Citybox Brussels Centre Louise

Hotels
8.2 (7474 reviews)
Rue Dejoncker 53 , Brussels , be

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Good location
Convenient amenities
Cons:
Cleanliness issues
Lack of variety in breakfast

Categories

Cleanliness
5.59
Several reviews highlighted issues with cleanliness, particularly in common areas and rooms.
Service
9.06
General sentiment of service being average, but specific positive experiences mentioned.
Location
9.6
Multiple reviews praised the location as ideal and convenient.
Room Quality
8.05
Comments on room comfort were mixed, with some noting noise and basic amenities.
Amenities
8.58
Facilities like self-check-in and cleanliness were generally well-received.
Value for Money
8.54
Value perception varies; some felt it matched their expectations while others expected more.
Food and Beverage
7.59
Food options were mentioned as limited in variety, especially for dietary preferences.
Overall Experience
8.56
Mixed experiences with a generally satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:27

Property Description

Prime Location
Modern Amenities
Multilingual Staff

Conveniently located in the Sint-Gillis / Saint-Gilles district of Brussels, Citybox Brussels is the ideal choice for travelers seeking comfort and convenience. This 3-star hotel offers a shared kitchen, free WiFi, and a shared lounge for guests to unwind after a day of exploring the city.

The modern rooms at Citybox Brussels feature private bathrooms, comfortable bedding, and functional workspaces. Guests can enjoy the convenience of a business center, vending machines, and friendly staff fluent in English, French, and Dutch available at the 24-hour front desk.

Book your stay at Citybox Brussels now to experience a seamless blend of modern amenities and prime location in the heart of Brussels.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 7474 reviews
Cleanliness: 5.59
Service: 9.06
Location: 9.6
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.56
P
Paweł solo_traveller pl
10
2026-05-30 via Nuitee
I
Ieva solo_traveller lt
8
2026-05-30 via Nuitee
T
Takacova couple sk
8
Pros:

Very good location, near to everything.

Cons:

Quite noisi surounding.

2026-05-30 via Nuitee
Y
yolanda couple es
1
2026-05-30 via Nuitee
C
Can extended_group se
3
Cons:

The air conditioner didnt work. It was really hot and the windows didnt open. Really had trouble sleeping.

2026-05-30 via Nuitee
אושרת family_with_children il
7
Pros:

Das Personal war sehr freundlich und hilfsbereit. Die Lage ist gut mit Zugang zu Metro und auch zu Fuß nicht zu weit vom Stadtzentrum

Cons:

Das Zimmer war sehr Laut mit eine Strassenbahn Linie direkt am Fenster, und der Klimaanlage war kaputt. Das Fenster ging aber so wieso auf, also war es sehr heiß. Außerdem, ging das digitale Check-in nicht. Ich bekam auch eine unerwartete Whatsapp Nachricht zum vorab Checkin, völlig unnötig.

2026-05-30 via Nuitee
K
Karlijn solo_traveller nl
10
Amazing for a short or longer stay
Pros:

It's a really nice hotel! Right in the heart of Brussel, with a small supermarket right next door and the tram just a 2-minute walk away. The train station is only a 21-minute walk away. The check in and check out were both staff less but worked so fast and were super convenient. There are plenty of amenities in the common area downstairs (washing machines, kitchen, TV, ping-pong table, etc.). The beds are incredibly comfortable (and I say that as someone with back problems). The airconditioning was great in the summer heat! The shower has different pressures for massage which was nice!

Cons:

It's in the middle of the centre of Brussels, so it's quite noisy. Especially the trams that pass by the building. You can literally feel the vibration as they drive by. And an extra towel would be nice. But that's all, no complaints. I would definitely recommend it!

2026-05-30 via Nuitee
D
Dimitrios solo_traveller gr
7
2026-05-30 via Nuitee
D
didier couple fr
8
Pros:

Hôtel bien situé.

2026-05-30 via Nuitee
E
Eric couple be
9
Pros:

Propre bien situer

Cons:

Il faut une smart tv

2026-05-30 via Nuitee
D
Debora couple es
7
2026-05-30 via Nuitee
T
Thomas couple fr
8
Pros:

Hôtel bien situé, efficace, service rapide de check in/out, équipement adapté pour un rapide séjour pour le travail. J'y retournerais probablement pour un prochain séjour.

2026-05-30 via Nuitee
M
MOISES couple ve
9
Mejorar
Pros:

La ubicación, y la espontáneida de la entrada y salida.

Cons:

Quise bajar las escaleras porque 1 de los 2 ascensores no funcionaba, y no pude salir d la última puerta porque la tarjeta/llave no me dejaba salir, entonces en caso de urgencia iba tener mucho protocolo.

2026-05-29 via Nuitee
G
Giga solo_traveller ge
9
Best location, best value for money
Pros:

Rooms are actually bigher than in pics. Sparkling clean. No fridge or cups/glasses in the rooms. No safe-box. No "do not disturb" signs.Excellent location,
Self-check in and check out as well as luggage store.
Check in time 3pm, check out 12:00.
Public fridge available at the guests kitchen area (sort of launge).
Vending machines for quick evening snack.
Sparkling clean rooms ans toilets.
Very very good value/price.

Cons:

No glasses in the room.
Poor quality soap.
Do not disturb sign - not available.
Small fridge in the rooms - not available.
Coffee maker - not available neither in the room, nor in shared kitchen (i would strongly recommend adding one nespresso maker in the kitchen, as i do not like machine coffees).
Aircon worked very bad in our room, almost impossibly hot.

2026-05-29 via Nuitee
M
Mariana extended_group nl
7
Good, but check the air conditioner before if it’s hot
Pros:

Auto service, shared kitchen, good facilities, ok price! I like the concept of having a place where you can stay some days and cook , the room is also good size, comfy bed!

Cons:

Unfortunately it was very very hot and the air conditioning was not working!
It was only one night but enough to make it a bad sleep! I should have asked to change, but we thought during night was going to get it cold, but it didn’t !

2026-05-29 via Nuitee
A
Andrea solo_traveller it
6
The location is good, close to the metro. The carpet in the corridor was very dirty, and the one in the room was not cle
Pros:

The location is good, close to the metro and the city center.

Cons:

The carpet in the corridor was very dirty, and the carpet in the room was also dirty.

2026-05-29 via Nuitee
C
Cyril solo_traveller de
6
Pros:

La simplicité de check in et check out
La présence du personnel pour répondre à quelques questions
La taille de la chambre

Cons:

Le prix du parking par nuit
L'état de la chambre. Ce n'était pas horrible, loin de là, mais c'était mal entretenu.
Les lits superposés bruyants
Le bruit extérieur et intérieur
Le peu de meubles

2026-05-29 via Nuitee
M
Mallows solo_traveller gb
10
2026-05-29 via Nuitee
T
Tathiane couple de
1
Wouldn’t recommend
Pros:

Good location

Cons:

They didn’t have an AC or a fan and it was 30 degrees outside. It was impossible to sleep inside the room

2026-05-28 via Nuitee
C
Cécile solo_traveller fr
8
2026-05-28 via Nuitee