Hotel Alpenhof

Hotels
8.9 (785 reviews)
Innerrotte 35 , Sankt Jakob in Defereggen , AT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good food
Cons:
Aging facilities
Limited sauna policies
High prices compared to quality

Categories

Cleanliness
8.79
Overall cleanliness was highlighted positively, but some complaints about the aging of the hotel.
Service
9.26
Staff friendliness and willingness to assist were praised in multiple reviews.
Location
9.3
The location near ski areas and scenic views received positive feedback.
Room Quality
8.75
Rooms were described as clean and comfortable, though some felt they were slightly outdated.
Amenities
8.78
The spa and wellness facilities were noted as positives, but some amenities were missing.
Value for Money
8.24
Some reviews mentioned that the price did not match the quality after past experiences.
Food and Beverage
8.79
Food quality was noted positively, but there were some complaints about variety.
Overall Experience
9.26
Overall positive sentiment with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:04

Property Description

Experience Luxury in the Heart of Hohe Tauern National Park

Spa and Culinary Delights
Indulge in relaxation at our beautiful spa area with an indoor pool. Start your day with a delicious Austrian-style breakfast buffet and savor regional and international cuisine at our restaurant for dinner.

Family-Friendly Activities
Enjoy your stay knowing your children are in good hands with our professional child care services. The MiniClub offers a variety of activities for children aged 4 to 12, ensuring a fun-filled experience for the little ones.

Skiing and Adventure
Conveniently located near the cable car to the ski area and a cross-country ski run, Hotel Alpenhof is the perfect choice for winter sports enthusiasts. Don't miss out on the chance to explore the stunning surroundings of East Tyrol's Defereggen Valley.

Book your stay at Hotel Alpenhof now for an unforgettable experience in Sankt Jakob!

Important information:

Small dogs (up to a maximum of 15kg, max. 1 dog per room) are welcome in our Hotel Alpenhof. We kindly ask you not to bring it into the restaurant area and wellness/swimming pool area and there is a supplement of Euro 20.00 per dog per night (without food) to be paid on site.

The mini club is opened daily from July to August and from January to February.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.9
Based on 785 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 9.26
E
Ekaterina • family_with_children • hr
10
Pros:

We had a wonderful stay at this hotel and enjoyed every moment of it. The staff were incredibly friendly, welcoming, and helpful, which made us feel at home from the very beginning.

The cleanliness was absolutely impeccable, our room was spotless and very well maintained. The food was also outstanding, with everything being fresh, delicious, and of very high quality.

What we loved most was the warm, family-like atmosphere throughout the hotel. It felt very cozy and welcoming, and we truly enjoyed spending time there as a family.

We were very happy with our stay and would definitely love to come back. Highly recommended!

2026-09-18 • via Nuitee
Y
Yolanda • solo_traveller • nl
8
2026-09-16 • via Nuitee
D
Dirk • couple • be
8
Goed hotel als uitvalsbasisch
Pros:

Locatie was heel goed voor wandelingen. Ook dicht bij bergbanen. Lekker avondeten.

Cons:

Ontbijt was basisch. Zeker goed maar ook niet al te uitgebreid.

2026-09-16 • via Nuitee
R
Rita • solo_traveller • de
8
2026-09-15 • via Nuitee
S
Schultz • couple • hu
10
2026-09-15 • via Nuitee
G
Gianluca • extended_group • it
9
Personale super accogliente ed efficiente. Luogo e dintorni meravigliosi
Pros:

Tutto

Cons:

Niente

2026-09-15 • via Nuitee
S
Steffen Nagel • solo_traveller • de
9
Pros:

Sehr gutes Konzept, Kinderbetreuung, Detka ist die Beste, wir hatten 2 h Stunden Ruhe, das ist gold wert. Personal ist unique,und Mega Freundlich. Sauna schön und eine tolle Lage. ESSEN sehr lecker

Cons:

Cafe war mir.persönlich etwas zu stark. Sonst alles Tippi Toppi

2026-09-15 • via Nuitee
S
Steffen Nagel • solo_traveller • de
9
Pros:

Topppppppp

Cons:

War nix

2026-09-15 • via Nuitee
P
Pieter • couple • nl
7
Prima, prachtige omgeving. Vriendelijk personeel
Pros:

Ontbijt was goed. Kamer was prima, ruim en alles was ok. Menu 's-avonds zou best wat beter kunnen.

Cons:

Misschien kan er beter rekening gehouden worden met het toewijzen van de kamers. Wij als senioren hadden een kamer naast een jong gezin. Dus na ca. 07:00 was het gedaan met de rust.

2026-09-14 • via Nuitee
O
Olha • family_with_children • cz
10
2026-09-14 • via Nuitee
S
Srecko Paskvale • couple • si
8
Cons:

Večerja - glavni del, precej skromno. V bazenu je polno otrok, ki ne upoštevajo navodil.

2026-09-13 • via Nuitee
A
Ahmad Javid • couple • de
4
2026-09-13 • via Nuitee
B
Bassem • couple • de
8
Cons:

Bei dem frühstück gab es finde ich wenig Auswahl und es gab viel Schwein und nichts Halals beim Frühstück das finde ich schade

2026-09-13 • via Nuitee
A
Andreea-Cristina • family_with_children • de
10
2026-09-12 • via Nuitee
A
Annelie • couple • at
6
2026-09-12 • via Nuitee
T
Thomas • family_with_children • de
10
Charmantes Berghotel
Pros:

Ich habe spontan gebucht und mich an den Bewertungen orientiert.
In dieser Gegend war ich noch nie.
Ich war positiv überrascht und habe eine sehr schöne Zeit verbringen dürfen.
Ich denke es ist der Charme des Hotels der den Unterschied macht.

Cons:

Nichts

2026-09-12 • via Nuitee
H
Hubert • couple • fr
10
Ensoleillé à tous points de vues
Pros:

La gentillesse du personnel - Le professionnalisme - la qualité de l’ensemble

Cons:

Rien

2026-09-10 • via Nuitee
J
Josef • solo_traveller • de
10
Pros:

Die Lage des Hotels verbunden mit der Herzlichkeit des Personals waren purer Genuss.

2026-09-10 • via Nuitee
A
Adriano • family_with_children • it
9
2026-09-09 • via Nuitee
C
christophe • solo_traveller • fr
8
2026-09-09 • via Nuitee