Some reviews indicated that breakfast was considered expensive.
Overall Experience
9
General sentiments were positive despite isolated negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 22:09

Property Description

Luxurious Amenities
Experience a stay at Mercure Muscat with its outdoor pool, fitness center, and on-site restaurant, providing guests with the ultimate relaxation and convenience.

Modern Comforts
Each room at Mercure Muscat is equipped with essential amenities such as a flat-screen TV, safety deposit box, and free WiFi, ensuring a comfortable and enjoyable stay for all guests.

Wellness Retreat
Indulge in a rejuvenating experience at Mercure Muscat's sauna and hot tub, perfect for unwinding after a day of exploring Muscat's attractions.

To book your stay at Mercure Muscat and enjoy these premium amenities, visit our website now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 2888 reviews
Cleanliness: 8.9
Service: 9.2
Location: 9
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
A
Ahmed • couple • om
8
2026-08-08 • via Nuitee
J
jumanah • couple • kw
9
2026-08-08 • via Nuitee
M
Maryam • couple • sa
10
2026-08-08 • via Nuitee
T
Taqyuldeen • family_with_children • iq
10
Pros:

Location in front of muscat grand mall
Cleaning and hospitality
All the team were very nice and kiny

Cons:

No thing

2026-08-08 • via Nuitee
M
Mehdi • family_with_children • fr
7
2026-08-08 • via Nuitee
A
Alaa • couple • om
10
A warm thanks to reception and housekeeping staff for making my stay feel so comfortable and welcoming. Your kindness, s
Pros:

the property was the warm hospitality, the friendly staff, and how smooth and welcoming everything felt from check-in to check-out.

2026-08-08 • via Nuitee
J
jumanah • solo_traveller • kw
10
2026-08-08 • via Nuitee
S
Salah • solo_traveller • om
8
Pros:

The hotel is in a prime location. The satff were helpful and polite.

2026-08-07 • via Nuitee
A
Abdullah • family_with_children • qa
10
2026-08-07 • via Nuitee
E
EMAD ABED HASAN • solo_traveller • jo
4
2026-08-07 • via Nuitee
S
Salim • couple • om
9
ممتاز جداً
Pros:

الهدوء والنظافة واحترام الموظفين وخاصة الموظف ياسر

Cons:

ضيق المواقف

2026-08-06 • via Nuitee
S
Suleiman • couple • om
10
2026-08-06 • via Nuitee
F
Fernandes • solo_traveller • tz
9
Pros:

Great staff
Fantastic pool and gym
Good breakfast
Very comfortable room

Cons:

Location was not so good but the mall was fine

2026-08-06 • via Nuitee
A
adel • solo_traveller • om
9
2026-08-05 • via Nuitee
A
Abdullah • family_with_children • qa
10
يعطيكم العافيه على حسن تعاونكم.
2026-08-04 • via Nuitee
M
Mahfoodha Hadeed • couple • om
9
So beautiful
Pros:

It was so nice comfortable

Cons:

The bed

2026-08-04 • via Nuitee
I
Ilham • family_with_children • il
10
2026-08-04 • via Nuitee
A
Ahmed • solo_traveller • om
7
2026-08-04 • via Nuitee
T
Taha • family_with_children • om
10
تعامل الموظفين العمانيين راقي جدًا
Pros:

تعامل الموظفين العمانيين راقي جدًا

2026-08-03 • via Nuitee
A
AL-MOATASEM SALIM • solo_traveller • om
10
اتمنى تزورو الفندق والأجمل الطاقم العماني ممتاز صراحه
Pros:

المكان الهدوء والأطلاله والنظافة
والمواقف وين ماتريد بخاطرك مواقف داخليه طابقين وخارجيه كل جهة متوفر وانصحكم💓

Cons:

كل شي حلو صراحه

2026-08-03 • via Nuitee