Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Kind staff
Excellent location
Comfortable rooms
Good value for money
Cons:
High breakfast prices
Need for more amenities

Categories

Cleanliness
9.38
Multiple mentions of cleanliness and well-maintained rooms.
Service
9.85
Staff is described as very kind, attentive, and accommodating.
Location
9.89
Frequently praised for being centrally located and convenient.
Room Quality
9.34
Rooms are described as modern, comfortable, and well-designed.
Amenities
8.37
No specific mentions about amenities, though some comments on needing additional options.
Value for Money
9.33
Good value for the quality and service provided.
Food and Beverage
8.38
No specific feedback on food; breakfast prices noted as high.
Overall Experience
9.85
Overall satisfaction is high with several returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:50

Property Description

Convenient Location
Situated within close proximity to Santander Festival Palace and Santander Port, Citrea Santander offers easy access to popular attractions.

Comfortable Accommodations
This 3-star hotel provides guests with a pleasant stay in non-smoking rooms equipped with free WiFi.

Nearby Attractions
Explore nearby points of interest such as Puerto Chico, Menendez Pelayo Library, and Santander Cathedral during your stay at Citrea Santander.

To book your stay at Citrea Santander and experience comfort and convenience in Santander, make your reservation today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 1330 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.89
Room Quality: 9.34
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.85
P
Pedro • couple • es
10
2026-07-24 • via Nuitee
M
Monika • couple • sk
10
2026-07-23 • via Nuitee
R
Richard • solo_traveller • gb
9
Great room, conveniently located
Pros:

Breakfast buffet was very good.
Room was spacious, with excellent air-conditioning. A nice bathroom, shower was decent.
The hotel is located very close to the main shopping street in central santander.

Cons:

When it came to pay, the staff member said my card didnt work. This meant a short trip to a nearby bank to get cash out, which incurred a small fee. I queried with my bank, who said there was no issue whatsoever with my card (evidenced by the fact that my card worked in a cash machine), and that the bank record indicated thehotel staff member had processed it wrongly. However when i tried to email the hotel to tell them this, they rejected this out of hand and said there was no error on their part. A dosappointing end to a lovely stay.

2026-07-22 • via Nuitee
R
Rocio • solo_traveller • es
10
2026-07-22 • via Nuitee
A
Andrea • family_with_children • it
9
2026-07-21 • via Nuitee
N
Nuno • solo_traveller • be
9
Amazing and friendly staff! Great location and rooms are perfect for a short stay! Highly recommended
Pros:

Staff super welcoming, friendly and everything in the hotel was super comfortable

2026-07-21 • via Nuitee
Y
yann • family_with_children • fr
8
Hôtel très zen et bien placé
2026-07-18 • via Nuitee
E
Eugen • family_with_children • al
10
2026-07-18 • via Nuitee
M
mike m • couple • ie
10
2026-07-17 • via Nuitee
A
alexandra • couple • ro
8
2026-07-16 • via Nuitee
S
SANDRA • couple • es
9
Maravillosa
Pros:

El personal de recepción han sido muy amables y además también nos han orientado para ir a zonas de restauración y lugares que visitar.

Cons:

El desayuno no lo cogimos ya que nos pareció bastante caro y no vimos que tuviera mucha variedad.

2026-07-16 • via Nuitee
L
Lopez • solo_traveller • es
9
Pros:

La ubicación y la habitación

Cons:

El aire muy frio

2026-07-15 • via Nuitee
J
Jesus • solo_traveller • es
9
Estupenda
2026-07-12 • via Nuitee
O
OLGA • solo_traveller • es
5
2026-07-10 • via Nuitee
V
Vicente Hernandez Ruiz • couple • es
7
2026-07-09 • via Nuitee
G
Gustavo • couple • ar
10
Pros:

Todo impecable

2026-07-09 • via Nuitee
S
Soraya • couple • es
9
Inmejorable
Pros:

Me gustó la funcionalidad, decoración y limpieza

Cons:

Nada reseñable

2026-07-08 • via Nuitee
P
Paul • solo_traveller • gb
8
Clean, modern conveniently located and comfortable
Pros:

Location is excellent. Short walk to get to most of the main attractions.

Cons:

Configuring room as twin beds a problem as reading lights fixed to the wall get in the way of placing the beds conveniently

2026-07-07 • via Nuitee
P
Polillin • solo_traveller • cl
10
Pros:

Todo!!!!!

2026-07-06 • via Nuitee
V
Vladislav • couple • es
10
2026-07-05 • via Nuitee