Hotel Excelsior

Hotels
6.8 (2565 reviews)
4 rue de Lancry , Paris , fr

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location for tourists
Friendly and helpful staff
Cons:
Cleanliness issues
Small and noisy rooms

Categories

Cleanliness
5.69
Multiple reviews mentioned cleanliness concerns, particularly around mold and old facilities.
Service
8.16
Positive mentions about friendly staff and helpfulness offset some negative experiences.
Location
8.7
Repeated praises for the hotel's excellent location for tourism.
Room Quality
6.15
Reviews noted small and outdated rooms, along with complaints about noise.
Amenities
6.68
Some amenities like breakfast and TV usage were mentioned as inadequate.
Value for Money
6.64
Overall perception of price reflecting the quality, with some reviews indicating the price was acceptable given location.
Food and Beverage
5.69
Noted concerns about breakfast quality and choices.
Overall Experience
6.66
A mixed experience overall due to various positive aspects but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:23

Property Description

Luxurious Accommodation
Hotel Excelsior, nestled in central Paris, offers elegant rooms equipped with modern amenities such as a private bathroom, TV, and complimentary Wi-Fi.

Delicious Dining Options
Start your day with a delightful continental breakfast served in the charming dining room. For other dining preferences, explore the plethora of restaurants just a short stroll away.

Convenient Location
Benefit from a 24-hour reception and easy access to explore Paris with the République Metro station nearby. Immerse yourself in the beauty of Paris starting from Hotel Excelsior.

Important information:

Please note that extra beds are only available in the Superior Triple Room with Extra Bed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 2565 reviews
Cleanliness: 5.69
Service: 8.16
Location: 8.7
Room Quality: 6.15
Amenities: 6.68
Value for Money: 6.64
Food and Beverage: 5.69
Overall Experience: 6.66
B
Boris Luis solo_traveller es
7
Muy bien ubicado pero le falta mantenimiento
Pros:

La ubicación

Cons:

Necesita mantenimiento, en mi habitación solamente funcionaba un enchufe de los 4 que había

2026-06-04 via Nuitee
E
EMMANUEL solo_traveller fr
1
2026-06-04 via Nuitee
M
Monja solo_traveller it
5
Pros:

La posizione

Cons:

Eravamo al sesto piano ,4 adulti in una camera minuscola,,senza aria ,un caldo da morire, l'unica cosa che ci hanno dato a disposizione è un ventilatore..l'unica cosa positiva che pulivano le camere tutti i giorni. Una presa soltanto e per scendere dal letto dovevi spostare gli altri letti oppure dovevi scavalcare. Non potevi aprire le ante dell'armadio perché sbattevano contro il muro .
Un disastro

2026-06-04 via Nuitee
C
Carine solo_traveller fr
3
Vite partie le matin, trop cher !
Cons:

Vue sur une cour délabrée et sombre! Pas de ventilation de la chambre possible au vue de sa figuration. Pas de détecteur de fumée dans la chambre, une seule prise électrique, télévision accrochée devant le radiateur à 10 cm, pommeau de douche sale… Équipement vieillissant.

2026-06-02 via Nuitee
M
Maka couple it
6
Cons:

Pls clean the rooms 🙏🏽

2026-06-01 via Nuitee
N
Nicolas solo_traveller fr
10
2026-06-01 via Nuitee
N
Napres solo_traveller pl
8
2026-05-31 via Nuitee
S
Stéphanie solo_traveller fr
10
2026-05-31 via Nuitee
A
Amir couple eg
3
Good location, everything else is very bad
Pros:

Only the Location

Cons:

You can’t even call it an hotel. The rooms are very very small, no facilities. And the staff is so unfriendly, no they are so rude. I will never ever recommend it to anyone.

2026-05-31 via Nuitee
E
Emin Tunç family_with_children tr
2
Pros:

Merkezi konumda

Cons:

Kirli, asansör bir çalışıyor bir çalışmıyor. Çok tozlu idi ve Paris’i full allerji ile geçirdik bu yüzden.. birde booking üzerinden şehir vergisi ödememize rağmen tekrar aldılar. Odalar çok küçüktü. Klima yoktu odalarda

2026-05-31 via Nuitee
G
Gianluca extended_group it
2
2026-05-29 via Nuitee
M
Miguel couple fr
7
2026-05-29 via Nuitee
D
dumas couple fr
1
Nul ..horrible nuit avec un petit ventilateur très bruyant
Pros:

Rien

Cons:

Chambre trop petite mal éclairée..petit lit pour 2 collé le long du mur..salle de bains. Horrible
Le personnel n arrive pas a comprendre nos demandes..car ne parle pas le français
Et le prix exorbitant..NUL ..a fuire

2026-05-29 via Nuitee
M
Mickaël couple fr
8
2026-05-28 via Nuitee
solo_traveller fr
3
Trop de doutes sur la propreté des taies et des draps
Pros:

L’emplacement

Cons:

Draps tachés

2026-05-27 via Nuitee
L
Larry solo_traveller us
3
It was OK.
Pros:

It was not included in the price of the room. I thought a Continental Breakfast would be included in the price. Also, I believe a bottle of fresh water should be included in the price of the room.

Cons:

The hotel is very old. Specifically, the shower stall is too narrow/tight. One must squeeze their body between the tight space between the doors. And the shower didn't drain well. There was standing water at the end of a shower.

2026-05-26 via Nuitee
R
Roberta solo_traveller it
6
Pros:

Parigi

Cons:

L'hotel

2026-05-26 via Nuitee
R
Roberta solo_traveller it
5
Non adeguata al prezzo
Pros:

Posizione e gentilezza staff

Cons:

Struttura vetusta e poca pulizia

2026-05-25 via Nuitee
S
Silvia solo_traveller it
8
Ottima scelta
Pros:

Camere puliti e bagni altrettanto puliti! Staff sempre presente e molto gentile. Posizione strategica vicinissimo a Republic dove ci sono molte linee di metro e bu.

Cons:

Struttura un po' datata ma in linea con Parigi.

2026-05-25 via Nuitee
J
João solo_traveller pt
2
very below average even for a 2 star hotel
Cons:

shower drain very dirty, pillows very thick my neck didn't really appreciate it.

2026-05-25 via Nuitee