Arcángel Puebla

Hotels
8.8 (70 reviews)
Av. Diagonal Defensores del Rep., 276 Barrio de Santa Anita , Puebla , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good food
Cons:
Limited gym access
Internet issues
High prices for amenities

Categories

Cleanliness
8.63
The hotel was noted to be very clean and well-maintained.
Service
9.6
Staff were described as very friendly and attentive, with some complaints about rudeness.
Location
8.14
Some reviews mentioned location issues, particularly safety concerns for tourists.
Room Quality
9.09
Rooms were generally described as comfortable, though some felt they were small.
Amenities
8.12
Internet issues and gym access were mentioned, impacting perceived quality.
Value for Money
8.58
Comments implied the pricing could be high for what was offered.
Food and Beverage
8.63
Food quality was generally appreciated despite some issues with meal transparency.
Overall Experience
9.6
Overall, most guests had positive experiences, indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:41

Property Description

Convenient Location near Zona Histórica de Los Fuertes
Located just 2 miles from the historic Zona Histórica de Los Fuertes, Hotel Arcángel Puebla offers a prime location for exploring the cultural landmarks of Puebla.

Comfortable Rooms with Modern Amenities
Each guest room at Arcángel Puebla is designed for comfort with individual climate control and a flat-screen TV. Stay connected with free Wi-Fi and enjoy peace of mind with an in-room safe.

Business Facilities and Free Parking
Whether you're traveling for business or leisure, take advantage of the on-site business center and conference room. Plus, with free parking available, your stay at Puebla Hotel Arcángel is made even more convenient.

Book your stay at Arcangel Hotel Puebla now for a memorable experience in Puebla!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Applicable per room, per night.

Enjoy one complimentary breakfast per day during your stay, for more information contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 70 reviews
Cleanliness: 8.63
Service: 9.6
Location: 8.14
Room Quality: 9.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.6
G
Gustavo • couple • mx
2
I WILL NEVER COME BACK. NO WAY!! IT WAS A MISTAKE.
Pros:

Sorry. Didn’t like nothing at all.

Cons:

Ultra small room. Cheap administration. Not the rigth people on the staff (not dressed correctly…. Scary). Forget about the included breakfast. Not good niegborhood. Cloged shower. Ultra small desk. THERE ARE MANY OTHER OPTIONS FOR SIMILAR PRICES.

2026-04-03 • via Nuitee
B
Bianca • extended_group • pe
7
2026-03-23 • via Nuitee
D
Diana • couple • ca
10
2026-03-22 • via Nuitee
D
Daniel • couple • mx
10
2026-03-19 • via Nuitee
U
Uribe Salazar • couple • mx
10
Satisfactoria.
2026-03-15 • via Nuitee
J
Juan • extended_group • mx
10
2026-01-19 • via Nuitee
M
MOISES ABRAHAM • couple • mx
8
Cons:

Al hacer check out , no me dieron la factura correspondiente, pues dicen que hay que pedirla con quien realice la reservación

2026-01-19 • via Nuitee
M
Michelle • family_with_children • mx
6
2026-01-17 • via Nuitee
U
Umana • family_with_children • cr
10
Pros:

La cama es muy cómoda, las instalaciones son acogedora.

Cons:

La habitación es un poco pequeña.

2026-01-14 • via Nuitee
P
Patricia • family_with_children • br
7
Bom custo benefício
Pros:

Hotel é charmoso e tem decoração interessante. Corredores largos. Banheiro médio

Cons:

Quarto e pequeno. Café da manhã muito pobre, falta variedade e qualidade

2026-01-12 • via Nuitee
M
Moran • couple • mx
10
Pros:

Todo fabuloso

2026-01-06 • via Nuitee
H
Hilda • couple • mx
9
2025-12-30 • via Nuitee
V
Virginia • couple • mx
9
Agradable
Pros:

El estilo del hotel , la atención de los empleados y el poder cambiar el desayuno incluido por el bufet

Cons:

Dar variedad al bufet. Q los q atienden en el restaurante estén pendientes de lo q los comensales necesitan y q eviten el uso del celular, eso los distrae . Tener rampas para la accesibilidad de las personas de la tercera edad. Utilizar despachadores fijos para el jabón y fomentar el reciclado de toallas

2025-12-30 • via Nuitee
G
Gerardo Condado Maldonado • family_with_children • mx
10
Pros:

La cama muy cómoda y la comida del restaurante

2025-12-25 • via Nuitee
J
Jan • solo_traveller • de
8
Pros:

Frühstuck war gut und ausreichend
Die Lage in einem Gewerbegebiet und an einer starke befahrenenen Straße nicht optimal, aber nicht weit vom Busbahnhof und der Altstadt entfernt.

Cons:

Das Zimmer war ok, hat aber nahezu kein Tageslicht

2025-12-15 • via Nuitee
R
Raul • couple • mx
8
Bueno para una noche
Pros:

Agradable, limpio,

Cons:

Ubicación, la habitación para 3 incomoda, baño incomodo.
TV, nunca pude poner algo para entretener pedía suscripción, etc

2025-12-15 • via Nuitee
C
Cristina • family_with_children • mx
8
Pros:

Las instalaciones, la decoración, limpieza y personal amable!

Cons:

La variedad en el desayuno es limitada! La televisión no estaba actualizada!

2025-12-14 • via Nuitee
C
Cancino Jiménez • extended_group • mx
9
Pros:

Buen alojamiento, muy comodo y acogedor. Los servicios ofrecidos son buenos.

Cons:

No funcionaba el gym

2025-12-08 • via Nuitee
A
Arturo Jr. • family_with_children • mx
9
Mi primer visita a Puebla
Pros:

Las habitaciones 303 y 305 se me hicieron muy acogedoras, no tenía ruidos que molestan y se agradece mucho la privacidad.
La comida buffet estuvo muy rica y muy amable el personal que nos hizo sentir consentidos.
Muchas gracias por recibirnos.

Cons:

Muy amables en general las atenciones.
Lo que no me gustó fue no poder pasar más días hospedado pero espero regresar pronto.

2025-11-18 • via Nuitee
L
Lilu • family_with_children • za
8
2025-11-17 • via Nuitee