Queens Residenz

Hotels
6.8 (661 reviews)
Am Schlangengraben,16 , Berlin , DE

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly service
Affordability
Clean rooms
Functional amenities
Cons:
Dirty rooms
Unfriendly staff
Limited amenities
Safety concerns

Categories

Cleanliness
4.55
Multiple negative sentiments regarding cleanliness, including dirty rooms and bathrooms.
Service
8.55
General sentiment of friendly and helpful service, though some comments on unfriendly staff to English speakers.
Location
5.55
Location mentioned as good but unsafe at night, especially for solo female travelers.
Room Quality
6.55
Mixed reviews about room quality. Some comments on basic but functional and clean.
Amenities
5.55
Limited amenities with complaints about lack of warm water and basic conveniences.
Value for Money
8.55
High value indicated for price paid, significant positive remarks on affordability.
Food and Beverage
7.55
No specific mentions, assigned standard quality for this hotel tier.
Overall Experience
7.55
General sentiment suggests visitors found it satisfactory for the price, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:15

Property Description

Queens Residenz is your ideal stay in Berlin, offering free WiFi and convenient access to major attractions.

Convenient Location: Situated near Zoologischer Garten underground station and Kurfürstendamm.

Comfortable Accommodation: Rooms feature a desk, flat-screen TV, private bathroom, and more for a relaxing stay.

Multilingual Support: Staff fluent in German, English, and Russian, ensuring seamless assistance throughout your stay.

Book your stay at Queens Residenz now for an unforgettable Berlin experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.8
Based on 661 reviews
Cleanliness: 4.55
Service: 8.55
Location: 5.55
Room Quality: 6.55
Amenities: 5.55
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 7.55
M
Mohamed Rabii • solo_traveller • fr
1
2026-09-19 • via Nuitee
C
CBCG, Kaprova 14, Praha 11000 • solo_traveller • cz
8
2026-09-18 • via Nuitee
M
Martin • couple • de
5
Ganz ok aber sicher kein Highlight.
Pros:

Zimmer waren sehr einfach und auch relativ klein. Wir brauchten einfach nur ein Bett für die Nacht nach einem Konzert dafür war es ok.

Cons:

Im Zimmer war eine Küche aber keinerlei Zubehör um zumindest mal Kaffee kochen zu können. Es gab keinen Schrank oder Garderobe um Kleidung aufhängen zu können.

2026-09-18 • via Nuitee
A
Aleksej T • solo_traveller • lt
4
Cons:

Очень грязно в номере. Так выглядит что под кроватью не убирались с момента открытия.

2026-09-17 • via Nuitee
I
István • solo_traveller • hu
8
2026-09-17 • via Nuitee
J
Jörg • solo_traveller • de
6
2026-09-17 • via Nuitee
D
Daniel • solo_traveller • de
5
Pros:

Gute Lage für Ausflüge nach Berlin und Spandau.

Cons:

Sehr einfache, schnörkellose Zimmer. Ich habe mich nicht zu Hause gefühlt. Seife wurde nicht aufgefüllt. Einfach und pragmatisch, kein Charme, kein Komfort.

2026-09-17 • via Nuitee
V
Vanessa • family_with_children • de
1
Nie wieder !!!
Cons:

Man kommt hinein und denkt man sei in einer Raucherknripe, so stark stinkt es dort.


Es war zudem unsauber , Haare wurden unteranderem auf den Betten gefunden . Später bekam mein Kind auch Ausschlag und juckende Haut !

Nie wieder !!!!

2026-09-16 • via Nuitee
J
Jörg • couple • de
7
2026-09-16 • via Nuitee
F
Fehrman • couple • nl
2
Waardeloos
Pros:

Dat we konden slapen

Cons:

Dat het hotel midden op een industrieterrein staat en het niet echt geschikt is voor vakantievierders. Er waren naar mijn idee hoofdzakelijk arbeidsmigranten die daar verblijven. Kamers zijn klein, als je binnenkomt val je bijna op bed, geen kledingkast, niet eens een balkon. Het leek wel een B&B

2026-09-15 • via Nuitee
F
Fabien • extended_group • de
10
2026-09-15 • via Nuitee
H
Holger • family_with_children • de
7
2026-09-15 • via Nuitee
C
Carola • extended_group • de
7
2026-09-14 • via Nuitee
M
Maximilian • solo_traveller • de
6
2026-09-14 • via Nuitee
J
Josef • solo_traveller • de
8
2026-09-13 • via Nuitee
J
Jun • extended_group • cn
2
not a good choice.
Pros:

The room is clean, not bad

Cons:

There was absolutely zero Wi-Fi signal in the entire guest room area. When we reported this, the front desk receptionist had a very rude attitude and just kept insisting that the internet worked perfectly fine right where he was sitting. We explicitly asked him to come upstairs and check the dead zone for himself, but he flat-out refused to even move from his chair.

2026-09-13 • via Nuitee
H
Heldenaar • solo_traveller • nl
7
Pros:

Lokatie dichtbij station

Cons:

Jammer dat er 1 stoel met tafeltje op 2 persoonskamer is, is al een kalen kamer, zo ben je genoodzaakt op bed te leven in je kamer.

2026-09-13 • via Nuitee
W
WB-Turnierservice • solo_traveller • de
7
2026-09-13 • via Nuitee
A
anna • solo_traveller • de
7
2026-09-13 • via Nuitee
D
Dusan • couple • rs
10
2026-09-10 • via Nuitee