Hotel Champlain

Hotels
8.4 (1204 reviews)
115 Rue Sainte-Anne , Quebec City , ca

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cozy atmosphere
Cons:
Issues with cleanliness
Breakfast quality needs improvement
Room layout could be better

Categories

Cleanliness
8.21
The room and bathroom were clean, but there were issues mentioned regarding some facilities.
Service
8.98
Staff were very accommodating and friendly, contributing positively to the experience.
Location
9.22
Excellent location near attractions, very convenient for visitors.
Room Quality
7.67
Rooms were described as cozy but had issues with mattress quality and layout.
Amenities
8.7
Amenities were satisfactory, though some were lacking in maintenance or variety.
Value for Money
8.16
Pricing is competitive, but some amenities like breakfast were deemed lacking.
Food and Beverage
7.71
Breakfast options were criticized for poor quality, affecting the overall experience.
Overall Experience
8.58
Overall, a pleasant stay with minor issues, aligning with expectations for this rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:00

Property Description

Unrivalled Location
Nestled in the heart of Old Quebec among historic buildings, Hotel Champlain offers proximity to top attractions, restaurants, and shopping centers.

Convenient Amenities
Start your day with a delectable breakfast or savor complimentary 24-hour cappuccinos and espresso. Unwind in well-appointed guestrooms featuring luxurious amenities like goose-down duvets and iPod compatible radios.

Nearby Attractions
Immerse yourself in the rich history of Quebec by visiting nearby landmarks such as Notre Dame Cathedral, the Museum of Civilization, and the picturesque Battlefield Park.

Experience the charm and convenience of Hotel Champlain. Book your stay now!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Rates are based on double occupancy.

The hotel does not accept American Express; guests who make their reservation with American Express will need to provide a different credit card for payment.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CAD 25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is needed) and costs CAD 24 per day.

Location

Guest Reviews

8.4
Based on 1204 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.58
D
David couple gb
9
Would happily stay there again
Pros:

Great room. Plenty of space

Excellent breakfast on the first day. But different standards on the second day. Obviously different chef. Still good but not as good.

Cons:

Front steps

2026-05-23 via Nuitee
K
Karine family_with_children ca
8
2026-05-22 via Nuitee
R
Rick couple ca
9
A very good, affordable hotel for a brief stay
Pros:

Location

Cons:

Comfortable

2026-05-21 via Nuitee
I
Ingrid solo_traveller cr
10
2026-05-21 via Nuitee
E
Erik couple ca
9
2026-05-20 via Nuitee
P
Peter solo_traveller de
10
Die Unterkunft im Herzen von Quebec
Pros:

Tolle Unterkunft mit schönen Räumen. Sehr gutes Frühstück.

2026-05-18 via Nuitee
B
Becky family_with_children ca
8
I would stay there again.
Pros:

Good selection for breakfast. Location was excellent.

Cons:

N/a

2026-05-18 via Nuitee
C
Chantal couple ca
9
Avons grandement apprécié.
Pros:

L'accueil, la propreté, la situation géographique.

Cons:

La douche un peu désuète.

2026-05-18 via Nuitee
G
Gabriel solo_traveller ca
9
Pros:

Good location near everything

Cons:

Nothing

2026-05-18 via Nuitee
D
Didier couple fr
8
2026-05-15 via Nuitee
S
Suzanne Doiron family_with_children ca
10
Excellent
Pros:

Proche du vieux quebec

Cons:

Rien

2026-05-14 via Nuitee
A
Audrey couple ca
9
Nous y retournerons assurément. 👍
Pros:

Le personnel souriant et accommodant.
La situation près de la Terrasse Dufferin.

Cons:

Rien.

2026-05-14 via Nuitee
M
Marjorie family_with_children ca
7
It was comfortable and location was awesome.
Pros:

The location was superb!! Close to everything.

Cons:

You have to go to the reception to get ice and hot water. No microwave or kettle. Parking was too small for any vehicles.

2026-05-14 via Nuitee
P
Peter couple hu
8
2026-05-10 via Nuitee
L
Lauranne couple fr
9
Séjour agréable grâce à la localisation de l’herbergement qui propose un parking (payant) et un petit déjeuné(payant)
Pros:

La localisation, le personnel et petit déjeuné correct

Cons:

Rien ne m’a marqué

2026-05-07 via Nuitee
N
Nhanh solo_traveller ca
9
2026-05-07 via Nuitee
J
Julien solo_traveller fr
8
Pros:

Le cadre, la gentillesse du personnel.

Cons:

La salle de bain

2026-05-07 via Nuitee
I
IsaJR family_with_children br
10
Pros:

Quarto enorme, muito espaçoso.
Localização excelente, perto das principais ruas da cidade alta e de muitos restaurantes.
Não tomamos o café da manhã, mas me arrependi porque ficava mais barato que comer na rua (o que só descobri depois).
Na recepção, há uma máquina de bebidas quentes disponível para os hóspedes.
Atendimento muito simpático na recepção.
A janela do quarto dava para um pátio de colegio bem bonito e tinha vistas para o Frontenac.

Cons:

Uma das nossas camas era extremamente barulhenta e o colchão estava bem deformado. Só não colocamos o colchão no chão para resolver a questão do barulho porque era muito pesado e iria atrapalhar a circulação no quarto. Foi um incomodo realmente dormir sem poder se mexer para não acordar os demais.

2026-05-07 via Nuitee
I
Isabelle couple fr
8
Pros:

Personnel très serviable

Cons:

L’emplacement au cœur du vieux Québec et la place de parking

2026-05-06 via Nuitee
B
Brenda couple ca
8
Rooms were adequate and location was great
Pros:

Location

Cons:

No lounge

2026-05-06 via Nuitee