Hotel Citadella

Hotels
8.7 (226 reviews)
Popa Lazar 12 , Bucharest , ro

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Comfort of mattresses and pillows

Categories

Cleanliness
7.79
Several reviews mentioned issues such as cleanliness leaving a lot to be desired.
Service
9.26
Reviews highlighted the friendly and helpful staff.
Location
9.3
Many reviews appreciated the hotel's great location near attractions.
Room Quality
8.25
Room quality was generally good, but some comments flagged comfort issues.
Amenities
8.28
Amenities were satisfactory, but some guests noted a lack of a full restaurant.
Value for Money
8.94
Guests felt the hotel offered good value considering its location and services.
Food and Beverage
8.79
Breakfast received positive remarks despite the absence of other dining options.
Overall Experience
8.96
Overall experience was positive, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:39

Property Description

Convenient Location
Hotel Citadella is strategically located, just 10 minutes from Bucharest's center via public transport. Situated 2 minutes from the Eastern Railway Station and 10 minutes from the National Arena stadium, our hotel offers easy access to key destinations.

Well-Equipped Rooms
Experience comfort and convenience in our diverse and well-equipped rooms. Each space is designed to provide a peaceful and relaxing atmosphere, ensuring a restful stay.

Exceptional Service
Our dedicated staff at Hotel Citadella are committed to delivering top-notch services with discretion. From check-in to check-out, every detail is handled with care to ensure a memorable experience.

Book your stay at Hotel Citadella and indulge in a perfect blend of convenience, comfort, and exceptional service.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs RON 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for 125 lei per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 226 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.94
Food and Beverage: 8.79
Overall Experience: 8.96
S
Sergio solo_traveller it
7
Servizi migliorabili ma soggiorno soddisfacente
Pros:

Il prezzo sicuramente competitivo; la posizione non centrale ma funzionale alle mie esigenze. Colazione discreta.

Cons:

Nella stanza c’era odore di fumo; cosa non gradevole per un non fumatore.

2026-05-30 via Nuitee
Y
Yuriy solo_traveller ua
6
2026-05-30 via Nuitee
L
Laurentiu couple ro
8
2026-05-29 via Nuitee
G
George solo_traveller ro
7
:(
Pros:

Nothing which worth mentioning , just suitable location for me ( but not in the city center)

Cons:

Old and used furniture, smelly room ( the fan in the bathroom was not working) and not last very noisy in the morning when the staff was yelling on the corridor about daily routine staff or using the speakers when talking on their phones

2026-05-29 via Nuitee
A
Amy solo_traveller gb
10
2026-05-29 via Nuitee
O
Oleksandr couple ua
9
2026-05-28 via Nuitee
P
Pavel couple ro
9
2026-05-27 via Nuitee
Y
Yevheniia couple ua
10
Все прошло великолепно🌟
Pros:

Приятный, дружелюбный персонал, чистый и уютный номер

Cons:

Все отлично, минусов нет

2026-05-26 via Nuitee
V
Vlad solo_traveller no
1
2026-05-25 via Nuitee
A
Angela solo_traveller ua
10
Новый отель, куда захотелось вернуться. Спасибо!
Pros:

Рядом со стадионом, чисто, есть мини бар с хорошим наполнением. Хостес супер вежливые 🩷

Cons:

-

2026-05-25 via Nuitee
O
Oleksii solo_traveller ua
10
2026-05-25 via Nuitee
V
Valentin solo_traveller ro
2
Overall experience... Very negative. Wouldn't recommend.
Pros:

I booked this property for a concert. The only pro for this stay was that it is 15 minutes away from Arena Nationala.

Cons:

I booked a 2 bedroom hotel room, but I received a 1 bedroom... The description stated that it should be a 40mp room... don't think the one I've got had even 20mp...
The AC was full of dust inside the system ... Don't think it was cleaned recently... Had to stay with the window open as it was impossible to breathe inside because of the dust.
The window was right above a terrace... In the morning (7-8AM I was woken up by the noise on that terrace)
There was just 0 space in the bathroom, barely fitted myself. The toilet was leaking, tried to clean the leakage as there was a drain on the floor, but surprise, it was clogged... After I checked out (about 9 hours after the incident), bathroom was still full of water.

2026-05-25 via Nuitee
Y
Yana family_with_children ua
6
Ок
Cons:

Ми не брали воду з міні бару , в ітозі нас заставили сплатити за три пляшки які ми не брали 🤡

2026-05-24 via Nuitee
D
Dariia solo_traveller pl
7
2026-05-24 via Nuitee
O
Oksana couple ua
9
Pros:

було чисто ,гарно пахло,на рецепції добре зустріли

Cons:

Нажаль в номері були відсутні одноразових тапочки

2026-05-24 via Nuitee
I
IURIE solo_traveller il
10
2026-05-23 via Nuitee
A
Angelica F. solo_traveller ro
8
Pros:

Personalul de la recepție foarte amabil.
Preturile de la minibar au fost decente.
Este aproape de statia de bus.
Este liniște in hotel, te poti odihni fara safii deranjat.
A fost a doua vizita la acest hotel pentru ca a fost totul in regula.

2026-05-22 via Nuitee
A
Anabela couple ro
10
2026-05-22 via Nuitee
T
TheImpartialOne couple ro
9
2026-05-18 via Nuitee
R
Radu Pîrvu solo_traveller ro
8
2026-05-15 via Nuitee