Hotel Alexander

Hotels
8.4 (3762 reviews)
Garbarska 18 , Kraków , pl

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Variety in breakfast
Cons:
Small rooms
Cleaning issues
Poor breakfast quality

Categories

Cleanliness
8.29
Cleanliness was reported as acceptable, but issues regarding floor cleaning were noted.
Service
9.06
Staff was mentioned positively for being friendly and attentive, but issues with problem resolution were highlighted.
Location
9.3
Great location close to city center and attractions, highly praised in multiple reviews.
Room Quality
7.75
Rooms were generally comfortable, but some guests found them small with limited sound isolation.
Amenities
8.48
Amenities like a water dispenser and excellent breakfast were highlighted positively.
Value for Money
8.24
Perceived as a decent value but rated lower against expectations of a 3-star hotel.
Food and Beverage
7.79
Breakfast received mixed feedback, with some praising variety and others criticizing quality.
Overall Experience
8.26
General experience was good, though some aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:45

Property Description

Classical Rooms with Modern Amenities
Hotel Alexander, just 550 meters from Kraków’s Old Town, offers Business, Standard, and Premium rooms with classical décor and wooden furniture. Each room features heating, air-conditioning, work desk, free internet, satellite TV, minibar, and more.

Family-Friendly Environment
Children are welcomed at Hotel Alexander with a dedicated game room. Parents can relax while kids have a blast in a safe and entertaining space.

Prime Location for Exploring
Situated near iconic landmarks like St Mary’s Basilica and Wawel Castle, and with the Main Market just 500 meters away, Hotel Alexander is the perfect base for exploring Kraków's rich history and culture. Book now for an unforgettable stay!

Important information:

Payment by cash or credit card only. The hotel does not accept travelers checks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs PLN 6 per hour.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3762 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9.3
Room Quality: 7.75
Amenities: 8.48
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.26
M
Małgorzata family_with_children pl
9
Pros:

Lokalizacja

2026-05-30 via Nuitee
A
Antonio solo_traveller it
10
2026-05-30 via Nuitee
O
Olga solo_traveller lv
10
2026-05-30 via Nuitee
K
Kevin extended_group gb
8
Excellent stopover
Pros:

Very comfortable beds and excellent breakfast choices

Cons:

Wibbly wobbly shower head, although temperature and water was excellent.

2026-05-29 via Nuitee
U
Ulrike solo_traveller at
9
beste Lage
Pros:

Beste Lage, alles zu Fuß gut erreichbar bequeme Betten.

Cons:

Leider keine gemütlicher Aufenthaltsraum.

2026-05-27 via Nuitee
M
María couple es
8
2026-05-26 via Nuitee
M
Miquel couple es
8
Pros:

Desayuno y habitación

2026-05-26 via Nuitee
O
Olga extended_group de
9
die erwartungen wurden mehrfach übertroffen! es lohnt sich KRAKAU zu besuchen
Pros:

das zimmer war schön, sauber. bad - kein aber fein, sauber!
täglich wurde sauber gemacht und die betten neu bezogen.
wir waren einige Gehminuten vom glowny rynok.
auf dem weg geht man über schöne kleine parks und kleinere marktplätze

2026-05-25 via Nuitee
M
Maryna extended_group ua
10
2026-05-25 via Nuitee
B
Babiarz extended_group pl
8
2026-05-25 via Nuitee
A
Alexandra solo_traveller at
8
Pros:

Zimmer mit 2 Einzelbetten.
Großzügiges Frühstücksbuffet.
Lage.

2026-05-22 via Nuitee
M
Mindaugas couple lt
9
Viešnagė atitiko lūkesčius
Pros:

Viešbutis, kambariai tvarkingi, švarūs. Patogi lokacijos vieta mieste.

2026-05-21 via Nuitee
R
Renata solo_traveller pl
9
Pros:

Wygodne łóżko. Pyszne śniadania.

Cons:

Pokój z małym oknem wychodzącym na stary mur z napisem parking. Mała szafa.

2026-05-18 via Nuitee
G
giuseppedinielli solo_traveller it
8
2026-05-18 via Nuitee
P
Paula solo_traveller fi
8
Pros:

Mukava hotelli. Sijainti hyvä vanhan kaupungin vieressä. Myös rautatieasemalle pääsee näppärästi kävelemällä. Aamupala Ok.

2026-05-18 via Nuitee
M
Małgorzata extended_group pl
10
Pros:

wszystko było ok

Cons:

nie dotyczy

2026-05-17 via Nuitee
E
Elisabetta solo_traveller it
9
2026-05-17 via Nuitee
B
Bart family_with_children be
8
2026-05-16 via Nuitee
P
Pawel couple gb
9
2026-05-14 via Nuitee
G
Goszka solo_traveller pl
10
2026-05-14 via Nuitee