Malmaison Dundee

Hotels
Frasers Hospitality
8.2 (3852 reviews)
The Former Tay Hotel, 28-42 Whitehall Crescent , Dundee , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Heating issues
High prices for services

Categories

Cleanliness
7.88
Certain reviews indicate issues such as blocked sinks and general cleanliness concerns.
Service
9.05
Multiple reviews highlight friendly and accommodating staff.
Location
9.09
Reviews frequently mention the excellent central location near shops and restaurants.
Room Quality
7.54
Provided mixed feedback with reports of heating issues and outdated interiors.
Amenities
7.57
Feedback suggests a lack of proper amenities and heating solutions.
Value for Money
7.83
Some comments about the price being high for the quality offered.
Food and Beverage
8.08
Generally good quality food but some complaints about breakfast variety.
Overall Experience
8.55
Overall sentiment leaned positive despite some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:19

Property Description

Stylish Boutique Accommodation
Malmaison Dundee, located just steps away from the riverfront and V&A Dundee, offers a blend of historic charm and modern luxury. The beautifully-reconstructed building houses rooms with power showers, mood lighting, and flat-screen TVs, ensuring a comfortable stay.

Delicious Dining Options
Indulge in culinary delights at the hotel's brasserie and Josper Grill, serving delectable meals for lunch, dinner, and Sunday Brunch. Unwind at Malbar with a wide selection of classic cocktails, wines, beers, and whiskys, perfect for a relaxing evening.

Convenient Location
Situated only 500m from Dundee railway station, Malmaison Dundee provides easy access to Central Dundee's shops, pubs, and restaurants, all just a short 10-minute stroll away.

Ready to experience the perfect blend of comfort and style? Book your stay at Malmaison Dundee now!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates include 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

No car parking on site. The nearest car parks are Yeoman Shore (across the street), Green Market (a 5 minute walk), Caird Hall and Discovery. Off street parking is free between 6pm and 8am daily.

Starting 1st March 2025 our hotels will be cashless, please use cards or digital payments for transactions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3852 reviews
Cleanliness: 7.88
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 7.83
Food and Beverage: 8.08
Overall Experience: 8.55
C
Carolynn couple gb
4
The staff were very friendly and the breakfast offered great choices with well cooked food to order.
Pros:

The hotel is ideal situated for the train station and shopping centre.The staff were very friendly and helpful and we enjoyed a very good breakfast. The bedroom was well equipped with a good hair dryer, complementary bottle of chilled water and nice toiletries in the bathroom.

Cons:

Our room had a very noisy AC unit and as a result we had to turn it off then endure a very stuffy and hot bedroom which was very uncomfortable. The bed frame was horrendous and creaked and groaned every time there was a slight movement from either myself or my husband. This again didn’t enhance our sleep. Only one lift was operational and the down stairs bar was closed during our stay, although there was an other bar upstairs that was was a converted space using part of the restaurant

2026-07-04 via Nuitee
U
UmaSutha couple gb
5
Passable - don’t hold your breath!
Pros:

Breakfast and staff were polite; had dinner in brasserie and it was good too.

Cons:

Room was Too dark; one light didn’t work; silly scheme where you get drinks for non cleaning of room; and the bed is TOO HIGH for short people to climb!

2026-07-03 via Nuitee
W
Walters solo_traveller gb
8
2026-07-02 via Nuitee
A
Ann couple gb
9
Pros:

Loved the room. We had a suite

Cons:

Nothing

2026-07-02 via Nuitee
M
Martin couple gb
9
2026-07-02 via Nuitee
T
Tony solo_traveller gb
4
Good location, uncomfortable bed and the room was never cleaned
Pros:

The location was great

Cons:

Only 1 lift in operation for the full stay and no obvious sign of stairs

2026-07-02 via Nuitee
S
Susana extended_group es
9
Un sitio perfecto con todo muy cerca
Pros:

Ubicación perfecta. Muy accesible para llegar y en el centro de la ciudad lo que te permite ir a todas partes dando un paseo. Justo enfrente del Museo V&A.

Cons:

Nada

2026-07-02 via Nuitee
J
June solo_traveller gb
8
2026-07-01 via Nuitee
C
Christopher couple gb
10
Good value for money for an overnight stay.
Pros:

Only stayed for 1 night prior to holiday. Room was nice and big, bed was comfy and it was clean.

2026-07-01 via Nuitee
J
John extended_group gb
8
All staff very helpful
Pros:

The staff

Cons:

One of the lifts not working

2026-07-01 via Nuitee
G
George couple mc
6
Adequate accomodation in Dundee
Pros:

Good location in Dundee in a historic building.

Cons:

Room wasn't cleaned despite having the please clean sign on. Average breakfast. Rooms are dark.

2026-07-01 via Nuitee
S
Stuart couple gb
8
2026-06-30 via Nuitee
K
Kasturi solo_traveller my
6
Cons:

We ask for towels and extra blankets from the housekeeping but they did not even get back to us . We keep on calling them but no response and we stayed 2 nights at their King suites. Very bad service

2026-06-30 via Nuitee
M
McQuilter couple gb
10
Very good, excellant suite
Pros:

N/a

Cons:

Nothing

2026-06-30 via Nuitee
A
Anne solo_traveller gb
7
Pros:

Nice staff and lounge area

Cons:

Looking out at concrete walls with no view at all. Dark room. Air conditioning not working and a constant buzz from wardrobe internal lights. Room 401

2026-06-30 via Nuitee
K
Keith couple gb
8
2026-06-29 via Nuitee
J
Jillian couple gb
7
Enjoyable stay
Pros:

Lovely view,quiet room and comfy bed.

2026-06-29 via Nuitee
D
David couple gb
9
2026-06-29 via Nuitee
A
Andrey solo_traveller ru
10
Pros:

Один шаг на лестницу этого отеля с главного входа и ты прям ожидаешь увидеть спускающихся изыскано одетых аристократов!!
Невероятно красивый отель!

В самом центре исторического центра Данди.

Очень удобно уехать автобусом в аэропорт Эдинбурга!!

2026-06-29 via Nuitee
T
Teresa couple us
10
We would stay at Malmaison Dundee again!
Pros:

Convenient location to waterfront and downtown.

2026-06-29 via Nuitee