Auténtico Hotel

Hotels
8.3 (579 reviews)
The Autentico Hotel is located in the capital city, near the metropolitan park La Sabana, more specifically between 5 and 7 Avenues 40th Street. , San José , cr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Room noise
Cleanliness issues
Location far from the center

Categories

Cleanliness
7.63
Some reviews mentioned cleanliness issues, affecting the score.
Service
9.1
Multiple reviews praised the staff for being friendly and accommodating.
Location
8.14
Location is convenient for some, but noted as far from the city center.
Room Quality
7.59
Rooms had mixed reviews; some guests mentioned outdated and noisy rooms.
Amenities
8.62
Amenities like the breakfast and pool area received positive feedback.
Value for Money
8.08
Value perceived as fair for some, but room quality concerns affect score.
Food and Beverage
8.63
Breakfast variety and quality were positively highlighted in several reviews.
Overall Experience
8.6
Overall experience was pleasant despite some issues; guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:18

Property Description

Luxurious Accommodations

Experience elegance and simplicity at Auténtico Hotel in San José. The rooms offer modern amenities including air conditioning, cable TV, and a coffee machine. Relax in the private bathroom with complimentary toiletries and enjoy the convenience of a desk and safety deposit box.

Exceptional Facilities

Indulge in the outdoor pool, restaurant, and bar at Auténtico Hotel. With a 24-hour front desk, garden, and meeting facilities, your stay is guaranteed to be seamless. Enjoy activities like golfing and take advantage of free parking during your visit.

Convenient Location

Located near popular attractions such as the Costa Rican Art Museum and Metropolitan Cathedral, Auténtico Hotel offers easy access to the best of San José. Book now for a memorable stay in Costa Rica.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 579 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
G
Geovanni solo_traveller cr
10
El mejor Hotel de San José
Pros:

Excelente definitivamente regresaría

Cons:

Todo me gustó

2026-08-21 via Nuitee
Z
Zumbado solo_traveller cr
10
Exc para eventos cerca del estadio
Pros:

Instalaciones, servicio al cliente y cercania al estadio nacional

2026-08-20 via Nuitee
I
Igor solo_traveller si
8
2026-08-20 via Nuitee
E
eduardo couple es
10
2026-08-18 via Nuitee
M
Mauricio couple cr
8
2026-08-17 via Nuitee
G
Gunter Michael extended_group cr
10
2026-08-17 via Nuitee
D
Daniel solo_traveller cr
10
Pros:

El lugar estaba muy limpio, el personal era muy amable. Las instalaciones muy bonitas

2026-08-17 via Nuitee
N
Navarro Valverde solo_traveller cr
10
Pros:

Las instalaciones.la ubicación.
Qué tuviera parqueo.

Cons:

Nada

2026-08-17 via Nuitee
E
Erick Lizano Suárez solo_traveller cr
10
Pros:

Excelente ubicación, cerca de la Sabana. Ideal para asistir a eventos en el estadio Nacional.

2026-08-16 via Nuitee
K
Kristina solo_traveller de
2
2026-08-14 via Nuitee
M
Macarena solo_traveller ar
10
Pros:

Todo perfecto
Buen desayuno.
Y el servicio de cena es muy recomendable.

Cons:

Nada.

2026-08-14 via Nuitee
T
Tessa solo_traveller be
9
Pros:

Ruime mooie kamer , leuk zwembad en heel lekker ontbijt. Korte wandeling naar een leuk park in San José.

Cons:

Het inchecken verliep niet zo vlot. 4 werkende betaalkaarten werden herhaaldelijk niet geaccepteerd terwijl deze kaarten op andere plaatsen wel werkten. Na bijna een half uur bleek het aanpassen van de munteenheid van het bakje dan blijkbaar de oplossing.

2026-08-14 via Nuitee
D
Danielle couple gb
8
Nice stop for a couple of nights in San Jose
Pros:

Beautiful pool and grounds, we were the only people that used it one morning - lovely.
Good breakfast. Spacious clean room with nice bathroom. 30 mins walk to city centre, good car park opposite hotel.

Cons:

A little noisy at night from a large group in the restaurant. Other then that an ideal airport stop for a night or two.

2026-08-13 via Nuitee
O
Octavie couple fr
9
2026-08-13 via Nuitee
A
Alfonso family_with_children es
3
No fue buena elección
Cons:

Habitación ruidosa
Hotel ubicado en zona poco segura de noche
No incluyen cacao en el desayuno para tomar con la leche, es un extra
No lo recomiendo

2026-08-12 via Nuitee
C
Catherine solo_traveller nz
7
Generally ok - but won’t be back .
Pros:

Location is fine / staff are good. Coffee very ordinary.

Cons:

Coffee could have been better.

Was in the Junior suite - size was ok but so noisy right by the roads window didn’t close completely.
Luckily it is quiet for a few hours thru the night .

Second move to the Intrepid group room was worse / traffic plus the constant hum of the air conditioning…

2026-08-03 via Nuitee
C
Constanza couple cl
9
Muy bonito
Pros:

Excelente ubicacion, personal muy amable

2026-08-03 via Nuitee
S
Serafina family_with_children it
8
2026-08-02 via Nuitee
J
Joseph solo_traveller gb
6
Pros:

The staff were very friendly and helpful, especially some of the restaurant/bar staff.
The shower was warm and powerful and they supplied towels for the pool.

Cons:

On the listing it said we'd have a king bed, but it was actually just 2 beds pushed together, which wasn't very comfortable. We wrote a complaint to the hotel and they said they'd look into it, but we never heard back from them.

The pool was a bit dirty and far too cold to enjoy.

Whilst we were there they had been painting and the smell was awful. I don't know what type of paint they were using but it smelt so bad and lingered for many hours.

There isn't much to do around the area.

2026-08-02 via Nuitee
M
Maria Trinidad family_with_children cl
10
2026-07-25 via Nuitee