Hotel Alpenhof

Hotels
8.9 (701 reviews)
Innerrotte 35 , Lienz , at

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good food
Cons:
Aging facilities
Limited sauna policies
High prices compared to quality

Categories

Cleanliness
8.79
Overall cleanliness was highlighted positively, but some complaints about the aging of the hotel.
Service
9.26
Staff friendliness and willingness to assist were praised in multiple reviews.
Location
9.3
The location near ski areas and scenic views received positive feedback.
Room Quality
8.75
Rooms were described as clean and comfortable, though some felt they were slightly outdated.
Amenities
8.78
The spa and wellness facilities were noted as positives, but some amenities were missing.
Value for Money
8.24
Some reviews mentioned that the price did not match the quality after past experiences.
Food and Beverage
8.79
Food quality was noted positively, but there were some complaints about variety.
Overall Experience
9.26
Overall positive sentiment with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:04

Property Description

Experience Luxury in the Heart of Hohe Tauern National Park

Spa and Culinary Delights
Indulge in relaxation at our beautiful spa area with an indoor pool. Start your day with a delicious Austrian-style breakfast buffet and savor regional and international cuisine at our restaurant for dinner.

Family-Friendly Activities
Enjoy your stay knowing your children are in good hands with our professional child care services. The MiniClub offers a variety of activities for children aged 4 to 12, ensuring a fun-filled experience for the little ones.

Skiing and Adventure
Conveniently located near the cable car to the ski area and a cross-country ski run, Hotel Alpenhof is the perfect choice for winter sports enthusiasts. Don't miss out on the chance to explore the stunning surroundings of East Tyrol's Defereggen Valley.

Book your stay at Hotel Alpenhof now for an unforgettable experience in Sankt Jakob!

Important information:

Small dogs (up to a maximum of 15kg, max. 1 dog per room) are welcome in our Hotel Alpenhof. We kindly ask you not to bring it into the restaurant area and wellness/swimming pool area and there is a supplement of Euro 20.00 per dog per night (without food) to be paid on site.

The mini club is opened daily from July to August and from January to February.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 50 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 17 years old stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 701 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 9.26
R
Regina solo_traveller de
10
2026-06-27 via Nuitee
H
Hannes solo_traveller at
9
2026-06-25 via Nuitee
U
Uwe couple de
9
Die7 Tage waren Erholsam
Pros:

Die Lage des Hotels ist außerhalb des Ortes. Wellnesbereich ist neu.Mini Kühlschrank im Zimmer.Zum Wandern ideal.Die Wanderwege sind vom Hotel aus zu Fuß zu erreichen.

Cons:

Nur wenige Alkoholische Getränke in AI Inbegriffen.Zum Beispiel Aperol Spritz kostet Geld.

2026-06-22 via Nuitee
D
Daniel couple at
9
Ausgezeichnete Preis-Leistung
Pros:

Sehr gutes essen, professionelles Personal, super ruhige Lage und das ausgezeichnete Preis-Leistungs-Verhältnis.

Cons:

Die Ausstattung ist in die Jahre gekommen.

2026-06-22 via Nuitee
E
Edi solo_traveller de
9
Pros:

Alles war super.

2026-06-22 via Nuitee
S
Schultz couple hu
10
2026-06-21 via Nuitee
S
Schultz couple hu
10
2026-06-21 via Nuitee
R
Richard Mak couple at
9
Pros:

Nette Aufmerksamkeit zum Geburtstag, Frühstück und Abendessen in ausgezeichneter Qualität, gerne wieder

2026-06-19 via Nuitee
N
Nebojsa solo_traveller rs
10
Pros:

bez lazne skromnosti kraolik najbolji u evropu

2026-06-18 via Nuitee
C
Carmine solo_traveller de
5
2026-06-13 via Nuitee
P
Paolo family_with_children it
10
Tutto perfetto, ma un ringraziamento particolare allo staff, cortese e disponibile.
Pros:

Tutto, in particolare la cortesia dello staff

2026-06-12 via Nuitee
H
hunny solo_traveller in
10
Awesome Weekend stay
Pros:

Staff is extremely friendly
The all inclusive addon is priced in appropriate way
Swimming pool and sauna are the highlights

Thanks Hotel Alpenhof. We will meet again.

2026-06-11 via Nuitee
M
Manfred Kern solo_traveller at
10
Wunderbar
Pros:

Sehr gutes Essen, Parkplatz, sehr nettes Personal.

2026-06-09 via Nuitee
J
Julia couple de
9
Personal & Hundefreundlichkeit top, Zimmer gepflegt aber nicht modern, Essen gut, Lage wunderschön.
Pros:

Das Highlight dieses Aufenthalts war eindeutig das Personal. Wirklich aufmerksam, freundlich und, was selten ist , flexibel ohne großes Aufhebens. Wir sind mit unserem Hund Carlos (@blueeyed.dog.carlos) gereist und auf Nachfrage bekamen wir einen separaten Bereich zum Abendessen, damit wir ihn dabei haben konnten. Auf dem Zimmer warteten bereits eine Decke und Näpfe. Das ist keine Selbstverständlichkeit und hat den Aufenthalt für uns deutlich angenehmer gemacht.
Das Essen war gut, reichhaltig, lecker, nichts zu meckern. Die Zimmer waren sauber und gepflegt, die Einrichtung nicht mehr ganz modern, aber in absolut Ordnung und das Bett gemütlich. Die Lage ist schlicht wunderschön: Berge, Ruhe, Natur: genau das, wofür man in diese Gegend fährt.
Fazit: Wer ein hundefreundliches Hotel mit echtem Service sucht und keine Designhotels-Erwartungen mitbringt, ist hier sehr gut aufgehoben.

2026-06-09 via Nuitee
E
Elena couple de
10
2026-06-08 via Nuitee
N
Natalie couple de
10
2026-06-07 via Nuitee
D
Daniela family_with_children us
9
2026-06-07 via Nuitee
D
Dkloua solo_traveller de
10
Pros:

Uns hat besonders die schöne Lage, die Zimmer, das freundliche Personal und das sehr gute Essen gefallen. Rundum gelungene 5 Tage Aufenthalt. Kommen bestimmt wieder.

Cons:

Gab nichts für uns zu bemängeln.

2026-06-07 via Nuitee
V
Vittorio family_with_children de
7
2026-06-06 via Nuitee
N
Nikolaos solo_traveller de
10
2026-06-06 via Nuitee