Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Kind staff
Excellent location
Comfortable rooms
Good value for money
Cons:
High breakfast prices
Need for more amenities

Categories

Cleanliness
9.38
Multiple mentions of cleanliness and well-maintained rooms.
Service
9.85
Staff is described as very kind, attentive, and accommodating.
Location
9.89
Frequently praised for being centrally located and convenient.
Room Quality
9.34
Rooms are described as modern, comfortable, and well-designed.
Amenities
8.37
No specific mentions about amenities, though some comments on needing additional options.
Value for Money
9.33
Good value for the quality and service provided.
Food and Beverage
8.38
No specific feedback on food; breakfast prices noted as high.
Overall Experience
9.85
Overall satisfaction is high with several returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:50

Property Description

Convenient Location
Situated within close proximity to Santander Festival Palace and Santander Port, Citrea Santander offers easy access to popular attractions.

Comfortable Accommodations
This 3-star hotel provides guests with a pleasant stay in non-smoking rooms equipped with free WiFi.

Nearby Attractions
Explore nearby points of interest such as Puerto Chico, Menendez Pelayo Library, and Santander Cathedral during your stay at Citrea Santander.

To book your stay at Citrea Santander and experience comfort and convenience in Santander, make your reservation today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 1299 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.89
Room Quality: 9.34
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.85
G
gary • extended_group • gb
10
2026-07-04 • via Nuitee
E
Eva • family_with_children • es
9
Cómodo, fqmiliar y práctico
Pros:

Ubicación, confort y amabilidad del personal

Cons:

El precio por noche era bastante elevado por ser una noche de sábado

2026-07-04 • via Nuitee
P
Pauline • family_with_children • es
10
2026-07-03 • via Nuitee
E
Eoin • couple • ie
8
Very happy stay
Pros:

A lovely room very clean and wonderful friendly helpful staff
Tamara and her lady. Colleague could not have. been nicer

Cons:

Nothing I did not like
Hotel also arranged a 7.45am taxi for me to the airport

2026-07-03 • via Nuitee
M
Mirela • couple • al
10
2026-07-03 • via Nuitee
V
Vicente • couple • es
7
2026-07-02 • via Nuitee
G
Gabriela Morelli • solo_traveller • ar
10
2026-07-02 • via Nuitee
L
Lucas • couple • us
10
2026-07-02 • via Nuitee
M
María • solo_traveller • es
8
Bueno para visita corta a la ciudad
Pros:

La localización, en el centro de la ciudad, la limpieza y el desayuno, camas comodas

Cons:

El mobiliario, complicado para guardar la ropa de no colgar

2026-07-02 • via Nuitee
Y
Yaiza • solo_traveller • es
10
2026-07-01 • via Nuitee
J
jose david • solo_traveller • es
9
Pros:

El personal muy amable. La ubicación muy buena, la habitación limpia pero un poco pequeña.

2026-07-01 • via Nuitee
N
Noelia • solo_traveller • es
10
Pros:

Habitación bonita y cama cómoda. Buena situación.

2026-06-30 • via Nuitee
J
Jennifer • couple • de
9
Empfehensweres Hotel - nahe des Camino del Norte.
Pros:

Gute Ausgangslage, schönes, sauberes Zimmer

Cons:

Der Kühlschrank gibt mehr wärme ab als das er kühlt. Man hört den Aufzug wenn man das Zimmer direkt neben dem Aufzugsschacht hat.

2026-06-29 • via Nuitee
M
msierra01 • solo_traveller • es
10
Pros:

Localización, diseño i comididad

2026-06-29 • via Nuitee
D
Diana • family_with_children • gb
10
Excellent, friendly boutique hotel within walking distance of all amenities.
Pros:

Very friendly welcome. We arrived early (hot and tired) and were able to check in which was really appreciated. Staff spoke good English which compensated for my poor Spanish. Great location near bars, cafes and main shopping street with supermarkets. The hotel is small and stylish so it seemed quiet, even though we were told it was busy. We had two twin/doubles and they were slightly different in layout and decor. Both had aircon, fridges and rainfall showers and were very clean. My daughter and I had a big wet room style shower and bathroom with wooden door. My husband and son had a bigger room but the bathroom had an opaque glass door and shower cubicle. They were pleased with the big TV to watch the World Cup on in the middle of the night and we were pleased we didn't have to! Windows opened if fresh air is required but blackout curtains meant a good night's sleep. Water was provided in the room and in reception. My son uses a wheelchair and was able to access the room and all areas of the hotel via the lift. We didn't choose a disabled room but I believe there are some. The hotel itself is up a slight hill but there is a moving walkway to assist, which was a great feature.

Cons:

We had no issues really. In our room the layout seemed a bit 'quirky' with the clothes rail over the fridge and kettle (which was not near a plug) and the fridge wasn't very cold but, overall, no complaints. The 'city view' was the side of another building but you don't have to walk far to get great views of Santander and we didn't choose the hotel for that.

2026-06-28 • via Nuitee
A
Antonio • couple • es
7
Cons:

Estuvimos en la habitación 101 y creo que debería aislarse la habitación del calor de la terraza poniendo una puerta entre la terraza y la habitación

2026-06-27 • via Nuitee
D
Dominique • couple • fr
5
Cons:

Attention si vous voulez aller en voiture ou moto pas de parking à proximité hôtel en plein centre

2026-06-26 • via Nuitee
E
Enric • solo_traveller • es
8
2026-06-26 • via Nuitee
R
Rebecca • solo_traveller • se
9
2026-06-25 • via Nuitee
F
Francisco José • solo_traveller • es
9
Pros:

Todo bien

Cons:

Todo bien

2026-06-25 • via Nuitee