Hostelito Hotel

Hotels
8 (107 reviews)
10a. Av. Norte No.42 entre Av. Juarez y Calle 2 Norte , Cozumel , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Luggage storage
Tour desk
Concierge service
Infinity pool
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good amenities
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
6.46
Multiple reviews mentioned issues with cleanliness, including dirty bathrooms and unmaintained areas.
Service
8.93
Overall friendly and helpful staff reported positively across several reviews.
Location
8.97
Centrally located with high ratings for accessibility and convenience.
Room Quality
7.92
Rooms varied in quality; some were clean and spacious, while others had issues.
Amenities
7.95
Positive remarks about the rooftop pool and shared spaces, but cleanliness issues noted.
Value for Money
7.91
Good price-quality balance mentioned in reviews.
Food and Beverage
7.96
No specific sentiments provided about food and beverage, assumed standard.
Overall Experience
7.93
General satisfaction noted, though with reservations about cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:12

Property Description

Indoor and Outdoor Pools: Dive into relaxation with our indoor and year-round outdoor pools.
Dining Options: Enjoy delicious meals at our on-site restaurant.
Convenient Amenities: Stay comfortable with air-conditioned rooms, free WiFi, and kitchen facilities in selected rooms.

Book your stay at Hostelito Hotel today for a memorable experience in Cozumel!

Important information:

A deposit via PayPal is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 150 per day.

Location

Guest Reviews

8
Based on 107 reviews
Cleanliness: 6.46
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
J
jill • solo_traveller • ca
7
Convenient, a bit run down, but cheaper than others around, and you can hear great music down the street til 1am.
Pros:

The male staff was very friendly and helpful; I was upgraded after 1night in a filthy room which I slept in my clothes and on my towel.
Roof top pool was relaxing at sunset.
Kitchen suite was nice and cozy!
Good music at night, from down the street.
Cool net hammocking over the pool area. Was so comfy to chill in at night with nobody around.

Cons:

Being put in a dirty room-lipstick and makeup smeared all over bathroom wall, black mould in shower, balcony door didn’t lock, pillows smelled like oil, my feet were black after walking on the dirty floor).
One cleaning staff was a bit rude twice, but mostly everyone was nice.

2026-05-25 • via Nuitee
C
Caballero López • couple • mx
7
2026-05-16 • via Nuitee
J
juanita • solo_traveller • mx
10
2026-05-15 • via Nuitee
D
Déborah • solo_traveller • fr
7
Bon séjour
Pros:

Très bon emplacement, dans le centre et proche du ferry. Très bon restaurant juste en face (je recommande)

Cons:

Un effort pourrait être fait sur la propreté des chambres, et aussi sur les sanitaires communs qui semblent n’être pas nettoyés pendant des semaines.

2026-05-14 • via Nuitee
A
Anna Vivian • solo_traveller • at
7
Pros:

Personal war super nett und Lage war top. Rooftop Pool fanden wir auch super.

Cons:

War schon bei Ankunft nicht sauber. Kein warmes Wasser in der Dusche. Bad hat generell schimmlig gerochen

2026-05-13 • via Nuitee
F
Flores Lopez • solo_traveller • mx
10
Pros:

La atención del personal, muy amables y muy flexibles en el horario tanto de entrada como de salida

Cons:

Todo estuvo excelente

2026-05-04 • via Nuitee
R
Ruth • couple • us
7
Ok for short stay
Pros:

Large rooms. Comfortable beds. Good WiFi. Big kitchens. We did not try the breakfast service. 2 small pools (1 is rooftop). Close walk to the ferry.

Cons:

No hot water. Lots of potential but tired and needing some care.

2026-04-30 • via Nuitee
E
Emilie • solo_traveller • fr
8
Pros:

Le cadre de l'hôtel, piscines, endroit propice à la détente

Cons:

La douche, pas de pression

2026-04-12 • via Nuitee
V
Vania • family_with_children • cl
8
Comodo y bien ubicado
Pros:

Muy comodo, bien equipado, y las amenidades como las piscinas muy bien

Cons:

Que faltaba un poco de mantenimiento a los ventiladores que uno hacía un pequeño golpe cuando querías encender/apagar

2026-04-07 • via Nuitee
F
Faustino • family_with_children • mx
5
mala
Cons:

la limpieza el lugar olia feo, eramos tres personas y solo pusieron un jabon pequeño

2026-04-06 • via Nuitee
V
Vladimir • family_with_children • mx
8
Pros:

La ubicación

Cons:

No hacen diario el aseo de la habitación, y lo que NO ME GUSTO es que dejé la llave para aseo y sali a pasear, pero el lobby cierra a las 10 pm y no pude acceder a mi habitación, tuve que ir a DORMIR a otro lado

2026-04-05 • via Nuitee
C
Courtney • family_with_children • ca
8
Pros:

The common area was amazing!!

Cons:

No hot water for my shower

2026-04-03 • via Nuitee
D
Dimitri • family_with_children • fr
9
Pros:

Personnel très sympathique, position au top, calme!

Cons:

Le ménage et équipement est pas au top qualité, il manque des ustensiles de cuisine mais c’est acceptable tout de même!

2026-04-02 • via Nuitee
N
Naroa • extended_group • es
2
Cons:

La higiene.

2026-04-02 • via Nuitee
K
Karla • family_with_children • mx
10
Pros:

hermoso

2026-03-23 • via Nuitee
J
Jean-François • solo_traveller • gf
8
2026-03-16 • via Nuitee
L
Lilla • family_with_children • hu
6
2026-03-15 • via Nuitee
J
Juan Carlos • family_with_children • mx
8
Pros:

La habitación que nos tocó tenía una tarja que no servía de nada, el colchón de la cama en muy malas condiciones y en general la habitación sucia

Cons:

En el área común de comedor sucias, el refrigerador con mal olor y alimentos ya echados a perder.
La habitación ya viejita y sucia

2026-03-11 • via Nuitee
C
Cesar • family_with_children • mx
7
Pros:

Instalación

Cons:

Acceso a piso superior

2026-03-08 • via Nuitee
L
LORENA • couple • es
3
Habitación sucia y semi en ruina
Pros:

La ubicación lo único bueno del hotel. Personal amable

Cons:

Las instalaciones están pésimas. La habitación tenía suciedad… de no haberla limpiado bien en mucho tiempo. Humedades en la pared y techo, azulejos caídos, sábanas sucias… pedimos cambio de habitación, y nos la cambiaron a partir del primer día. Quería estar un poco más limpio pero.. no repetiría en la vida. Mejor pagar 10/15 euros más por noche y estar en buenas condiciones

2026-03-07 • via Nuitee