Hotel Alexander

Hotels
8.4 (3797 reviews)
Garbarska 18 , Kraków , pl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Variety in breakfast
Cons:
Small rooms
Cleaning issues
Poor breakfast quality

Categories

Cleanliness
8.29
Cleanliness was reported as acceptable, but issues regarding floor cleaning were noted.
Service
9.06
Staff was mentioned positively for being friendly and attentive, but issues with problem resolution were highlighted.
Location
9.3
Great location close to city center and attractions, highly praised in multiple reviews.
Room Quality
7.75
Rooms were generally comfortable, but some guests found them small with limited sound isolation.
Amenities
8.48
Amenities like a water dispenser and excellent breakfast were highlighted positively.
Value for Money
8.24
Perceived as a decent value but rated lower against expectations of a 3-star hotel.
Food and Beverage
7.79
Breakfast received mixed feedback, with some praising variety and others criticizing quality.
Overall Experience
8.26
General experience was good, though some aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:45

Property Description

Classical Rooms with Modern Amenities
Hotel Alexander, just 550 meters from Kraków’s Old Town, offers Business, Standard, and Premium rooms with classical décor and wooden furniture. Each room features heating, air-conditioning, work desk, free internet, satellite TV, minibar, and more.

Family-Friendly Environment
Children are welcomed at Hotel Alexander with a dedicated game room. Parents can relax while kids have a blast in a safe and entertaining space.

Prime Location for Exploring
Situated near iconic landmarks like St Mary’s Basilica and Wawel Castle, and with the Main Market just 500 meters away, Hotel Alexander is the perfect base for exploring Kraków's rich history and culture. Book now for an unforgettable stay!

Important information:

Payment by cash or credit card only. The hotel does not accept travelers checks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs PLN 6 per hour.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3797 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9.3
Room Quality: 7.75
Amenities: 8.48
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.26
O
Olena • family_with_children • fi
10
2026-06-27 • via Nuitee
F
Fruzsina • family_with_children • hu
9
2026-06-27 • via Nuitee
D
david • couple • gb
8
2026-06-25 • via Nuitee
B
Božidar • solo_traveller • si
8
2026-06-24 • via Nuitee
A
Arantza • couple • es
8
Pros:

El desayuno está muy bien y el hotel se encuentra bien ubicado, a un cuarto de hora andando del centro histórico

2026-06-23 • via Nuitee
Z
Zbigniew • solo_traveller • it
9
Pros:

Tutto

2026-06-22 • via Nuitee
R
RAFAŁ • solo_traveller • pl
10
2026-06-21 • via Nuitee
J
Joy • solo_traveller • gb
10
Poland
Pros:

Location. Quietness

Cons:

Would have liked a larger communal meeting area

2026-06-21 • via Nuitee
F
FRANCESCO • solo_traveller • it
7
Pros:

Il posto

Cons:

Niente

2026-06-20 • via Nuitee
K
Kasia • family_with_children • pl
10
Pros:

Super hotel polecam ,blisko sukiennic dobre snidania

2026-06-20 • via Nuitee
G
Guy Michel Antoine • solo_traveller • lu
10
2026-06-20 • via Nuitee
M
Mambella • extended_group • it
10
Pros:

La camera comoda e spaziosa, il bagno idem.Colazione strepitosa, soddisfa tutte le richieste. La posizione è eccezionale, a piedi si ha la possibilità in poco tempo di visitare tutti i luoghi di maggior rilievo. Consigliatissimo!

Cons:

Nulla.

2026-06-20 • via Nuitee
I
Iona • solo_traveller • gb
9
Good Location
Pros:

Very close to the town square and station...could walk.there several.times a day

Cons:

Rooms are a bit small and no cupboard to hang and keep.any clothes.. But jot a major problem

2026-06-18 • via Nuitee
W
Weronika • extended_group • pl
8
Chętnie wróciłabym jeszcze raz
Pros:

Super lokalizacja, wszędzie blisko, spokojnie
Dobre śniadania
Czysto
Klimatyzacja

Cons:

Zapach unoszący się w łazience i pokoju, najprawdopodobniej problem z wentylacją lub rurami kanalizacyjnymi

2026-06-18 • via Nuitee
F
FRANCESCA • solo_traveller • it
10
Ottima esperienza
Pros:

Pulizia, posizione, comodità, staff

2026-06-18 • via Nuitee
O
Olena • couple • ua
8
Pros:

Чудове розташування , привітний персонал, гарні різноманітні сніданки

Cons:

Повна відсутність шумоізоляції. Двері в номери закриваються з таким гуркотом наче вибухи. Нам не пощастило з сусідами , вони були надмірно галасливими , було таке відчуття що розмовляють вони у нас в номері

2026-06-17 • via Nuitee
S
sergik091977 • couple • ua
10
Pros:

Номер був дуже гарний, Сніданок перевершив очіккування!

2026-06-17 • via Nuitee
L
Lee • couple • gb
8
Pros:

The location was excellent, only a few minutes walk to the main square

Cons:

Only issue was their was no bar at the property

2026-06-17 • via Nuitee
A
Alla • solo_traveller • ua
9
Pros:

Все було чудово , особливо сніданки ,різноманітні,
на любий смак.

Cons:

Покоївка після прибирання залишила відчинені двері, а взагалі все супер

2026-06-15 • via Nuitee
K
KZ • solo_traveller • pl
8
2026-06-15 • via Nuitee