Hotel Aranjuez

Hotels
8.4 (1608 reviews)
Calle 19, Avs. 11-13, de la Iglesia Sta. Teresita, 200 mtrs. al norte, 200 mtrs. al oeste y 25 al sur. , San José , cr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Central location
Cons:
Cleanliness issues
Noisy rooms
Poor room conditions

Categories

Cleanliness
7.79
Several reviews mention issues with odors and cleanliness, including mold and spiders.
Service
9.76
Consistent positive feedback on the helpful and friendly staff.
Location
9.3
Reviewers praise the location as being central and convenient.
Room Quality
7.25
Complaints about outdated rooms and noise from outside were noted.
Amenities
8.78
The hotel offers nice communal areas and a good breakfast.
Value for Money
7.24
Mixed opinions on value for money with some feeling it was disproportionate.
Food and Beverage
8.79
Breakfast was frequently mentioned positively across several reviews.
Overall Experience
8.26
Overall experience varies, but many enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:54

Property Description

Eco-Friendly Urban Oasis

Hotel Aranjuez invites you to experience an authentic Costa Rican lodging in an eco-friendly urban oasis. The property, made up of five charming wooden houses from the 30s, is surrounded by lush tropical gardens, offering a serene retreat in the heart of the city.

Convenient Amenities

Each room at Hotel Aranjuez is thoughtfully decorated and equipped with modern amenities such as a 32" flat screen TV, hot water, safety-deposit box, and a desk. The hotel also boasts a 24-hour front desk, tour desk, luggage storage, laundry facilities, and complimentary parking for your convenience.

Prime Location

Situated just a short distance from major attractions like the National Museum and Jade Museum, Hotel Aranjuez provides easy access to key landmarks and the vibrant culinary scene at Paseo Gastronomico La Luz. Book now to immerse yourself in the beauty of Costa Rica at Hotel Aranjuez.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for US$5 per person per night when using an existing bed.
    People 6 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1608 reviews
Cleanliness: 7.79
Service: 9.76
Location: 9.3
Room Quality: 7.25
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 8.79
Overall Experience: 8.26
E
elisabet • solo_traveller • ar
8
Pros:

El hotel tiene una gran exposición de máscaras, muchas de ellas del tamaño de una persona. Muy pintoresca la decoración. El desayuno es completo. Algunas opciones las cocinaban en el momento con los ingredientes que uno eligiera. El personal muy amable.

Cons:

La habitación tenía un olor desagradable, quizá producto de la humedad. No ofrecen toallas de mano. Solo había dos toallones. Tampoco ofrecen champú ni acondicionador. Parece ser que por el precio del hotel, estas cosas no están incluidas.

2026-07-24 • via Nuitee
B
Bertrand • couple • fr
10
2026-07-21 • via Nuitee
M
Marcela • solo_traveller • us
5
Bad art, Poorer service
Pros:

Conveniently located to downtown San Jose. Housekeeping was done well. The night receptionist was friendly.

Cons:

Breakfast hotel employees were not welcoming. They watched us as we chose our food as if we hadn't already paid to be there. We were not wastefu, as the food itself was good and we do not serve ourselves what we won't eat. On our last morning there the water went out and my husband was not able to shower, he had to use the dripping sink water to rinse off. I understand it wasn't something the hotel could control but there was zero effort to check on guests. We were given only a half hearted apology at the desk upon checkout.
Some additional side notes:
the restroom sink has a terrible design making it really hard to wash hands without spilling water out;
there was no AC or fan in the room, wouldn't be as much a problem if we had access to windows but ours led directly to the attached restaurant;
also i was just not a fan of some of the art, especially the diablos and witches (this is a personal preference but if I'd read on review beforehand I could've made better decision)

2026-07-21 • via Nuitee
T
Trebuchet • solo_traveller • fr
7
Pros:

Petit déjeuner et déco de l'hôtel
Possibilité de parking, quartier sympa
Literie agreable

Cons:

Chambre petite et mal isolée du couloir et du passage des gens (sol en parquet)

2026-07-18 • via Nuitee
N
Niels • couple • nl
9
Prima plek voor verblijf in San Jose
Pros:

Leuk plekje in rustige wijk met een lekker restaurant er direct naast. Dat is handig bij eerste avond aankomst in Costa Rica.
Kamer was keurig schoon en hotel zelf was ook leuk aangekleed. En een lekker ontbijt!

Cons:

Het was allemaal prima voor elkaar

2026-07-18 • via Nuitee
M
Marion • family_with_children • ca
7
2026-07-15 • via Nuitee
L
Laura • couple • es
8
2026-07-14 • via Nuitee
L
Louise • extended_group • dk
7
Pros:

We stayed just one night but everything worked out just fine!
Value for money.

2026-07-13 • via Nuitee
D
Dr Isa • solo_traveller • de
9
2026-07-12 • via Nuitee
G
Geoffrey • family_with_children • fr
1
Le personnel nous a volé 800 USD dans le coffre de la chambre.
Pros:

Prudence. À éviter absolument. Passez votre chemin. Nous avons été victime d’un vol d’argent placé dans le coffre de l’hôtel.

Cons:

On nous a volé 800 USD qui avaient été mis soit disant en sécurité dans le coffre de l’hôtel.
Et passons notre journée avec la police pour faire le dépôt de plaintes et enquête à l’hôtel.
À éviter absolument

2026-07-12 • via Nuitee
R
rodrigue • extended_group • fr
9
Pros:

Très bon emplacement et style pour votre arrivée au Costa Rica.

2026-07-09 • via Nuitee
R
Rosa • family_with_children • es
10
2026-07-07 • via Nuitee
N
Netaka • solo_traveller • us
9
2026-07-05 • via Nuitee
I
Indigo • solo_traveller • us
10
Great, affordable option that comes well equipped!
Pros:

This has been our main "go to" hotel option in San Jose/Alajuela for well over 14 years now, since we've been traveling to/ residing in Costa Rica. We love the close proximity to the Mepe Terminal, and overall location and proximity to pharmacies, restaurants, and mini grocery markets. The included breakfast buffet is a huge plus before taking long bus trips to the Caribbean side, or before having early afternoon flights from the airport. The staff is always super friendly and helpful, and they're constantly making improvements to the hotel, although we've never had any cause for complaints in the past. They also offer late check in options now, which is great if you arrive on a late evening flight.

Cons:

We like everything.

2026-07-01 • via Nuitee
Y
Yolande • solo_traveller • be
2
Pros:

Emplacement et petit déjeuner correct.

Cons:

Pas d'eau chaude - très bruyant - pas très propre . Ne proposant pas de solution pour nos douches froides...

2026-06-28 • via Nuitee
M
Michael • solo_traveller • au
9
Very enjoyable…good area.
Pros:

The property is secure. The staff wonderfully helpful.

Cons:

Nil

2026-06-26 • via Nuitee
S
Staff • solo_traveller • es
8
Pros:

El desayuno increíble 🙃

2026-06-25 • via Nuitee
J
Jenny • couple • us
10
Favorite place to stay in Costa Rica.
Pros:

It’s an engaging, creative, cozy environment with great breakfast and friendly people. A favorite place to stay.

Cons:

Nothing, love it.

2026-06-25 • via Nuitee
N
Nili • solo_traveller • il
8
2026-06-24 • via Nuitee
M
Martin • solo_traveller • cr
8
Pros:

Excelente ubicación
Personal muy servicial
Sin bulla

2026-06-23 • via Nuitee