Marquis Suffolk

Hotels
8.9 (138 reviews)
Upper Street Layham , Ipswich , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful grounds
Delicious food
Cons:
Breakfast service delay
High price perception for some services

Categories

Cleanliness
8.73
Very clean hotel and well-maintained overall.
Service
9.2
Very friendly staff, quick to respond to needs.
Location
9.24
Beautiful property with a stunning view and great location in Suffolk.
Room Quality
8.69
Stunning room overlooking the countryside, well-decorated.
Amenities
8.72
Great spa facilities, although minor suggestions for improvement.
Value for Money
8.68
Some felt it was a tad high for the area; generally fair for the quality.
Food and Beverage
8.73
Delicious food, wide choice at breakfast, overall excellent.
Overall Experience
9.2
Stunning location, lovely atmosphere and a wonderful stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:33

Property Description

Stunning Riverside Views

Luxurious Accommodations
Indulge in spacious en suite rooms and suites equipped with modern amenities such as a Nespresso coffee machine, plush bathrobes, and complimentary toiletries. Stay connected with free WiFi and unwind in front of the flat-screen TV with satellite channels.

Gourmet Dining Experience
Experience culinary delights at our restaurant offering international cuisine and an extensive selection of wines. Enjoy the charming ambiance with fireplaces, cosy bar, and outdoor patios overlooking the picturesque surroundings.

Escape to The Marquis in Layham for a memorable stay filled with relaxation and sophistication.

Important information:

All guests are required to provide photo identification and the card used for making the booking upon check-in.

Check-out time is up until 11:00. If you depart after this time late check-out fees would apply starting from GBP 35.

Guests will be required to provide a GBP 25 pre authorization upon Check In.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £50 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for £80 per person per night when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 138 reviews
Cleanliness: 8.73
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.2
P
Peter couple gb
7
Lovely hotel, beautiful rooms, gorgeous spa, tasty food. But the staff need to be trained to be more attentive to gues
Pros:

Lovely location, rooms are beautifully decorated, very clean. Food is excellent. Good wine list. Spa is excellent.

Cons:

Water pressure is low in the rooms. Shower isnt strong at all. You have to pay extra to use the pool and sauna. If you are a guest and you are paying for the spa as well, this comes across as really cheap. Just add it to the room price and allocate us a time slot. Really disappointing. The restaurant staff outside aren’t attentive at all. Example; i asked if they have any beers on draft, the response was “let me check”. She never came back. I asked again 15mins later. She forgot. It’s easier to get a beer in Saudi Arabia than on your sun drenched terrace. Last point is the check out. Loads of people waiting. One poor lady trying to answer the phone. Two women walked past to the office. One asked if we were ok. We said we were waiting to check out. She then just walked away. I am assuming that was the manager….

2026-06-30 via Nuitee
S
Sheila solo_traveller gb
9
2026-06-14 via Nuitee
S
sean solo_traveller gb
9
2026-05-27 via Nuitee
W
Wilson family_with_children au
10
Fantastic and peaceful
Pros:

Really peaceful, great menu for food

Cons:

In Suite 10 didn’t feel so private as on terrace

2026-05-26 via Nuitee
T
Tom solo_traveller gb
1
Very disappointing
Cons:

It is not clear from the booking information that you cannot access the pool (indoor or outdoor) during the day as this is reserved for non-hotel guests that have bought spa packages.

There is also no where else outside to sit and relax outside of the spa.

2026-05-25 via Nuitee
T
Tonia Smith extended_group gb
10
Everything about Marquis Suffolk oozes top quality.....Perfection
Pros:

Everything was just perfect -Rooms were wonderful. Exceptional finesse and highly recommended for the most wonderful stay! The breakfast was beautifully cooked and well presented. Amazing grounds. Lovely staff

Cons:

Nothing to complain about.

2026-05-24 via Nuitee
J
Janet couple gb
10
A relaxing stay. Beautiful surroundings and food exceptionally delicious
Pros:

Refurbished to a very high standard

Cons:

Having to pay for use of pool

2026-05-17 via Nuitee
E
Edward couple gb
10
Pros:

The breakfast was Good, the dinner was very good.

Cons:

With good breakfast and evening meal a choice of light bar snacks would have been nice.

2026-05-10 via Nuitee
L
Louise-LDG Real Estate solo_traveller gb
10
2026-05-06 via Nuitee
K
Kevin couple gb
10
Very nice country hotel
Pros:

Great location, friendly and professional staff, everything was well maintained and comfortable.

Cons:

Nothing

2026-04-16 via Nuitee
F
Farzana family_with_children gb
10
Highly recommend for a relaxing stay
Pros:

Beautiful location surrounded with countryside. The room and bathroom were so big and comfortable and staff were very friendly.

Cons:

The pool is for adults only, which was a shame for us as we had our eight year old daughter.

2026-04-07 via Nuitee
T
Tegan couple gb
10
2026-04-04 via Nuitee
M
Megan couple gb
8
2026-04-02 via Nuitee
L
Lily couple gb
8
2026-03-23 via Nuitee
H
Hannah couple gb
10
Pros:

Absolutely incredible stay. The spa is stunning and so relaxing. The whole hotel is absolutely immaculate and staff are lovely. We had dinner and breakfast, both were amazing. Couldn’t recommend enough, we can’t wait to come back!

2026-03-18 via Nuitee
J
John couple gb
10
2026-03-08 via Nuitee
R
rianna couple gb
10
2026-03-01 via Nuitee
V
Valerie couple gb
6
Room and surroundings fab, some food not so good.
Pros:

Very aesthetically pleasing and beautiful and clean.
Room was a good size with great bathroom

Cons:

Problems with uncooked food, service not great.
Staff member serving After dinner Drinks In the bar had no experience and we had to tell him what glass to use and how to make the cocktails!! He had no idea what he was doing!! Also came and stood near our table telling us all about his wife's illnesses! not a nice way to finish our evening!!

2026-02-23 via Nuitee
K
Kim couple gb
9
2026-02-14 via Nuitee
R
Rachel family_with_children gb
9
I would recommend staying here.. quality service and a quality hotel
Pros:

A fabulous, and beautiful hotel. I didn't get to try the spa but it looked great. The staff were professional and friendly and the food was excellent. The Suffolk setting was stunnging and the Italian style garden was totally brilliant.

Cons:

The only tiny niggle is that my sister and I foudn the matress of the bed a little too firm, but I expect that for some that is how their preference rolls.

2026-01-23 via Nuitee