Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Golfing on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Secured parking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor noise management
High breakfast prices

Categories

Cleanliness
7.78
Several comments pointed out issues with hygiene and cleanliness.
Service
9.05
Generally friendly staff, but service inconsistency noted in certain situations.
Location
9.29
Prime location appreciated by guests.
Room Quality
8.24
Room quality generally praised, though some found rooms small.
Amenities
8.27
Amenities like breakfast and parking were decent, but improvements noted.
Value for Money
7.73
Issues with perceived value for quality received, particularly concerning the breakfast price.
Food and Beverage
7.78
Breakfast quality and price received mixed feedback.
Overall Experience
8.25
Overall experience was good, but negative points from specific lacks detracted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:47

Property Description

Prime Location near Beach and Shopping Area

Mercure Oostende is a mere 250 meters from the sandy beach and Casino Kursaal, offering a convenient stay close to Ostend's main shopping district. Private parking adds to the ease of access for guests.

Modern Rooms with Amenities

Each room at Mercure Oostende boasts a flat-screen TV, work desk, and tea/coffee facilities, ensuring a comfortable and convenient stay. Guests can savor a delicious buffet breakfast with a variety of hot and cold dishes.

Dining and Entertainment Options

The Premtime café presents a diverse international menu for lunch and dinner, while the hotel bar offers a selection of beverages, including local Belgian beers. Enjoy the vibrant culture of Ostend and explore nearby attractions like the Crystal Ship and Fort Napoleon.

Book your stay at Mercure Oostende for a memorable experience by the beach!

Important information:

If you would like to request an extra bed please notify the hotel of that person's age so that the right bed can be provided.

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1300 reviews
Cleanliness: 7.78
Service: 9.05
Location: 9.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.78
Overall Experience: 8.25
V
Verding • couple • be
8
2026-06-20 • via Nuitee
S
Sadek • solo_traveller • lb
9
2026-06-20 • via Nuitee
A
Adano Mahamat • couple • be
8
Mon séjour était impeccable grâce au service de lhotel
Pros:

L’accueil est formidable ainsi que à chambre .nous avons aimé l’emplacement qui est à 250m de la plage

Cons:

Pour moi tout est nickel

2026-06-20 • via Nuitee
M
Mee • couple • be
9
Très bien
Pros:

La chambre confortable , le personnel très gentil et l emplacement de l hôtel

Cons:

Rien

2026-06-18 • via Nuitee
F
Friso • couple • gb
8
Great location and exactly what we wanted
Pros:

Location, with parking close by. The staff were very friendly and helpful and the room was perfectly clean.

Cons:

The bed was a little firm

2026-06-15 • via Nuitee
K
Karel • extended_group • nl
9
Top locatie en personeel super vriendelijk! Ontbijt was lekker vers en uitgebreid.
Pros:

Top locatie en personeel super vriendelijk! Ontbijt was lekker vers en uitgebreid.

2026-06-14 • via Nuitee
T
Theodorus • couple • nl
8
2026-06-14 • via Nuitee
T
THERY • solo_traveller • fr
9
Impeccable
Pros:

Bel accueil et surclassé à l'occasion de notre mariage, propreté et proximité du casino impeccable.
Tarif intéressant pour un mercure et le standing. Nous reviendrons pour sûr.
Mr et Mme Vandevenne.

Cons:

RAS

2026-06-13 • via Nuitee
C
Carmela • family_with_children • it
10
Bella esperienza
Pros:

Ci sono stata solo una notte ma è andato tutto bene

Cons:

Niente

2026-06-13 • via Nuitee
J
Joëlle • couple • lu
9
2026-06-10 • via Nuitee
D
Dorothee • couple • de
7
2026-06-08 • via Nuitee
M
Michael • extended_group • de
7
2026-06-07 • via Nuitee
B
Bushiri • solo_traveller • be
6
2026-06-07 • via Nuitee
M
Matthias • couple • be
4
Cons:

Mini kamer met uitzicht op brandladder en 2m verder volgende gebouw.
Veel lawaai van gang en naastliggende trap.

2026-06-05 • via Nuitee
R
Rudi • couple • be
9
2026-06-04 • via Nuitee
D
Dirk • couple • be
8
Pros:

Heerlijk ontbijt. Goede locatie.

2026-06-03 • via Nuitee
L
Laurent • solo_traveller • be
10
2026-06-02 • via Nuitee
H
hautekiet • couple • be
7
bien sans plus
Pros:

Accès hôtel facile, parking très proche, rue commerçante et plage d'accès facile. Check in rapide et accepté a 13 h

Cons:

certainement le déjeuner : très mauvais pains, fromages pas exceptionnels, lard et oeufs brouillés sec, une seule sorte de yaourt , pas grand choix de fruits frais ni de confitures, par contre très bon saumon; Aucun accueil c'est débrouille toi.
En résumé ne vaut vraiment pas le prix, j'ai d'ailleurs annulé mon petit déjeuner le lendemain surtout que l'enseigne "PAUL" est très près de l'hôtel avec une tout autre qualité de pains , viennoiseries , café, et chocolat chaud.

2026-06-02 • via Nuitee
E
Elly • couple • be
6
Cons:

Het ontbijt viel tegen. Weinig keuze voor het bedrag dat betaald werd.

2026-06-01 • via Nuitee
F
Fassotte • couple • be
9
Court séjour, mais satisfait de cet hôtel
Pros:

Le comfort de la chambre : très spacieuse, une table et deux chaises et avec un très grand lit, le petit-déjeuner copieux, c'est la seconde fois que nous allons à cet hôtel, il s'améliore d'année en année

Cons:

Rien! le personnel est aimable et professionnel, toujours à votre service pour tous les renseignements

2026-06-01 • via Nuitee