Hotel Champlain

Hotels
8.4 (1335 reviews)
115 Rue Sainte-Anne , Quebec City , ca

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cozy atmosphere
Cons:
Issues with cleanliness
Breakfast quality needs improvement
Room layout could be better

Categories

Cleanliness
8.21
The room and bathroom were clean, but there were issues mentioned regarding some facilities.
Service
8.98
Staff were very accommodating and friendly, contributing positively to the experience.
Location
9.22
Excellent location near attractions, very convenient for visitors.
Room Quality
7.67
Rooms were described as cozy but had issues with mattress quality and layout.
Amenities
8.7
Amenities were satisfactory, though some were lacking in maintenance or variety.
Value for Money
8.16
Pricing is competitive, but some amenities like breakfast were deemed lacking.
Food and Beverage
7.71
Breakfast options were criticized for poor quality, affecting the overall experience.
Overall Experience
8.58
Overall, a pleasant stay with minor issues, aligning with expectations for this rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:00

Property Description

Unrivalled Location
Nestled in the heart of Old Quebec among historic buildings, Hotel Champlain offers proximity to top attractions, restaurants, and shopping centers.

Convenient Amenities
Start your day with a delectable breakfast or savor complimentary 24-hour cappuccinos and espresso. Unwind in well-appointed guestrooms featuring luxurious amenities like goose-down duvets and iPod compatible radios.

Nearby Attractions
Immerse yourself in the rich history of Quebec by visiting nearby landmarks such as Notre Dame Cathedral, the Museum of Civilization, and the picturesque Battlefield Park.

Experience the charm and convenience of Hotel Champlain. Book your stay now!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Rates are based on double occupancy.

The hotel does not accept American Express; guests who make their reservation with American Express will need to provide a different credit card for payment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CAD 25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is needed) and costs CAD 24 per day.

Location

Guest Reviews

8.4
Based on 1335 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.58
Y
Yuliya • couple • at
10
Cons:

We booked via Booking.com superior room - st least this is how it was promoted, but did not get superior. The room was smaller, nevertheless good size. Nothing to complain with the room but rather to point out to Booking.com to check their availabilities. Otherwise, excellent location in the mid of the old town but on a very quite street. Climatisation is laud but sufficient to work only during the day. Comfy bed, small fridge. Bathroom was small if this is of concern for someone.

2026-07-25 • via Nuitee
G
Genevieve • couple • ca
7
2026-07-25 • via Nuitee
D
Douglas • family_with_children • us
9
2026-07-24 • via Nuitee
C
Claudia • couple • de
8
Sehr empfehlenswert
Pros:

Zentral

2026-07-24 • via Nuitee
C
Charlotte • family_with_children • ca
9
2026-07-24 • via Nuitee
L
Lise • extended_group • ca
9
Très très bien
Pros:

Emplacement génial! Personnel courtois et sympathiques.

Cons:

Disponibilité du stationnement pour deux personnes

2026-07-21 • via Nuitee
M
Maria • solo_traveller • fr
10
Pros:

Rien à redire. Tout était parfait.
Je recommande sans hésiter.

2026-07-21 • via Nuitee
F
Florian • solo_traveller • ch
7
2026-07-20 • via Nuitee
K
Karine • couple • ca
10
Super j’y retournerai sans hésiter!
Pros:

Le personnel très gentil et à l’écoute, l’emplacement de l’hôtel.

Cons:

Peut être un peu plus de variété dans le buffet déjeuner

2026-07-18 • via Nuitee
F
fontaine • solo_traveller • ca
10
Belle découverte
Pros:

Service impeccable, le staff était sympathique et fut d'une aide très appréciée sur les questions que j'avais. Belle localisation à une dizaine de minutes de marche de la gare du palais et bien centralisée pour permettre les déplacements dans le vieux Québec. Chambre très propre, spacieuse et confortable..je suis toujours septique quand je vois de super belles photos des chambres mais dans le cas de l'hôtel Champlain, les photos rendent justice à la chambre que j' avais. Malgré la période de l'année très achalandé du festival d'été de Québec, l'hôtel est très bien situé si vous cherchez un endroit calme qui vous permettra de vous reposer après une longue journée à visiter la belle ville de Québec, contrairement à d'autres rues du vieux Québec qui bourdonnaient de monde et de bruits après la fin des spectacles. Même à minuit trente, j' ai trouvé le quartier très sécuritaire pour s'y déplacer.Je vous recommande cet hôtel

Cons:

Si je cherche absolument quelque chose qui pourrait être un irritant pour quelques voyageurs, le climatiseur de la chambre était un peu bruyant lorsqu'il se mettait en marche mais moi, ça me m'a pas vraiment dérangé

2026-07-17 • via Nuitee
O
Oskar • extended_group • se
9
2026-07-15 • via Nuitee
S
Stanley • couple • ca
7
Good location. Some things in the room need attention but overall it’s ok.
Pros:

Location

Cons:

Dated

2026-07-13 • via Nuitee
M
Manon • couple • ca
10
Formidable
Pros:

Héléna formidable et homme à la réception de nuit très très gentil

Cons:

Tout

2026-07-13 • via Nuitee
M
MAUREEN • solo_traveller • us
10
Pros:

Excellent location inside the walls of the old city, with paid parking available next door. Modern comfortable room with view of Chateau Frontenac. Delicious self serve breakfast

Cons:

Nothing

2026-07-13 • via Nuitee
A
Alexandra • family_with_children • ca
10
2026-07-13 • via Nuitee
S
Suzanne • couple • us
7
Great location, needs some upgrades
Pros:

Location!!!!

Cons:

Air conditioning super loud, shower faucet tight, hard to turn off water.

2026-07-11 • via Nuitee
J
Juanisa • solo_traveller • us
8
Nice stay and would recommend it to others
Pros:

Great location! Walking distance to everything we wanted to see

Cons:

Bed was not really comfortable

2026-07-10 • via Nuitee
S
Selene • solo_traveller • it
8
2026-07-10 • via Nuitee
J
John • couple • au
9
I arrived without my luggage as the airline had lost it. The staff were sympathetic and went out of their way to try and
Pros:

Hotel was central located in old town Quebec City with down hill or level easy walk to most points of interest. Clean and comfortable.

Cons:

The place is a little bit dated but that didn’t worry us as this was in line with the ambience of the city.

2026-07-09 • via Nuitee
B
Brian • couple • ca
8
2026-07-06 • via Nuitee