Ambiance Suites

Hotels
7.9 (1812 reviews)
Avenida Tulum 227 Colonia Centro , Cancún , MX

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean amenities
Cons:
Poor cleanliness
Room maintenance issues
Noise disturbances

Categories

Cleanliness
6.68
Several mentions of poor cleanliness and maintenance issues.
Service
8.65
Staff were noted as friendly and attentive in multiple reviews.
Location
8.69
Numerous reviews praised the excellent location of the hotel.
Room Quality
7.14
Mixed reviews on room quality; some highlighted issues with humidity and broken amenities.
Amenities
7.67
General satisfaction with amenities, though some issues mentioned with equipment.
Value for Money
8.13
Guests felt the price was reasonable for the service and quality provided.
Food and Beverage
8.18
Positive mentions of food quality, particularly breakfast.
Overall Experience
8.05
Overall stay was satisfactory for many, with a few notable inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:19

Property Description

Modern Suites with Entertainment

Discover a stay of comfort and entertainment at Ambiance Suites in central Cancún. Our air-conditioned suites feature flat-screen TVs, DVD players, and free Wi-Fi for your enjoyment.

Convenient Location

Located just a 5-minute drive from the nearest beaches, Ambiance Suites offers easy access to Cancún's major hospitals, clinics, and the Mega Shopping Centre, all within a short distance.

Helpful 24-Hour Reception

Our dedicated staff is available 24/7 at the reception to assist you with information on exploring Cancún. Book your stay now at Ambiance Suites for a memorable experience.

Important information:

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply. Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 1812 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.69
Room Quality: 7.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.05
F
Felix Antonio • extended_group • co
7
Cons:

Tuve problemas con la reserva y cuando logré ingresar, en el hotel decían que no cubría desayuno cuando en la reserva si estaba, el internet no funcionó nunca.

2026-10-24 • via Nuitee
V
Vanesa • couple • ar
7
Cómodo para estadía corta
Pros:

La ubicación, la rapidez para hacer el check out y el espacio amplio de la habitación

Cons:

Los sillones están muy sucios y al ducharse el baño se inunda por más de cerrar bien la puerta de la ducha.

2026-10-24 • via Nuitee
P
Pablo • family_with_children • mx
8
En general, el hotel está bastante bien, cómodo, limpio y bien ubicado
Pros:

Me gustó el precio y la ubicación.

Cons:

Que la tele casi no funcionó, personal del hotel trató de solucionarlo, pero la televisión es muy vieja, son detalles que puede hacer que un huésped no regrese.

2026-10-23 • via Nuitee
E
Esteban • family_with_children • mx
10
Pros:

En los días de nuestra estancia se presento una incidencia ajena a ellos con el internet, pero para compensar esa falla nos dieron el desayuno gratis los dias de nuestra estancia. Excelente atención.

2026-10-14 • via Nuitee
H
Horacio • family_with_children • mx
10
Excelente hotel!
Pros:

Excelente hotel!

2026-10-09 • via Nuitee
S
Susana • extended_group • uy
7
2026-10-07 • via Nuitee
A
Aurora • solo_traveller • mx
2
2026-10-07 • via Nuitee
C
Cesar • solo_traveller • mx
8
2026-09-19 • via Nuitee
M
Margarita • solo_traveller • mx
7
Pros:

La ubicacion

Cons:

Le falta mantenimiento, huele mucho a humedad, las ventanas estaban sucias

2026-09-18 • via Nuitee
C
Cesar • solo_traveller • mx
10
2026-09-13 • via Nuitee
S
Sara Vngz • solo_traveller • es
8
Pros:

El hotel está muy bien en relación calidad precio. Las habitaciones son grandes

Cons:

Se oía el ruido de la calle, pero dormimos bien

2026-09-11 • via Nuitee
I
Ivonne • solo_traveller • mx
9
Pros:

Hubicacion, la limpieza iban a limpiar temprano, muy amable en la recepción cuando tuvimos problemas con la tele lo solucionaron rapido

Cons:

Los chilaquiles, eran totopos de milpareal,

2026-09-09 • via Nuitee
O
Omar • solo_traveller • mx
9
Pros:

En general

Cons:

El menú de lrestaurante un poco pobre.

2026-09-06 • via Nuitee
E
elias abuxapqui • solo_traveller • mx
10
Pros:

El personal y la ubicación

Cons:

Humedad en la parte baja de las paredes de la habitación

2026-09-04 • via Nuitee
S
Sergio del Carmen • extended_group • mx
10
.
Pros:

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Cons:

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2026-09-01 • via Nuitee
A
ALEJANDRO ALBERTO • couple • mx
9
2026-09-01 • via Nuitee
H
Herrera • solo_traveller • mx
9
2026-08-27 • via Nuitee
R
Raquel • solo_traveller • mx
7
2026-08-25 • via Nuitee
V
Victor Hugo • family_with_children • mx
9
2026-08-25 • via Nuitee
D
Diego • family_with_children • lu
6
2026-08-25 • via Nuitee