The Kenilworth Hotel - Airport West

Hotels
8.5 (1708 reviews)
Boulevard & South 31 Street , Kenilworth , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and Comfortable
Good Location
Friendly Staff
Cons:
Limited Breakfast Options
Staff Communication Issues
Cleanliness Concerns

Categories

Cleanliness
7.75
Some rooms reported odors and issues with cleanliness.
Service
9.25
Generally received compliments, though some communication issues noted with staff.
Location
8.75
Convenient location near amenities.
Room Quality
8.25
Rooms were comfortable but some had maintenance problems.
Amenities
8.75
Basic amenities provided, but breakfast variety is lacking.
Value for Money
8.75
Fair pricing considering the stay, though some guests expressed concerns.
Food and Beverage
7.75
Breakfast options limited, but appreciated by most guests.
Overall Experience
8.75
Overall, guests had a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:39

Property Description

Convenient Location
Situated in Kenilworth, New Jersey, The Kenilworth hotel offers a perfect blend of city excitement and suburban tranquility. Just a stone's throw away from the bustling streets of New York City, yet nestled in a serene environment, it's an ideal choice for travelers seeking both adventure and relaxation.

Modern Amenities
At The Kenilworth, guests can indulge in a range of contemporary conveniences. From high-speed internet to ensure seamless connectivity to other modern amenities, every detail is designed to enhance your stay and cater to your needs.

Local Charm
Immerse yourself in the quaint surroundings of Kenilworth, with its array of local shops and eateries waiting to be explored. Whether you're strolling through the town or venturing out to the nearby attractions, The Kenilworth provides a charming base for your adventures.

Ready to experience the best of both worlds? Book your stay at The Kenilworth now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1708 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
A
Angel • couple • us
4
Not that great for our experience
Pros:

Staff need better training to make the stay more enjoyable. Paid more attention to people they knew than new clients

Cons:

The gate key never work it was a hassle to get into the parking and leave to go somewhere

2026-06-05 • via Nuitee
S
Stephanie • couple • us
9
Good value
Pros:

Friendly front desk, very clean room, great value. Convenient location. Easy check in. Rooms are being renovated. Everything needed for a decent stay.

Cons:

Maintenance and renovation work started early, and staff were outside of our door talking as early as 7am. We had gotten in on a late flight and arrived past midnight, so this really interrupted our rest. Breakfast was a little bare bones.

2026-06-04 • via Nuitee
A
Adam • solo_traveller • us
1
2 star hotel, quality went downhill so much
Pros:

Near parkway

Cons:

Dirty sheets, old worn out furniture in the room, embarrassing you’d give a room with a chair like that (room 37), didn’t empty trash from last person, random used water bottle in the bathroom. Staff not very hospitable. Gave more Costco employeee than hospitality

2026-06-04 • via Nuitee
C
Chelsy • extended_group • us
9
A hotel that I would definitely come back to and visit because it was great.
Pros:

I loved how professional and inviting the staff was during check in. They greeted so warmly and even provided us with complimentary goods for our stay. Probably one of the easiest and best check in's. It was clean in the room and stocked.

Cons:

I don't have any gripes or issues with my stay. Everything exceeded my expectations.

2026-06-03 • via Nuitee
N
Nestor • couple • py
8
Cons:

Que entraron una vez a la mañana en nuestra habitación cuando estabamos descansando el personal de limpieza

2026-06-03 • via Nuitee
C
Cruz • family_with_children • us
10
2026-05-31 • via Nuitee
S
Stachia • couple • us
9
I recommend this hotel
Pros:

The location was good, clean, and good customer service

Cons:

They don’t do late check out on the weekends

2026-05-25 • via Nuitee
P
Paulina • solo_traveller • us
10
Fantastic ❤️
Pros:

Everything was absolutely perfect 👌🏼

2026-05-23 • via Nuitee
R
Ramunas • family_with_children • be
6
2026-05-23 • via Nuitee
J
Jacqueline • family_with_children • us
6
2026-05-19 • via Nuitee
L
lorena • couple • it
8
Pros:

Struttura carina, camera pulita e grande.
Comodo parcheggio gratuito

Cons:

Colazione scarsa.

