HOTEL ALTAVISTA

Hotels
9 (41 reviews)
Ramón Corona y Libramiento Zacatlán Morelos , Zacatlán , MX

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful view
Clean facilities
Cons:
Poor internet
Dirty furniture
Restaurant service issues

Categories

Cleanliness
8.23
Muebles manchados indicated issues with cleanliness.
Service
10
Bien la atención del personal noted positive service.
Location
9.7
Excelente ubicación y vista highlighted strong location.
Room Quality
8.74
La vista del balcón was appreciated, but the internet issue affected room quality.
Amenities
9.19
Las instalaciones y la hermosa vista praised the amenities.
Value for Money
8.72
Cuando llegamos nos cobraron más de lo que la aplicación marcaba with respect to pricing issues.
Food and Beverage
7.68
Muy mala atención en restaurante and issues with service negatively affected the rating.
Overall Experience
9.73
Overall satisfaction noted, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:00

Property Description

Mountain Views from Every Room
Experience the beauty of Zacatlán with a balcony offering stunning mountain views in every room. Enjoy the comfort of a flat-screen TV, cozy bed linens, and a private terrace overlooking the city.

Family-Friendly Amenities
Bring the whole family to HOTEL ALTAVISTA and take advantage of the children's playground and spacious family rooms. Relax in the garden or unwind in the shared lounge while the little ones play.

Delicious Dining and Entertainment
Start your day with a delicious American breakfast before heading out to explore the area. Back at the hotel, challenge friends and family to a game of billiards for a fun evening activity.

Book your stay at HOTEL ALTAVISTA now to enjoy a memorable getaway in Zacatlán!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 41 reviews
Cleanliness: 8.23
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.72
Food and Beverage: 7.68
Overall Experience: 9.73
L
Lopez Garcia • couple • mx
7
Bonito , pero alto en precios estándar de otros hoteles
Pros:

La cama es cómoda , la vista es bonita , es mediana mente amplio
El desayuno que te ofrecen es en un restaurante en el centro (PPP) es bueno un 8 de 10 la comida y un poco tar da do para que te lleven tu orden aproximadamente 25 a 30 min

Cons:

El precio es alto , cobran un IVA y un impuesto municipal extra al precio real ,
El agua de la regadera dura muy poco tiempo caliente y la ubicación para llegar está a 15 minutos del centro en carro ,la entrada al hotel está un poco descuidada , hablando del pavimento .

2026-10-24 • via Nuitee
B
Baude • family_with_children • mx
9
Pros:

Las instalaciones y la hermosa vista.

2025-09-15 • via Nuitee
H
Hernandez • family_with_children • mx
10
Pros:

Nos encanto la vista, las instalaciones son muy limpias y grandes. Excelente ubicación hacía otros pueblitos mágicos.

Cons:

Lo. Único que le. vende inconveniente es que no tiene bn Internet, si bien casi no está uno en el. Hotel, Inter te es importante para cuando. Llegamos al hotel no hay señal.

2025-08-28 • via Nuitee
O
Oscar Adrian • family_with_children • mx
10
Pros:

La vista del balcón

Cons:

El internet no llegaba a la habitación

2025-08-24 • via Nuitee
I
Ignacio Manrique Márquez • family_with_children • mx
7
Pros:

Bien la atención del personal

Cons:

Muebles manchados.

2025-08-06 • via Nuitee
G
Garcia • family_with_children • mx
10
Excelente servicio y confort
Pros:

Muy acogedor el lugar y con muchos servicios para pasar un buen rato en familia

2025-08-05 • via Nuitee
J
Jorge • couple • mx
8
Excelente ubicación y vista. Muy buena atención en recepción. Muy mala atención en restaurante.
Pros:

La terraza y la vista

Cons:

El restaurante. Música en vivo en la mañana con alto volumen.
Estuvimos 15 minutos en la.mesa sin que nadie nos atendiera, aunque el mesero pasó 2 veces frente a nosotros, ni siquiera nos volteó a ver. Decidimos retirarnos a desayunar en otro sitio.

2025-07-31 • via Nuitee
D
DANIEL • family_with_children • mx
8
2025-07-31 • via Nuitee
G
Gabriela • family_with_children • mx
8
Pros:

Muy limpio, una vista hermosa, el desayuno muy rico.

Cons:

Cuando llegamos nos cobraron más de lo que la aplicación marcaba con impuestos.

2025-07-26 • via Nuitee
D
Danielle • young couple • mx
8
ok
Pros:

nice and clean

Cons:

noisy and bad smell from the bathroom

2025-07-25 • via Nuitee
D
Daniela • family with young children • mx
8
Nice and clean facilities
Pros:

Hotel facilities are nice and clean. It's very peaceful. We like that breakfast is included. Restaurant and front desk at check-in staff was really nice.
Views from both hotel and restaurant are really nice.

Cons:

They charge you extra 400mx for using Booking app, vs price direct with the hotel.
When doing the check-out I had some doubts and the staff at front desk was not very friendly or kind.
They didn't have a comments/suggestions book where, as legally required,

2025-05-22 • via Nuitee
C
Chandrasekhar • family with young children • mx
9
Superb
2025-04-05 • via Nuitee
A
Audelia • group • us
10
would highly recommend
Pros:

beautiful view of the city

Cons:

the entrance to the property is too steep, are have a hard time going up to the property

2025-03-24 • via Nuitee
A
Alejandro • group • mx
10
Exceptional
2025-03-18 • via Nuitee
A
Alejandro • family with young children • mx
10
Exceptional
2025-03-18 • via Nuitee
C
Carlos • family with young children • us
9
Superb
2025-03-04 • via Nuitee
J
Jonathan • review category business travellers • us
10
Exceptional
2024-11-22 • via Nuitee
M
Manny • solo traveller • us
6
N\A
Pros:

N/A

Cons:

N/A

2024-10-30 • via Nuitee
E
Elena • family with young children • mx
8
I loved it, is a nice place, rooms are clean and the space is enough, the people is nice.
Pros:

The place was overall great, the forest, the green areas, the room was as expected, nice bonuses. the people was very helpfull and kind, the lady that arrange the bed for my kid was so nice and warm.

Cons:

The pressure of the water in the bath, the fact that the restaurant is separated from the property, the internet service is bad, my expectations from the restaurant were high and I feel they weren't full filled.

2024-10-14 • via Nuitee
H
Hector • young couple • mx
9
Better than expected.
Pros:

The view and comfort of the bed. I really appreciate the extra infirmation about the place and events going on during my stay there by the hotel manager.

Cons:

The food and service at the downtown location

2024-08-20 • via Nuitee