Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Clean and well-appointed apartments (many guests)
Helpful and responsive staff (notably Bulelani)
Central location with great views
Good security and parking
Comfortable and spacious units
Cons:
Access problems from basement/parking and biometric/lift issues
Occasional cigarette smell inside units
Limited kitchen equipment (few pots/pans, cutlery)
No/poor air conditioning in some rooms; cold rooms
Inconsistent reception/staff availability; some facilities (Netflix/DStv) unavailable

Categories

Cleanliness
7
Mixed reports: many reviewers called the apartments clean and well appointed, but there are notable negative incidents (filthy unit, persistent cigarette smell) and occasional missing fresh linens.
Service
8.4
Generally praised — staff described as helpful and responsive (several shout-outs to individual staff). Some reports of reception not always available and occasional lack of staff assistance.
Location
8.6
Frequently highlighted as a strong point: central location with excellent mountain/city views and convenient parking.
Room Quality
6.8
Mixed room experience: comfortable and spacious for some, but issues reported with balcony access, cold rooms (lack of AC/blankets), missing bedding changes, and limited kitchen equipment.
Amenities
6.2
Problems noted with building access systems (biometrics, lift buttons), occasional unclean lifts, limited kitchenware, and inconsistent entertainment (no Netflix/DStv reported). Security and parking are positives.
Value for Money
7.4
Standard quality for this hotel tier (not explicitly discussed in reviews).
Food and Beverage
7.4
Standard quality for this hotel tier (not mentioned in reviews).
Overall Experience
7.4
Varied: many guests called their stay great or the property their go-to in Cape Town, while others experienced significant access, cleanliness or amenity issues that impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-30 17:10

Property Description

Luxurious Self-Catering Apartments in the Heart of Cape Town

Convenient Amenities: Enjoy a fully equipped kitchen, air-conditioning, and a rooftop sun terrace for relaxation.

Fitness and Convenience: Stay fit at the on-site fitness centre and take advantage of free Wi-Fi, conferencing facilities, and meeting rooms.

Ideal Location: Just a short walk from the Convention Centre, with popular attractions like V&A Waterfront and Table Mountain a stone's throw away.

Book now to experience the perfect blend of comfort and convenience at Icon Luxury Apartments.

Important information:

Please note that the total price of the reservation will be charged on the day of booking for 1-night stays.

Please note guests are required to show a photo ID and credit card upon check-in. The credit card holder needs to be present and the credit card must match the one used to guarantee the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.4
Based on 1081 reviews
Cleanliness: 7
Service: 8.4
Location: 8.6
Room Quality: 6.8
Amenities: 6.2
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 7.4
B
Beukes solo_traveller za
10
2026-07-04 via Nuitee
L
Lukhanyo solo_traveller za
6
It was good
Pros:

City View

Cons:

Face recognition machine didn’t work, we had to travel thru reception from parking to our apartment. One security from the parking asked for drink after escorting us to our room.

2026-07-02 via Nuitee
A
ALFRED couple za
9
Amazing
Pros:

Location,clean

Cons:

The new access procedure which needed the renewal all the time I was out

2026-06-30 via Nuitee
Z
zayed solo_traveller za
7
2026-06-30 via Nuitee
W
Windell extended_group za
8
2026-06-29 via Nuitee
B
Bulela couple za
3
I've used Icon Apartments for the past 9 years and this was a horrible experience
Pros:

My apartment was cleaned once in the whole 7 days that I stayed at the Icon Apartments and when I enquired, I was told that they only clean 4 days after arrival. Linen was not changed the whole 7 days. I had to re-use the same towels and they only changed them on day 4.

Cons:

The TV had absolutely no connection, not even SABC, I cound not even watch the news. I was told that I had to use my own DST stream details or Netflix
The service was horrible, I requested to cancel the booking and move to another accoummodation and I was met with a hostile and rude "if you do that you are not going to get your refund"

I requested to see the manager and that was also met with a silent decline.

2026-06-29 via Nuitee
M
Michelle solo_traveller za
10
Pros:

The staff are very friendly and helpful.

2026-06-28 via Nuitee
T
Tracey Benting solo_traveller za
10
Pros:

The place is modern and way better than the pics on bookings.com
Loves the balcony stunning views of the mother city

Cons:

N/a

2026-06-28 via Nuitee
A
Ameerah solo_traveller za
10
2026-06-28 via Nuitee
Z
Zulfah solo_traveller za
10
Pros:

Peaceful, safe and spacious apartment

2026-06-28 via Nuitee
J
Jade extended_group za
10
2026-06-27 via Nuitee
L
LR couple nl
7
2026-06-26 via Nuitee
D
Dirk family_with_children za
2
Felt like a school res
Cons:

Access from the parking bay to the apartment needs to be sorted out.

2026-06-26 via Nuitee
S
Stuart solo_traveller za
8
Pros:

Clean and well appointed apartment

Cons:

There were issues with the access to the apartment block from the basement parking. All other access worked well

2026-06-24 via Nuitee
K
Khosi solo_traveller gb
3
2026-06-24 via Nuitee
N
Nashitah couple za
9
2026-06-23 via Nuitee
R
Rozita solo_traveller za
10
2026-06-23 via Nuitee
C
Chisina couple zw
10
Home away from home and bery secure
Pros:

The security is top notch
The apartment was clean
The location is Good

Cons:

I could not access the balcony

2026-06-22 via Nuitee
A
Abdul Karriem solo_traveller za
9
Pros:

I am very pleased with the accommodation it was very comfortable and clean.

Cons:

All in order.

2026-06-21 via Nuitee
S
Simamkele couple za
9
2026-06-21 via Nuitee