2026-05-18 • via Nuitee
V
Viviana • solo_traveller • us
3
2026-05-18 • via Nuitee
T
Tiffany • family_with_children • us
10
Great stay! Would come again!
Pros:

Friendly staff, great breakfast, easy to access room

Cons:

Outdated furniture, no working phone to front desk in room

2026-05-17 • via Nuitee
C
Claude • family_with_children • fr
9
Hotel bien situé chambre sympa
Pros:

La chambre était sympa les lits confortables.Nous ne sommes restés qu'une nuit nous n'avons pas vraiment pu profiter de l hôtel.
Le matin pour aller prendre notre avion la réception nous a commandé un lyft c etait top.

Cons:

Pour notre arrivée par contre on nous avait dit que nous aurions une navette.Ce qui n a pas été le cas.Nous avons du prendre un uber a notre charge.Dommage nous avions pris cet hôtel en parti pour la navette gratuite.

2026-05-17 • via Nuitee
M
Meriellen • family_with_children • us
10
This hotel is very good value for the area. It is clean with easy access.
Pros:

Room was clean, quiet and large. The beds were very comfortable. Ample parking in a well-lit lot. Seemed very secure. The hotel was full with guests attending various functions and we didn't hear any noise. The 11am checkout worked well for us. When we checked in, the receptionist was friendly, and gave us a gift bag with water and a few snacks. It was a very nice touch. Location was easy access to dinner and shops, and airport was 15 mins drive away.

Cons:

Can't think of anything! It was a very good stay. I would definitely stay again in future.

2026-05-17 • via Nuitee
A
Adrian • solo_traveller • pl
8
2026-05-17 • via Nuitee
W
Wendy • couple • us
7
We needed a place to stay for one night for our daughter’s graduation in Newark. Your hotel was a perfect combination of
Pros:

It was clean and convenient for a brief stay.

Cons:

The temperature in the room was difficult to control at a good comfort level (too hot/too cold), the alarm clock/digital hub was broken.

2026-05-15 • via Nuitee
D
Doreen • couple • us
10
Assist manager excellent Natalie at guest services was amazing
Pros:

It could be a little bit better and different food each day

Cons:

The slamming of doors need some type of delay so they don’t close fast and slam

2026-05-12 • via Nuitee
D
Doreen • couple • us
10
Very nice stay only thing doors need some type of device so when I leave the room it doesn’t slam it’s very loud and nee
Pros:

I would like to share my positive feedback regarding my recent stay, which was excellent from start to finish. The overall level of professionalism demonstrated by the entire staff was exceptional, and every interaction reflected a genuine commitment to guest satisfaction.
Natalie in Reservations deserves special recognition for outstanding service. Natalie was consistently friendly, outgoing, and highly knowledgeable, while also being attentive and understanding of my needs. This professionalism and willingness to assist set a very positive tone for my stay and made the experience seamless and enjoyable.
The accommodations were equally impressive. The room was immaculately clean, well maintained, and exceptionally comfortable. The bed provided an outstanding level of comfort, allowing me to enjoy one of the best nights of sleep I have had in quite some time. I truly have nothing but positive remarks regarding the quality and comfort of the room.
I would also like to recognize the management team, particularly Assistant Manager Anzio Rezende, who went above and beyond the expectations of the role to ensure I was properly assisted. Anzio demonstrated excellent judgment, professionalism, and a strong dedication to resolving concerns efficiently and thoughtfully. This level of genuine, personalized customer service is increasingly rare and reflects a standard of hospitality that cannot be replaced by technology or automation.
Overall, my stay exceeded expectations, and I commend the team for delivering such a high level of service and care.

Cons:

One major issue during my stay was the repeated $100 incidental hold every time I extended my reservation. Because third‑party bookings require a new reservation for each extension, the hotel kept placing a new $100 hold and then releasing it. This tied up hundreds of dollars of my money throughout a continuous stay, even though I never changed rooms. It was extremely inconvenient and financially disruptive. For long‑term guests, the incidental hold should be rolled over or linked instead of restarting with every extension. This policy needs improvement.”

2026-05-11 • via Nuitee
J
Jobina • solo_traveller • us
10
2026-05-11 • via Nuitee