Novotel Kayseri

Hotels
•
Novotel
7.9 (164 reviews)
Yenipervane Mah. Kocasinan Bulvari No:163 Kocasinan , Kayseri , tr

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Staff assistance
Cleanliness of rooms
Cons:
Broken amenities
Occasional smoke smell

Categories

Cleanliness
7.88
The room was clean and new, but some reviews noted issues with the upkeep of specific amenities.
Service
8.35
Staff were extremely helpful and went the extra mile to assist guests.
Location
7.89
Excellent location close to the city center and bus terminal, although some mentioned it's near a busy road.
Room Quality
8.14
Rooms were noted as spotless and airy; however, there were some mentions of issues like broken lights.
Amenities
7.37
Some reviews suggested a lack of adequate amenities, particularly with the condition of the room features.
Value for Money
7.63
Guests felt that the hotel exceeded expectations in terms of budget accommodation.
Food and Beverage
8.08
Breakfast was described as outstanding, though some limited options.
Overall Experience
7.85
Overall, the experience was positive with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:33

Property Description

Modern Rooms with Luxurious Amenities
Novotel Kayseri, just a 5-minute drive from Erkilet Airport, offers contemporary rooms with free WiFi and flat-screen TVs. Enjoy air conditioning, satellite TV, and 24/7 room service.

Convenient Facilities and Services
Experience a fitness centre, free parking, shuttle service to Erciyes Ski Centre, and on-site dining at Nov’ist serving international dishes. Benefit from 24-hour front desk, laundry service, and an indoor playground for children.

Scenic Views and Nearby Attractions
Indulge in beautiful views of Mount Erciyes and explore Kayseri’s city centre just minutes away. Visit Kayseri Forum, Kayseri Park Shopping Centre, and the enchanting Capadoccia nearby.

Book your stay at Novotel Kayseri for a memorable experience!

Important information:

Guests are kindly requested to show the credit card used for reservation during check-in. Please note that the name of the guest needs to correspond with the name on the credit card when booking.

Guests are required to show a photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 164 reviews
Cleanliness: 7.88
Service: 8.35
Location: 7.89
Room Quality: 8.14
Amenities: 7.37
Value for Money: 7.63
Food and Beverage: 8.08
Overall Experience: 7.85
R
Ruje • family_with_children • gb
5
Book for convenience not for comfort
Pros:

Convenient location, close to airport
Ordered room service which was good

Cons:

Given a small room for a family of 4, sofa bed very uncomfortable. Basic hotel.

2026-07-01 • via Nuitee
A
Ahmet • solo_traveller • tr
10
Pros:

Evcil hayva dostu bir otel kopegimizle birlikte guzel bir tatil gecirdik giristen cikisa kadar hersey süperdi odalarin konforuda cok iyiydi

2026-06-30 • via Nuitee
F
Fatma • solo_traveller • tr
10
Pros:

Her sehirde gittigimizde gozumuz Novotel ariyor.artik tamamen ailemiz gibi oldu burasi personellerin tamami ailemiz gibi

2026-06-30 • via Nuitee
V
Vural • solo_traveller • tr
10
Pros:

Giristen cikisa kadar hersey guzeldi ekip gercekten yardimsever.Arka bahce cok guzeldi aksamlari kamelyalar cok hos oluyor.Odalarda temizdi

2026-06-29 • via Nuitee
S
Selahattin • couple • nl
8
2026-06-17 • via Nuitee
C
Chantal • solo_traveller • nl
9
2026-06-14 • via Nuitee
C
carsten steen • solo_traveller • dk
8
2026-06-12 • via Nuitee
L
Lisa • couple • au
8
Fine for a night before an early flight
Pros:

It was close to the airport but still needed a taxi

Cons:

Nothing really around the area

2026-06-03 • via Nuitee
T
Talgat • family_with_children • tr
9
Convinient hotel to stay night when driving through the city! Restaurant is ok, breakfast is great!
Pros:

Clean property, polite service!

Cons:

Someone smoking in his room with door open to corridor!

2026-06-02 • via Nuitee
A
Ahmet • solo_traveller • tr
7
2026-06-02 • via Nuitee
B
Busra Gorkem • couple • tr
9
A nice pet friendly hotel with reasonable pricing
Pros:

Pet friendly, clean, great staff

Cons:

Nothing

2026-06-01 • via Nuitee
S
Suengyong • solo_traveller • kr
7
2026-06-01 • via Nuitee
N
Nathal • couple • nl
7
Efficiënt en effectief slapen vlakbij vliegveld
Pros:

Ligging vlakbij vliegveld

Cons:

Veel geluid van de snelweg

2026-05-24 • via Nuitee
C
Carole • solo_traveller • fr
5
Service a revoir
Pros:

La chambre correspondait a la description et etait tres bien pour une nuit. Hotel a proximité de l aeroport (10 min en taxi)

Cons:

Tres decues de l acceuil et de l assistance du personnel . Nous arrivions a minuit et avions besoin d un transport vers goreme a 8h du matin. Nous avions echangé avec l hotel qui nous avez dit pouvoir organiser ce transport pour 60€, nous avons donné notre accord. Or en arrivant a minuit la veille , la personne a l acceuil nous dit que rien n est réservé pour le lendemain mais surtout que ca nous coutera 120€!! Apres avoir tres longuement contesté , le prix passe miraculeusement a 100euros. N ayant pas le choix nous avons accepté. Bref de l arnaque pure et simple! On attendait mieux d un novotel

2026-05-15 • via Nuitee
M
Marina • extended_group • it
8
All good
Pros:

Welcome water, comfort room and great staff! Would recommend

2026-05-10 • via Nuitee
E
Ekin • couple • at
7
Tolles Zimmer, leider ohne Personal gefühlt.
Pros:

Top Lage. Sauberes Nichtraucherzimmer gebucht, kein Lärm trotz Bundesstraße direkt daneben.

Cons:

Das Personal hat uns nicht mal gefragt, ob Sie uns beim Koffer tragen helfen sollen. Vom Parkplatz wurde ich auch verwiesen. Es gab keinerlei Infos, nicht mal auf meine Anfrage wurde geantwortet auf Booking. Der Preis war vor Ort auch billiger.

2026-05-03 • via Nuitee
F
Funda • family_with_children • nl
8
Top locatie vriendelijke ontvangt.
Pros:

De personeel behulpzaam en vriendelijk.

Cons:

Geen extra dekbed voor kids etc.

2026-04-30 • via Nuitee
F
Figen • family_with_children • nl
7
2026-04-26 • via Nuitee
H
Hayati • solo_traveller • tr
10
Guzel konaklama
Pros:

Konaklamamız boyunca hijyen konusundaki titizlikleri bizi çok etkiledi , odalar ve banyo pırıl pırıldı. Özellikle kahvaltı büfesi cok guzel ve özenli , her şey çok taze ve özenliydi. Personelin çözüm odaklı ve sıcakkanlı tavrı ise kendimizi evimizde hissettirdi. Kesinlikle tavsiye ediyorum.

2026-04-14 • via Nuitee
O
omar • solo_traveller • fr
10
2026-04-11 • via Nuitee