Ambiance Suites

Hotels
7.9 (1801 reviews)
Avenida Tulum 227 Colonia Centro , Cancún , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean amenities
Cons:
Poor cleanliness
Room maintenance issues
Noise disturbances

Categories

Cleanliness
6.68
Several mentions of poor cleanliness and maintenance issues.
Service
8.65
Staff were noted as friendly and attentive in multiple reviews.
Location
8.69
Numerous reviews praised the excellent location of the hotel.
Room Quality
7.14
Mixed reviews on room quality; some highlighted issues with humidity and broken amenities.
Amenities
7.67
General satisfaction with amenities, though some issues mentioned with equipment.
Value for Money
8.13
Guests felt the price was reasonable for the service and quality provided.
Food and Beverage
8.18
Positive mentions of food quality, particularly breakfast.
Overall Experience
8.05
Overall stay was satisfactory for many, with a few notable inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:19

Property Description

Modern Suites with Entertainment

Discover a stay of comfort and entertainment at Ambiance Suites in central Cancún. Our air-conditioned suites feature flat-screen TVs, DVD players, and free Wi-Fi for your enjoyment.

Convenient Location

Located just a 5-minute drive from the nearest beaches, Ambiance Suites offers easy access to Cancún's major hospitals, clinics, and the Mega Shopping Centre, all within a short distance.

Helpful 24-Hour Reception

Our dedicated staff is available 24/7 at the reception to assist you with information on exploring Cancún. Book your stay now at Ambiance Suites for a memorable experience.

Important information:

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply. Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 1801 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.69
Room Quality: 7.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.05
M
Mireya • solo_traveller • mx
8
2026-08-08 • via Nuitee
I
Isabel • extended_group • mx
2
2026-08-07 • via Nuitee
L
Lara • solo_traveller • mx
8
Pros:

Location

Cons:

Wi fi too slow

2026-08-06 • via Nuitee
E
eduardo • solo_traveller • mx
8
bien
Pros:

no hay desayuno?

Cons:

alberca más linpio

2026-08-05 • via Nuitee
F
Federico • solo_traveller • mx
10
Pros:

La habitación, muy espaciosa.

Cons:

La alberca, es muy pequeña

2026-08-04 • via Nuitee
M
Maly • solo_traveller • mx
10
Pros:

me gustó mucho el lugar muy buena ubicación, la atención excelente los chicos q me tocaron q nos atendiera muy atentos y nos dieron toda la información necesaria

2026-08-03 • via Nuitee
R
Roberto Carlos Rodriguez Guzman • solo_traveller • mx
8
2026-07-19 • via Nuitee
B
Brenda Rubi • solo_traveller • mx
4
Piénsalo dos veces.
Pros:

El personal fue amable

Cons:

El hotel visiblemente ya tiene sus años, varias cosas se encuentran en sus últimas, los muebles rechinan, algunos se atoran, así como algunos electrodomésticos fallan o tienen un rendimiento deficiente.
El personal salvó la estadía sin embargo hay mucho mejores opciones en la zona por el mismo precio que se muestra.

2026-07-18 • via Nuitee
J
Juan • couple • es
3
2026-07-17 • via Nuitee
D
diango • family_with_children • co
9
2026-07-16 • via Nuitee
G
Galvan Serralde • solo_traveller • mx
10
2026-07-15 • via Nuitee
M
Matthew • solo_traveller • gb
7
2026-07-13 • via Nuitee
J
JUAN • family_with_children • mx
9
Placentera
Pros:

La tencion directa de los colaboradores

Cons:

Nada

2026-07-13 • via Nuitee
A
audrey • solo_traveller • mq
9
Pros:

Hotel conforme à l annonce, confortable, bien situé

2026-07-10 • via Nuitee
Águila • couple • mx
10
Pros:

Habitacion amplia y tranquila, excelente AC y en general todo bien

2026-07-10 • via Nuitee
U
Ursula • family_with_children • pe
8
Cons:

No me gustó es sistema para la TV y la caja fuerte no funcionó

2026-07-07 • via Nuitee
J
J.rafael • solo_traveller • mx
7
2026-07-06 • via Nuitee
A
Aldo Alejandro • family_with_children • de
8
2026-07-05 • via Nuitee
M
mohamed • solo_traveller • ma
9
2026-07-04 • via Nuitee
J
Juan Carlos • extended_group • mx
10
cumplió con mis expectativas
Pros:

la habitación muy agradable, mucho espacio , limpio, la comida en el restaurante muy buena

Cons:

atención en el restaurante , se puede mejorar ,

2026-07-01 • via Nuitee