Children allowed

Facilities

Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent service from staff
Distance between certain room types

Categories

Cleanliness
7.94
Mixed reviews regarding cleanliness; some guests mentioned poor cleaning standards.
Service
9.31
Generally positive feedback about staff being helpful and friendly, with some exceptions.
Location
9.45
Highly praised for its excellent location, near restaurants and transportation.
Room Quality
8.4
Rooms described as comfortable, but some reviews indicated issues, such as outdated decor.
Amenities
8.93
Amenities were satisfactory, but not extensively mentioned in reviews.
Value for Money
8.89
Good value for the price, but some guests noted discrepancies in photo representations.
Food and Beverage
8.94
Not directly mentioned, but assumed standard for this type of accommodation.
Overall Experience
9.31
Overall pleasant experiences with some notable issues to be addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:37

Property Description

City Views and Convenient Location
Enjoy stunning city views from Moonlight Hotel, ideally situated just a stone's throw away from Tianfu Square and other major attractions such as Wuhou Memorial Temple and Kuanzhai Ancient Street. With the city center and Chunxi Road within close proximity, immerse yourself in the vibrant heart of Chengdu.

Comfortable Accommodations
Relax in our well-equipped guest rooms featuring modern amenities like air conditioning, cable TV, and free WiFi. Whether you're here for business or leisure, each room offers a cozy retreat with a touch of convenience, including a fridge, kettle, and a private bathroom with complimentary toiletries.

Nearby Attractions and Easy Airport Access
Explore Chengdu's cultural landmarks with ease, as Du Fu Thatched Cottage and Chengdu International Exhibition Centre are just a short drive away. Plus, with Chengdu Shuangliu International Airport nearby, your journey to and from Moonlight Hotel is a breeze.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 110 reviews
Cleanliness: 7.94
Service: 9.31
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 9.31
E
EKATERINA • solo_traveller • ru
10
Pros:

Дизайн комнаты и расположение

2026-05-30 • via Nuitee
R
Renata Greta • couple • ar
10
Solo podría mejorar el ingreso… todo lo demás excelente
Pros:

Las habitaciones excelentes y la ubicación perfecta

Cons:

El lobby o entrada al hotel… rara… desordenado… como muchas cosas amontonadas

2026-05-26 • via Nuitee
L
li • extended_group • gb
10
Pros:

GREAT LOCATION OF THE CITY CENTRE, VERY CONVENIENT. BEAUTIFUL RIVER SIGHT.
CLEAN & COMFORTABLE ROOM. COULD HAVE A SMALL DRINK IN THE LOVELY LOBBY.
FRIENDLY STUFF, GIVE ME SOME GOOD TRAVEL SUGGESTIONS.🥰
LOVE CHENGDU. HOPE BACK AGAIN SOON.

2026-05-20 • via Nuitee
L
loic • couple • lu
4
Ok parce qu’on passe pas beaucoup de temps dans la chambre
Pros:

Pas trop mal situé mais impossible d’expliquer l’emplacement sans l’adresse Chinoise. Obliger d’utiliser DiDi et d’avoir une esim sur son téléphone. Moonlight introuvable sur l’application Amap. Il faut taper l’adresse.

Cons:

La douche est vieille et trop de pression dans le jet. Des odeurs d’humidité dans la salle de bain et la réception en gros bordel et plein de poussière. Cela mérite un gros nettoyage.

2026-05-04 • via Nuitee
M
Marcelina • couple • de
7
Pros:

Big and comfortable beds. Clean towels and very big shower. Helpful staff who assisted with a broken electrical outlet and organized an electrician the next day to fix it.

Cons:

The room smelled of cigarettes which somehow were coming through the bathroom, unsure how. Location is central but next to a loud street, but this might also depend on which room you’re assigned, some were more in the back.

2026-04-16 • via Nuitee
L
Luca • solo_traveller • ch
8
Good but hard to find the address
Cons:

the address doesn’t exist, I talked with 3 different people around the city to find the hotel, please add the address in AMAP to avoid my bad experience to other customers.

2026-04-10 • via Nuitee
I
Imelda • couple • es
6
Hotel para pequeñas estadías
Pros:

Cama confortable

Cons:

El acceso al baño, en un segundo nivel y con poco espacio hacía difícil el acceso. Falta de mantenimiento en las instalaciones. Las fotos no guardan una fiel relación con la realidad.

2026-04-03 • via Nuitee
P
Piet • family_with_children • nl
10
2026-03-18 • via Nuitee
F
Fiona • couple • cn
10
Nice location and helpful staff
Pros:

Well located, clean comfortable nice rooms, friendly and helpful staff.

Cons:

Nothing

2026-01-19 • via Nuitee
E
Elisa • couple • it
3
Sconsiglio vivamente
Pros:

Buona la posizione, a pochi minuti dalla fermata della metro e carino l'aspetto complessivo della stanza. Il prezzo è contenuto ma non c'è comunque un buon rapporto tra qualità e prezzo

Cons:

Purtroppo la struttura non rispecchia le foto caricate su Booking: la reception non è altro che una stanza abbandonata, con una serie di oggetti accatastati e polverosi e una forte puzza di fumo di sigaretta. Quasi nullo il personale a disposizione e non parla praticamente inglese.
La stanza è quasi non insonorizzata e, affacciando direttamente su una strada molto trafficata ed essendo collocata al primo piano, è parecchio rumorosa. La stanza non viene rassettata quotidianamente e il poco personale si limita a svuotare i cestini ogni due giorni. Scarsa anche la pulizia (abbiamo trovato macchie sulle lenzuola e sugli asciugamani)

2026-01-19 • via Nuitee
L
Luigi • extended_group • it
6
Un hotel con 4 stelle ma spuntate
Pros:

La posizione molto buona. La ragazza alla reception davvero gentilissima e disponibilissima.

Cons:

La pulizia pessima. Doccia inizialmente guasta e scarico dell'acqua della doccia che scaricava pianissimo e rendeva nevessario chiudere l'acqua durante l'uso per evitare allagamenti. Bagno con vetri trasparenti.
Scala di i gresso ripida e pericolosa.

2026-01-19 • via Nuitee
J
jing • solo_traveller • gb
10
Pros:

The surrounding environment is nice, the room layout is reasonable and clean, hot water is sufficient, the bed is very comfortable, the facilities are complete, it is very at night, and the overall stay is satisfactory.

2026-01-19 • via Nuitee
L
liang • solo_traveller • gb
10
Pros:

The environment is very good, the service is in place, and I am very satisfied with the accommodation.

2026-01-19 • via Nuitee
K
Kristina • couple • ru
10
2025-11-16 • via Nuitee
A
Alexandra • solo_traveller • us
10
Pros:

Well located, helpful staff, comfortable room.
It’s an excellent stay in Chengdu.

2025-11-13 • via Nuitee
A
Alexander • couple • th
10
Pros:

Отличное расположение. Теплота и душевность персонала. Здесь хорошо говорят и знают английский язык, что редко для Китая.
Рекомендую!

2025-11-10 • via Nuitee
A
Asley • extended_group • my
7
2025-11-05 • via Nuitee
E
Elodie • family_with_children • fr
8
2025-10-27 • via Nuitee
M
Michael • couple • gb
10
2025-10-24 • via Nuitee
U
Ursula • extended_group • de
9
Gute gepflegte Unterkunft in Top Lage
Pros:

Lage war top

2025-10-09 • via Nuitee