Novotel Christchurch Airport

Hotels
•
Novotel
8.9 (9276 reviews)
30 Dury Road Christchurch Airport , Christchurch , nz

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and good room service
Friendly staff
Convenient location near the airport
Cons:
Bathroom layout issues
Inconsistent room amenities
Some cleanliness concerns in specific rooms

Categories

Cleanliness
8.85
Most reviews praised cleanliness but noted issues with stains in some rooms.
Service
9.35
Reception and restaurant staff were repeatedly described as friendly and efficient.
Location
9.35
Conveniently located right next to the airport, with easy access.
Room Quality
8.35
Some complaints about the room design, particularly the bathroom layout.
Amenities
8.85
Guests enjoyed the robot service and water station, but some amenities were lacking.
Value for Money
8.35
Some guests felt the price didn't match the overall experience, particularly with room service.
Food and Beverage
8.85
Good quality food at reasonable prices, but some reviews lacked detailed praise.
Overall Experience
9.25
Overall positive experiences, particularly for airport convenience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:57

Property Description

Luxurious Convenience at Novotel Christchurch Airport

At Novotel Christchurch Airport, luxury meets convenience just steps away from the terminals. Modern Rooms with Comfort in Mind feature flat-screen TVs, plush bedding, and elegant bathrooms with bathrobes and slippers.

Dining Delights and More await guests with the on-site restaurant, Food Exchange, and GourmetBar. The hotel also boasts versatile function spaces for events.

Explore the area with ease using the hotel's car hire service. With attractions like Orana Wildlife Park and Hagley Park nearby, Novotel Christchurch Airport is the perfect base for your stay.

Experience comfort and style at Novotel Christchurch Airport. Book now for an unforgettable stay!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs NZD 30 per day.

Location

Guest Reviews

8.9
Based on 9276 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.25
J
Joel • family_with_children • au
10
Convenient location, clean, comfortable and welcoming/helpful staff
Pros:

Convenient location to airport
Clean, comfortable and helpful/welcoming staff

Cons:

Nothing negative to say- just wish we had more time to enjoy

2026-05-31 • via Nuitee
C
Cheryl • couple • au
10
2026-05-30 • via Nuitee
P
Philip • couple • nz
10
Excellent
2026-05-30 • via Nuitee
R
Rhonda • solo_traveller • nz
7
Pros:

Close to airport

Cons:

There was a high pitch noise in room all nite didn't get much sleep wasn't aircon as I turned it off

2026-05-29 • via Nuitee
L
Lee • couple • nz
9
Very comfortable
Pros:

Location, facilities

2026-05-29 • via Nuitee
C
Cramond • couple • nz
8
2026-05-29 • via Nuitee
N
ngaire • couple • nz
10
2026-05-29 • via Nuitee
Y
YaChu • extended_group • tw
9
住宿體驗不錯，唯獨訂了兩間房，兩間房分別各在該樓層最前面及最後面，如果兩間房可以安排在隔壁就完美了。
Pros:

離機場很近

2026-05-28 • via Nuitee
N
Nicholas • couple • nz
9
Pros:

Walk to Check in at Chch Airport

2026-05-28 • via Nuitee
H
hsinglien • couple • tw
10
Pros:

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2026-05-28 • via Nuitee
E
eliason • solo_traveller • nz
10
Pros:

Beautiful hotel, great restaurant, very quiet in room

2026-05-27 • via Nuitee
N
Natdanai Noiklad • family_with_children • th
10
Pros:

I really appreciated the attentive service from the staff, the cleanliness of the room, and the convenient location.

Cons:

I noticed that the body wash was empty on the first day, likely due to a housekeeping oversight. Unfortunately, even after the housekeeping service on the second day, it was still not refilled. This was quite disappointing.

2026-05-27 • via Nuitee
A
Amanda • solo_traveller • au
8
Pros:

Loved being so close to the airport after a very long day. The bed was comfortable. The room was nice and the bathroom was clean and satisfied all requirements.

Cons:

Convenience costs money. The price of the apartment wasn't quite to the expectation. Thought we would be over looking the runway to see planes and all we saw was the parking lot. My mistake for not asking.

2026-05-27 • via Nuitee
U
Urmila • family_with_children • au
10
2026-05-26 • via Nuitee
X
XIAOLING • family_with_children • cn
1
Cons:

信誉极差。预订的是不可撤销房间，半夜1点半到酒店前台竟然说没房！而且未给出合理解释！本来就是因为航班晚才订的机场附近酒店想休息好一点，但半夜三更被迫辗转严重影响休息。希望平台调查，给予一个合理解释！个人怀疑是酒店为了赚取高价卖出本人预订的房间。

2026-05-26 • via Nuitee
L
linda • solo_traveller • us
10
Pros:

Convenience

2026-05-25 • via Nuitee
W
Wiorn • extended_group • th
9
Exactly like in the pictures , you wouldn’t want to go anywhere with that view in front of you!
Pros:

Exceptional view and it has everything you need. Huge and clean kitchen and the barbecue grill was also clean. Rachel was very nice and helpful, we found fresh bread in the kitchen when we arrived.

Cons:

No dryer but that’s not a big deal.

2026-05-25 • via Nuitee
G
Grace • couple • nz
7
2026-05-25 • via Nuitee
W
Wiorn • couple • th
9
Very comfy and convenient!
Pros:

The bed is extremely comfortable!!

2026-05-25 • via Nuitee
A
Aloysius • couple • sg
9
2026-05-25 • via Nuitee