Novotel Christchurch Airport

Hotels
•
Novotel
8.9 (9485 reviews)
30 Dury Road Christchurch Airport , Christchurch , nz

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Clean and good room service
Friendly staff
Convenient location near the airport
Cons:
Bathroom layout issues
Inconsistent room amenities
Some cleanliness concerns in specific rooms

Categories

Cleanliness
8.85
Most reviews praised cleanliness but noted issues with stains in some rooms.
Service
9.35
Reception and restaurant staff were repeatedly described as friendly and efficient.
Location
9.35
Conveniently located right next to the airport, with easy access.
Room Quality
8.35
Some complaints about the room design, particularly the bathroom layout.
Amenities
8.85
Guests enjoyed the robot service and water station, but some amenities were lacking.
Value for Money
8.35
Some guests felt the price didn't match the overall experience, particularly with room service.
Food and Beverage
8.85
Good quality food at reasonable prices, but some reviews lacked detailed praise.
Overall Experience
9.25
Overall positive experiences, particularly for airport convenience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:57

Property Description

Luxurious Convenience at Novotel Christchurch Airport

At Novotel Christchurch Airport, luxury meets convenience just steps away from the terminals. Modern Rooms with Comfort in Mind feature flat-screen TVs, plush bedding, and elegant bathrooms with bathrobes and slippers.

Dining Delights and More await guests with the on-site restaurant, Food Exchange, and GourmetBar. The hotel also boasts versatile function spaces for events.

Explore the area with ease using the hotel's car hire service. With attractions like Orana Wildlife Park and Hagley Park nearby, Novotel Christchurch Airport is the perfect base for your stay.

Experience comfort and style at Novotel Christchurch Airport. Book now for an unforgettable stay!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs NZD 30 per day.

Location

Guest Reviews

8.9
Based on 9485 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.25
J
John • couple • nz
8
2026-06-20 • via Nuitee
R
Ruby • couple • nz
10
2026-06-19 • via Nuitee
B
Bruce • couple • au
10
Pros:

Walking distance to the airport and rental car services

Cons:

Everything was excellent

2026-06-19 • via Nuitee
S
Sya • couple • nz
10
Was my partners bday and we arrived in the room to little sweet treats, balloons and a happy bday banner. Really thought
Pros:

It was exceptional

2026-06-19 • via Nuitee
T
Toni • solo_traveller • au
9
Pros:

The close location to the airport was very handy as had an early flight the next morning. Staff were very friendly and helpful, check in and out was a breeze. Room was clean and tidy and the bed was comfortable. Had a nice view looking out to the airport and room was quiet.

2026-06-19 • via Nuitee
J
John • family_with_children • nz
7
Good but not great.
Pros:

Clean and modern

Cons:

The main bar/restaraunt area seemed overwhelmed. Although the staff were great it took alot of time to be served and then receive our orders. One order was incorrect but was rectified quickly. I dont like having to ask for service, good service should be we are asked before needing to.

2026-06-19 • via Nuitee
P
priyanka • solo_traveller • nz
10
Pros:

Staffs are soo welkaming and food was so good

2026-06-19 • via Nuitee
D
Debbie • solo_traveller • nz
9
2026-06-19 • via Nuitee
R
Raewyn • solo_traveller • nz
9
Pros:

Location is excellent and staff were great.

Cons:

Everything was great.

2026-06-18 • via Nuitee
C
Carole • family_with_children • nz
10
2026-06-18 • via Nuitee
M
Mark • couple • nz
9
2026-06-18 • via Nuitee
S
Sara • solo_traveller • nz
10
2026-06-18 • via Nuitee
R
Rebecca • extended_group • nz
6
2026-06-17 • via Nuitee
V
Vicki • couple • nz
10
great
Pros:

no

Cons:

great

2026-06-17 • via Nuitee
A
Alice • solo_traveller • au
9
Perfect spot for a short stay in Christchurch
Pros:

Room was very comfortable and perfect for a short stay - the team left us a lovely surprise in our room for our honeymoon which meant a lot to us

2026-06-17 • via Nuitee
A
Allen • couple • nz
9
I love it . To bad we just stayed for 6 hours because of our flight
Pros:

Near the airport

Cons:

Pricey but worth it

2026-06-17 • via Nuitee
J
Jeffries • couple • au
10
Quiet, comfortable and convenient. Will happily stay again.
Pros:

We had to eat and run within a few minutes of the restaurant opening at 6am. Some things were still being set up.

Cons:

It appeared that coffee needed to be purchased at the bar, rather than being available with breakfast.

2026-06-17 • via Nuitee
A
Angela • solo_traveller • au
10
2026-06-16 • via Nuitee
T
Theresa • solo_traveller • nz
9
Pros:

Proximity to airport.
Modern, clean, warm.
Free unlimited filtered water..
Comfortable bed.

2026-06-16 • via Nuitee
J
Julie • family_with_children • sg
10
2026-06-16 • via Nuitee