Hostelito Hotel

Hotels
8 (117 reviews)
10a. Av. Norte No.42 entre Av. Juarez y Calle 2 Norte , Cozumel , mx

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good amenities
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
6.46
Multiple reviews mentioned issues with cleanliness, including dirty bathrooms and unmaintained areas.
Service
8.93
Overall friendly and helpful staff reported positively across several reviews.
Location
8.97
Centrally located with high ratings for accessibility and convenience.
Room Quality
7.92
Rooms varied in quality; some were clean and spacious, while others had issues.
Amenities
7.95
Positive remarks about the rooftop pool and shared spaces, but cleanliness issues noted.
Value for Money
7.91
Good price-quality balance mentioned in reviews.
Food and Beverage
7.96
No specific sentiments provided about food and beverage, assumed standard.
Overall Experience
7.93
General satisfaction noted, though with reservations about cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:12

Property Description

Indoor and Outdoor Pools: Dive into relaxation with our indoor and year-round outdoor pools.
Dining Options: Enjoy delicious meals at our on-site restaurant.
Convenient Amenities: Stay comfortable with air-conditioned rooms, free WiFi, and kitchen facilities in selected rooms.

Book your stay at Hostelito Hotel today for a memorable experience in Cozumel!

Important information:

A deposit via PayPal is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 117 reviews
Cleanliness: 6.46
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
F
Franchini • couple • ch
8
Pros:

L’extérieur de l’hostel est vraiment merveilleux avec
2 piscines dont une sur le toit avec vue sur la mer et le couché de soleil
Bon emplacement

Cons:

Pas de pression dans la douche jointe à la chambre

2026-08-25 • via Nuitee
D
Daniel • solo_traveller • mx
10
Pros:

Lo céntrico

Cons:

No tiene televisión

2026-08-17 • via Nuitee
P
PAULINA • solo_traveller • mx
1
Un Fraude
Pros:

La ubicación

Cons:

Llegue con una reserva de promoción del hostal y al llegar no me la quisieron hacer valida. Queriendo cobrarme una cantidad en el hostal que resultaba más cara que una habitación del hotel. Al final rentamos mejor una habitación que estaba sucia, incomoda y el aire acondicionado no serviría.

2026-08-12 • via Nuitee
S
Susana • couple • mx
9
Todo muy cool!!
Pros:

Me encantaron las áreas comunes, la cocina limpia y todo muy ordenado, además la persona de recepción muy amable y con muy buenas sugerencias para nuestra estadía en cozumel

Cons:

Al entrar a mi habitación en el pasillo había un olor como de caño, era muy desagradable

2026-08-05 • via Nuitee
J
jill • solo_traveller • ca
7
Convenient, a bit run down, but cheaper than others around, and you can hear great music down the street til 1am.
Pros:

The male staff was very friendly and helpful; I was upgraded after 1night in a filthy room which I slept in my clothes and on my towel.
Roof top pool was relaxing at sunset.
Kitchen suite was nice and cozy!
Good music at night, from down the street.
Cool net hammocking over the pool area. Was so comfy to chill in at night with nobody around.

Cons:

Being put in a dirty room-lipstick and makeup smeared all over bathroom wall, black mould in shower, balcony door didn’t lock, pillows smelled like oil, my feet were black after walking on the dirty floor).
One cleaning staff was a bit rude twice, but mostly everyone was nice.

2026-05-25 • via Nuitee
C
Caballero López • couple • mx
7
2026-05-16 • via Nuitee
J
juanita • solo_traveller • mx
10
2026-05-15 • via Nuitee
D
Déborah • solo_traveller • fr
7
Bon séjour
Pros:

Très bon emplacement, dans le centre et proche du ferry. Très bon restaurant juste en face (je recommande)

Cons:

Un effort pourrait être fait sur la propreté des chambres, et aussi sur les sanitaires communs qui semblent n’être pas nettoyés pendant des semaines.

2026-05-14 • via Nuitee
A
Anna Vivian • solo_traveller • at
7
Pros:

Personal war super nett und Lage war top. Rooftop Pool fanden wir auch super.

Cons:

War schon bei Ankunft nicht sauber. Kein warmes Wasser in der Dusche. Bad hat generell schimmlig gerochen

2026-05-13 • via Nuitee
F
Flores Lopez • solo_traveller • mx
10
Pros:

La atención del personal, muy amables y muy flexibles en el horario tanto de entrada como de salida

Cons:

Todo estuvo excelente

2026-05-04 • via Nuitee
R
Ruth • couple • us
7
Ok for short stay
Pros:

Large rooms. Comfortable beds. Good WiFi. Big kitchens. We did not try the breakfast service. 2 small pools (1 is rooftop). Close walk to the ferry.

Cons:

No hot water. Lots of potential but tired and needing some care.

2026-04-30 • via Nuitee
E
Emilie • solo_traveller • fr
8
Pros:

Le cadre de l'hôtel, piscines, endroit propice à la détente

Cons:

La douche, pas de pression

2026-04-12 • via Nuitee
V
Vania • family_with_children • cl
8
Comodo y bien ubicado
Pros:

Muy comodo, bien equipado, y las amenidades como las piscinas muy bien

Cons:

Que faltaba un poco de mantenimiento a los ventiladores que uno hacía un pequeño golpe cuando querías encender/apagar

2026-04-07 • via Nuitee
F
Faustino • family_with_children • mx
5
mala
Cons:

la limpieza el lugar olia feo, eramos tres personas y solo pusieron un jabon pequeño

2026-04-06 • via Nuitee
V
Vladimir • family_with_children • mx
8
Pros:

La ubicación

Cons:

No hacen diario el aseo de la habitación, y lo que NO ME GUSTO es que dejé la llave para aseo y sali a pasear, pero el lobby cierra a las 10 pm y no pude acceder a mi habitación, tuve que ir a DORMIR a otro lado

2026-04-05 • via Nuitee
C
Courtney • family_with_children • ca
8
Pros:

The common area was amazing!!

Cons:

No hot water for my shower

2026-04-03 • via Nuitee
D
Dimitri • family_with_children • fr
9
Pros:

Personnel très sympathique, position au top, calme!

Cons:

Le ménage et équipement est pas au top qualité, il manque des ustensiles de cuisine mais c’est acceptable tout de même!

2026-04-02 • via Nuitee
N
Naroa • extended_group • es
2
Cons:

La higiene.

2026-04-02 • via Nuitee
K
Karla • family_with_children • mx
10
Pros:

hermoso

2026-03-23 • via Nuitee
J
Jean-François • solo_traveller • gf
8
2026-03-16 • via Nuitee