Faedra Residence

Hotels
8.8 (145 reviews)
14 Agion Deka & Eisodion 7 Chania Crete Agion Deka 14 , Chania Town , GR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
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Review Highlights

Pros:
Great location
Beautiful design
Helpful staff
Cons:
Cleanliness issues
Poor customer service
Room downgrade

Categories

Cleanliness
6.51
The presence of woodworm and bugs in the room reflects a serious cleanliness issue.
Service
9.48
Reception staff provided an alternative room quickly, but overall customer service was perceived as lacking during the stay.
Location
10
The hotel is in a prime location, right in the heart of the old town.
Room Quality
8.47
The alternative room was smaller and dated compared to the originally booked room, impacting the overall room experience.
Amenities
8.99
Facilities like the rooftop and bar were appreciated, but there were minor issues with furniture.
Value for Money
7.96
Given the woodworm issue and room downgrades, guests felt they did not receive the value expected for the price paid.
Food and Beverage
10
The bar was mentioned positively, although specific food options were not reviewed.
Overall Experience
9.01
Despite high expectations, the stay was significantly marred by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:51

Property Description

Central Location in Chania Town
Faedra Residence, situated in the heart of Chania Town, offers easy access to popular attractions like Koum Kapi Beach and Chania Old Venetian Harbour.

Comfortable and Well-Equipped Rooms
Each room at Faedra Residence is thoughtfully designed with a coffee machine, flat-screen TV, and air conditioning. Guests can enjoy the convenience of a private bathroom with free toiletries and some rooms even feature a balcony.

Convenient Amenities and Services
The hotel provides airport transfers and bicycle rental services, ensuring a hassle-free stay for guests. Additionally, the proximity to Nea Chora Beach and Kucuk Hasan Mosque adds to the appeal of this charming property.

Book your stay at Faedra Residence for a memorable experience in Chania Town.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.8
Based on 145 reviews
Cleanliness: 6.51
Service: 9.48
Location: 10
Room Quality: 8.47
Amenities: 8.99
Value for Money: 7.96
Food and Beverage: 10
Overall Experience: 9.01
A
Ana • extended_group • fr
8
Logement propre et bien situé
Pros:

Nous avons séjourner dans la "Chambre Double ou Lits Jumeaux Standard avec Balcon". Logement propre et très bien placé, le centre peut se faire à pied. Le logement est climatisé. Joli établissement.

Cons:

Chambre légèrement petite mais convenable pour deux. Petit bémol : l'emplacement de la climatisation; elle est placée au-dessus du lit.
Le logement est en centre-ville : en voiture, le stationnement est assez compliqué, beaucoup de places étant réservées aux résidents aux alentours.

2026-09-17 • via Nuitee
E
Elena • couple • it
8
2026-09-14 • via Nuitee
K
Konstantina • couple • se
1
Cons:

Dirty, room not as expected, didn’t even fill with toilet paper.

2026-09-06 • via Nuitee
R
Róisín • solo_traveller • ie
8
Lovely accommodation in a great location with friendly staff.
Pros:

Great location in the old town. Lovely staff. Nice room.

Cons:

The toilet leaked and the WiFi was bad

2026-09-04 • via Nuitee
G
grant • couple • gb
8
2026-09-01 • via Nuitee
E
Emmanouil • couple • gb
9
2026-08-28 • via Nuitee
F
Felicia • couple • it
6
Mediocre
Pros:

La posizione centrale della struttura è il punto di forza

Cons:

Pulizia non ha il top. La camera in cui siamo stati non aveva le tapparelle o le veneziane oscuranti quindi appena è sorto il sole stiamo svegliati.

2026-08-25 • via Nuitee
N
NIKOLAS • extended_group • gr
7
2026-08-15 • via Nuitee
Αθηνα • couple • gr
6
2026-08-09 • via Nuitee
P
Piera • couple • it
8
2026-08-02 • via Nuitee
A
Alissar • couple • au
10
Pros:

Location and cleanliness

Cons:

Safe did not work and could do with updating the bathroom

2026-07-23 • via Nuitee
T
Trismpioti • couple • gr
9
2026-07-15 • via Nuitee
U
Urszula • solo_traveller • pl
10
przepiękny pokój z cudnym widokiem z tarasu
Pros:

lokalizacja fantastyczna

2026-06-30 • via Nuitee
M
Michael • couple • gb
10
2026-06-28 • via Nuitee
S
Sharon • couple • gb
8
Really enjoyed our stay in Chania at Faedra Residence. Excellent location. Room 4 is very spacious - more like an apartm
Pros:

Excellent location
Friendly staff
Clean rooms

Cons:

Lots of stairs make this not ideal for those with disabilities- not applicable to us though but worth pointing out

2026-06-26 • via Nuitee
S
Stefan • couple • rs
8
Very good
Pros:

The location is great and the bed is comfortable.
Apartment has a refrigerator.

Cons:

Weak internet and TV had no connection.
It wasn't every day that there were coffee capsules.

2026-06-23 • via Nuitee
S
Sandra • couple • gb
8
Incredible boutique hotel with lovely rooms in a trendy neighbourhood
Pros:

Brilliant location ~ right by amazing restaurants and bars and cute coffee cafes. The staff were super friendly and really helpful. They stored my luggage whilst I travelled around Crete. The beds were very comfortable, the cleaning lady came every morning to refresh towels and clean the room. The young ladies on reception were amazing nothing was too much trouble.

Cons:

I first stayed in the suite with a beautiful roof terrace but the umbrella was broken so couldn’t relax on the sun beds as it was too hot. The owner ordered a new one as soon as I told him. The next room I stayed in ~ a lovely double had a leak in the bathroom again the owner said he would have it repaired as a matter of urgency. He was very friendly and professional

2026-06-19 • via Nuitee
M
maminiaina sariaka • solo_traveller • de
10
Perfect for what I was looking for during my stay.
Pros:

Perfect location, very close to the city center and within walking distance of everything. The bed was comfortable, I especially loved the décor—original, stylish, and very well thought out.
I had a very pleasant stay.

Cons:

The internet connection wasn’t always very reliable, possibly due to the building’s concrete structure, but it wasn’t a major issue for my stay.

2026-06-19 • via Nuitee
W
Wendy • solo_traveller • gb
10
Pros:

The staff were lovely and very friendly and went out of their way to be helpful. The accommodation is very beautiful and had a lovely bar. Our family stayed in the triple and also the rooftop terrace rooms and both provided everything needed to enjoy our holiday. We loved being right in the centre of Chania and would gladly return to this lovely hotel

Cons:

Nothing, loved everything about our stay

2026-06-16 • via Nuitee
S
Sandra • solo_traveller • gb
10
Amazing suites in the heart of the old town
Pros:

The location is amazing, the suite with the roof terrace is fabulous, with sweeping views over the harbour. The room was cleaned every day and the staff were super friendly and helpful. They kindly stored my luggage when I went to Loutro . The cafe / bar is lovely to sit out for a coffee or glass of wine.

Cons:

Nothing every thing was beautiful

2026-06-09 • via Nuitee