Crathorne Hall

Hotels
9.2 (289 reviews)
Crathorne , Yarm , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Outstanding service
Delicious food
Cons:
Room temperature too warm
No bedroom slippers available

Categories

Cleanliness
9.13
No specific mention of cleanliness issues, but 'Standard quality for this hotel tier' applies.
Service
9.6
The staff are consistently praised for being amazing, attentive, and friendly.
Location
9.14
Locations mentioned positively, especially views and accessibility.
Room Quality
9.09
Rooms described as comfortable and spacious.
Amenities
8.62
Amenities are well-received but some minor points noted such as temperature control.
Value for Money
9.08
Overall excellent value as guest experiences are highly rated.
Food and Beverage
9.63
Food quality highly praised with specific dishes mentioned.
Overall Experience
9.3
Generally cited as memorable with high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:30

Property Description

Luxurious Edwardian Stately Home

Stunning Surroundings: Nestled in 15 acres of woodland with picturesque views of the Leven valley and Yorkshire Moors.

Elegant Amenities: Enjoy walks along walking trails, relax in well-manicured lawns, and unwind with a drink by the fire or on the terrace.

Upscale Accommodations: Indulge in rooms with LCD TVs, free internet, luxury toiletries, and some with balconies.

Book your stay at Crathorne Hall, one of Yorkshire's finest hotels, for a truly exceptional experience.

Important information:

When booking for more than 6 people, different policies and additional supplements may apply.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 72hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.

Please contact the property in advance of your stay to check the availability of dog-friendly rooms.

Guests may experience some noise or light disturbances from 30/07/2025 / 10:00 AM to 30/07/2025 / 03:00 PM.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 289 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 9.63
Overall Experience: 9.3
J
Jordison couple gb
9
Absolutely incredible.. and im hoping I can get booked up later in the year to treat for my partner
Pros:

Breakfast was a great start to the day, location is 25 minutes from my home. The staff go above and beyond.our party of guests involved where bride and groom with family staying at crathorne hall which was lovely even though our wedding venue was else where. All involved where so impressed with the hotel from start to finish

Cons:

I can't say I didn't like anything tbh

2026-07-18 via Nuitee
R
Roger solo_traveller gb
10
2026-07-15 via Nuitee
H
Hitesh extended_group gb
10
Quiet, Peaceful and simply Elegant. I felt like a member of the Crawley family in Downtown
Pros:

Breakfast and Location were just amazing...Martin (Breakfast) was exceptionally polite and professional. Becca who checked us was professional and advised on local history etc. I would go back in a heartbeat.

Cons:

The free WiFi was the only negative...it was awful. I really do think if they had better WiFi they could open up the venue for business conference and focused exhibition...the atmosphere and ambience would be electric

2026-07-15 via Nuitee
L
Louise couple gb
8
Very friendly staff who want you to enjoy your stay
Pros:

Staff really friendly and helpful.
Excellent suggestions provided for things to do in the area.
A very genuine feeling that staff really wanted us to enjoy our stay.
Excellent breakfast.
Thank you!

Cons:

The bar lounge is very dark but that’s just a personal preference.
No issues.

2026-07-15 via Nuitee
M
MATTHEW solo_traveller gb
10
Pros:

Beautifully kept and so lovely in terms of staff attentiveness and customer service and support. Food amazing and really lovely rooms and comfy bed

Cons:

Nothing. Was amazing

2026-07-14 via Nuitee
J
Jeremy solo_traveller gb
7
It was fine. Just expensive for what it is
Pros:

Location and breakfast staff and bar staff

Cons:

Very dated.

2026-07-14 via Nuitee
E
Emily couple gb
10
Above & Beyond Service and apologies.
Pros:

We received a call 30 minutes before check-in to say there had been an error with our room and, as the hotel was fully booked, they couldn’t accommodate us. As we had six family bookings for a special occasion, management quickly stepped in, called us back within 10 minutes, upgraded our room, fully refunded our stay, and included complimentary breakfast. They were willing to check us in at anytime through the night when we arrived back from family function.

We also arrived to Prosecco, chocolates, and a handwritten apology note.

Every member of staff was incredibly friendly and helpful throughout. While the initial issue was stressful, the way it was handled was exceptional. We would 100% stay here again.

Cons:

The initial phone call about our room issue could have been handled more professionally, with better communication and customer service. However, management stepped in quickly, resolved the situation, and turned the experience around completely.

2026-07-14 via Nuitee
D
David couple gb
10
2026-07-13 via Nuitee
I
Ines Maria couple co
10
2026-07-12 via Nuitee
L
lopez solo_traveller de
9
2026-07-11 via Nuitee
A
Ayden couple gb
10
One of the best hotel stays we’ve ever had, we can not wait to return, the restaurant is an absolute must!
Pros:

Exceptionally attentive staff. The building and setting was beautiful and quiet. Room was well equipped and spacious. The feature bath was a real highlight of the stay. The restaurant and fine dining experience was the best we’ve ever had.

Cons:

Nothing, everything was great.

2026-07-05 via Nuitee
A
ANDREW couple gb
9
Lovely building , easy to get to , staff always happy to go the extra yard for you
Pros:

All the meals were very good and the waitress demonstrated a good knowledge of wine

Cons:

no issues

2026-07-05 via Nuitee
A
Adam couple gb
10
My stay was incredible. Staff couldn’t do enough for us. The room was beautiful and stylish, and the restaurant and food
Pros:

Character and ambience

Cons:

Nothing’

2026-06-30 via Nuitee
A
Andrew solo_traveller gb
7
Perfect for what I needed!
2026-06-29 via Nuitee
I
Ian solo_traveller gb
8
Pros:

It’s better than some stately homes which I have visited.

Crammed with history but still has the modern touch we all need in our lives.

2026-06-26 via Nuitee
C
Cameron solo_traveller gb
10
2026-06-26 via Nuitee
A
Arthur solo_traveller gb
9
Great place and great value for money, the food in the restaurant was delicious and the service was impeccable with spec
Pros:

The location is easy to get to and the building itself is very quiet and architecturally fantastic
The public rooms are enormous yet still welcoming

Cons:

WiFi is a must and for me slightly difficult to log into

2026-06-25 via Nuitee
J
John couple gb
8
Comfortable hotel with fine dining in a grand Edwardian country house
Pros:

A good location a few miles from Yarm. Both dinner and breakfast were excellent and taken in a grand room overlooking the lawn. The house is surrounded by woodland and has a real Edwardian country house atmosphere

Cons:

Nothing

2026-06-22 via Nuitee
H
Havers solo_traveller gb
9
Lovely building, staff and guest experience.
Pros:

Beautiful historic building of quality unspoilt by modernisation. Lovely relaxing atmosphere and grounds. Delightful helpful staff and very professional. Great room, food, and amazing range of great wines by the glass. Superb position as very accessible by car yet calm and tranquil in the rural grounds. Great for N Yorkshire moors, Cleveland Hills and even the Yorkshire dales.

Cons:

Billing process proved a bit tedious, 3 holding charges made to my card for no apparent reason! Still waiting for one of them to clear after 5 working days and conversation with General manager about this!

2026-06-20 via Nuitee
A
Allan couple gb
6
2026-06-20 via Nuitee