Marquis Suffolk

Hotels
8.9 (148 reviews)
Upper Street Layham , Ipswich , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful grounds
Delicious food
Cons:
Breakfast service delay
High price perception for some services

Categories

Cleanliness
8.73
Very clean hotel and well-maintained overall.
Service
9.2
Very friendly staff, quick to respond to needs.
Location
9.24
Beautiful property with a stunning view and great location in Suffolk.
Room Quality
8.69
Stunning room overlooking the countryside, well-decorated.
Amenities
8.72
Great spa facilities, although minor suggestions for improvement.
Value for Money
8.68
Some felt it was a tad high for the area; generally fair for the quality.
Food and Beverage
8.73
Delicious food, wide choice at breakfast, overall excellent.
Overall Experience
9.2
Stunning location, lovely atmosphere and a wonderful stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:33

Property Description

Stunning Riverside Views

Luxurious Accommodations
Indulge in spacious en suite rooms and suites equipped with modern amenities such as a Nespresso coffee machine, plush bathrobes, and complimentary toiletries. Stay connected with free WiFi and unwind in front of the flat-screen TV with satellite channels.

Gourmet Dining Experience
Experience culinary delights at our restaurant offering international cuisine and an extensive selection of wines. Enjoy the charming ambiance with fireplaces, cosy bar, and outdoor patios overlooking the picturesque surroundings.

Escape to The Marquis in Layham for a memorable stay filled with relaxation and sophistication.

Important information:

All guests are required to provide photo identification and the card used for making the booking upon check-in.

Check-out time is up until 11:00. If you depart after this time late check-out fees would apply starting from GBP 35.

Guests will be required to provide a GBP 25 pre authorization upon Check In.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 148 reviews
Cleanliness: 8.73
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.2
C
Christine couple gb
9
Wonderful experience
Pros:

Beautiful and tasteful restoration

Cons:

Nothing

2026-08-17 via Nuitee
E
Ed couple gb
10
The best spa and restaurant in East Anglia - by a country mile!
Pros:

Insanely good, the design, the furniture the architecture it is all sublime.

Cons:

I would just be nit picking!

2026-08-17 via Nuitee
S
Sarah couple gb
8
Beautiful hotel and grounds, just a shame the restaurant and bar service was so slow
Pros:

Beautiful location, beautiful views, grounds and lovely decor inside and out, in all areas. Lovely appointed rooms. Reception staff excellent, very professional and helpful, nothing was too much trouble

Cons:

The bar and restaurant staff were very slow! We ordered drinks on the terrace and it took 35 mins to receive them and they weren’t complicated, 2 beers 1 wine and tonic water! The same was the same for the evening restaurant experience, slow service for both drinks and food.

2026-08-07 via Nuitee
S
Scarlett couple gb
9
2026-07-19 via Nuitee
B
Ben couple gb
10
2026-07-12 via Nuitee
M
Maggie solo_traveller gb
10
Pros:

Great location, lovely room with outdoor seating. Fab gardens.We also hired the private dining room for dinner with 10 friends and everything was excellent

Cons:

Spa was restricted to 4.30-6.30 which didn't work for us, also £35pp.

2026-07-12 via Nuitee
M
Mark couple gb
5
A lovely property but service didn't quite measure up to expectations
Pros:

The Marquis has beautiful modern facilities. Our room was spacious and comfortable. Breakfast and lunch were both of a high standard. John behind the bar was friendly and helpful.

Cons:

Check in after 4pm and out by 11am is quite restrictive. Staff service was erratic - our waiter at breakfast was having a bad day and confused most of our order. Reception staff were brusque at best. On such a hot day it was very disappointing that we had no use of the pool facilities - apparently these are only for those who book treatments, which is unusual - given no one was using the pool this was frustrating. For what we paid (nearly £300) it also felt a bit much that breakfast was additional.

2026-07-12 via Nuitee
G
Geoffrey couple gb
10
Excellent comfortable hotel and restaurant with excellent menu choices and top quality presentation
Pros:

Breakfast choice was excellent
Staff were courteous and efficient
Room was comfortable quiet and well chilled on arrival

Cons:

Stairs and access through many doorways to get to bar and restaurant although the modified building was a mixture of heritage and tastefully created complementary modifications

2026-07-10 via Nuitee
N
Nick couple gb
7
Nice location, friendly staff. Thought it was a bit overpriced though
Pros:

Nice location with air conditioned rooms

Cons:

Thought the menu choices were a bit limited
Dripping water on dining table due to AC
Room was expensive with cost of breakfast excluded.

2026-07-06 via Nuitee
P
Peter couple gb
7
Lovely hotel, beautiful rooms, gorgeous spa, tasty food. But the staff need to be trained to be more attentive to gues
Pros:

Lovely location, rooms are beautifully decorated, very clean. Food is excellent. Good wine list. Spa is excellent.

Cons:

Water pressure is low in the rooms. Shower isnt strong at all. You have to pay extra to use the pool and sauna. If you are a guest and you are paying for the spa as well, this comes across as really cheap. Just add it to the room price and allocate us a time slot. Really disappointing. The restaurant staff outside aren’t attentive at all. Example; i asked if they have any beers on draft, the response was “let me check”. She never came back. I asked again 15mins later. She forgot. It’s easier to get a beer in Saudi Arabia than on your sun drenched terrace. Last point is the check out. Loads of people waiting. One poor lady trying to answer the phone. Two women walked past to the office. One asked if we were ok. We said we were waiting to check out. She then just walked away. I am assuming that was the manager….

2026-06-30 via Nuitee
S
Sheila solo_traveller gb
9
2026-06-14 via Nuitee
S
sean solo_traveller gb
9
2026-05-27 via Nuitee
W
Wilson family_with_children au
10
Fantastic and peaceful
Pros:

Really peaceful, great menu for food

Cons:

In Suite 10 didn’t feel so private as on terrace

2026-05-26 via Nuitee
T
Tom solo_traveller gb
1
Very disappointing
Cons:

It is not clear from the booking information that you cannot access the pool (indoor or outdoor) during the day as this is reserved for non-hotel guests that have bought spa packages.

There is also no where else outside to sit and relax outside of the spa.

2026-05-25 via Nuitee
T
Tonia Smith extended_group gb
10
Everything about Marquis Suffolk oozes top quality.....Perfection
Pros:

Everything was just perfect -Rooms were wonderful. Exceptional finesse and highly recommended for the most wonderful stay! The breakfast was beautifully cooked and well presented. Amazing grounds. Lovely staff

Cons:

Nothing to complain about.

2026-05-24 via Nuitee
J
Janet couple gb
10
A relaxing stay. Beautiful surroundings and food exceptionally delicious
Pros:

Refurbished to a very high standard

Cons:

Having to pay for use of pool

2026-05-17 via Nuitee
E
Edward couple gb
10
Pros:

The breakfast was Good, the dinner was very good.

Cons:

With good breakfast and evening meal a choice of light bar snacks would have been nice.

2026-05-10 via Nuitee
L
Louise-LDG Real Estate solo_traveller gb
10
2026-05-06 via Nuitee
K
Kevin couple gb
10
Very nice country hotel
Pros:

Great location, friendly and professional staff, everything was well maintained and comfortable.

Cons:

Nothing

2026-04-16 via Nuitee
F
Farzana family_with_children gb
10
Highly recommend for a relaxing stay
Pros:

Beautiful location surrounded with countryside. The room and bathroom were so big and comfortable and staff were very friendly.

Cons:

The pool is for adults only, which was a shame for us as we had our eight year old daughter.

2026-04-07 via Nuitee