Keraton Krakatoa

Hotels
8.2 (29 reviews)
Jl. Raya Anyer Carita KM. 147, Kelurahan Bulakan, Kecamatan Cinangka, Serang , Banten , id

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Clean swimming pool
Beautiful sea view
Cons:
Average room quality
Lack of prayer facilities

Categories

Cleanliness
8.11
The swimming pool is clean, but overall the room quality is average.
Service
8.58
Location and service are good.
Location
8.62
The location is great with a beautiful sea view.
Room Quality
7.57
Rooms are standard and not exceptional.
Amenities
8.1
Basic amenities available, but lacking prayer facilities.
Value for Money
8.26
Good value considering the location and service.
Food and Beverage
8.11
Food options were decent but not outstanding.
Overall Experience
8.28
Overall, a pleasant stay with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:02

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Swimming Pool and Water Park
Enjoy a refreshing dip in our outdoor swimming pool or have a splashing good time at the water park.

Family-Friendly Amenities
With a children's playground on-site, families can relax knowing that their little ones are entertained.

Exceptional Service and Multilingual Staff
Our dedicated staff, fluent in English and Indonesian, are available 24/7 at the reception to ensure your needs are met promptly.

Experience a perfect blend of comfort and leisure at Keraton Krakatoa. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 29 reviews
Cleanliness: 8.11
Service: 8.58
Location: 8.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.26
Food and Beverage: 8.11
Overall Experience: 8.28
M
Mutia • couple • id
10
2026-07-09 • via Nuitee
A
astuti stu • family_with_children • id
1
Harus berhati-hati karena tidak ada CCTV di area hotel
Pros:

Harga makanan bersahabat, ada taman walau kolam-kolamya tidak terawat, melihat langsung ke pantai, ada pembatas di laut. Akan mengubah review saat kura-kura saya dikembalikan.

Cons:

tidak ada cctv, standar keamanan kurang, staff yang tidak jujur, kura-kura saya hilang dan ada satu staff yang sangat mencuritgakan, kolam surut di sore hari sehingga tidak bisa berenang, area laut banyak batu-batu yang tajam harusnya bisa dipindahkan agar anak-anak mainnya lebih aman.

2026-07-03 • via Nuitee
H
Haris • solo_traveller • id
6
2026-06-01 • via Nuitee
T
Truong Duy • extended_group • vn
9
2026-05-15 • via Nuitee
K
Konstantin • solo_traveller • de
8
2026-04-29 • via Nuitee
V
Virda • extended_group • id
7
Good for short stay
Pros:

The location, the view ane the friendliness of the staff

Cons:

Need maintenance especially the bathroom and the linen like blankets etc

2026-04-06 • via Nuitee
Y
Yulia • couple • id
8
Refres dan Happy
Pros:

Pemandangan lautnya , kolam renang nya bersih

Cons:

Kamarnya kurang istimewa biasa aja

2025-11-15 • via Nuitee
A
Andri • couple • id
9
Pros:

Lokasi dan pelayanan

Cons:

Tidak ada

2025-10-27 • via Nuitee
A
ardila • couple • id
8
2025-10-19 • via Nuitee
A
Alaa • couple • tr
8
Pros:

كل شيء أعجبني

Cons:

عدم وجود مصلى في الفندق وعدم وجود علامة القبلة في الغرف وعدم وجود سجادة للصلاة وعدم وجود ثلاجة ودولاب لحفظ الملابس أيضا

2025-07-11 • via Nuitee
T
Tha • family with young children • id
8
Very good
2025-04-07 • via Nuitee
B
Bakaysa • young couple • us
9
Superb
2024-12-27 • via Nuitee
A
Abdullatif • family with young children • sa
7
Good
2024-11-07 • via Nuitee
K
Kresna • young couple • id
7
Good
2024-09-29 • via Nuitee
P
Park • young couple • id
4
Disappointing
Pros:

The background outside the resort was great for taking pictures.

Cons:

The wifi signal was weak, so I experienced disconnection while watching Netflix. The shower room also needs to be improved to be more modern. There were ants, so it seems that a pre-inspection is needed before the guests arrive. I was surprised when a resort staff member came to the breakfast room service and knocked on the door. It would be polite to install an intercom in the resort and notify the guests of the room service in advance. Since there is no intercom in the resort, I was frustrated because I couldn't ask about inconvenient things like the wifi password right away. I hope that these opinions of mine will be reflected well and the resort will become a better place.

2024-09-17 • via Nuitee
M
Mafulum • family with young children • id
8
Very good
2024-09-16 • via Nuitee
J
Justine • family with young children • id
8
Good!
Pros:

Nice view, nice staff and nice decor

2024-07-11 • via Nuitee
Y
Yuriyani • young couple • ca
9
Superb
2024-07-07 • via Nuitee
W
Wesam • family with young children • id
9
Superb
2024-04-23 • via Nuitee
M
Michael • young couple • gb
2
Terrible
Pros:

The sea view from the room. Air Con worked in the room. Staff were friendly and were maybe doing their best.

Cons:

Room was grotty. Bathroom lock on the door did not lock properly. Bed sheets though changed for clean everyday were stained. The food was terrible, all fried and very greasy. If you like a cold shower, all good for you. The pool though we did use, was a little dirty, dead insects, twigs and leaves floating around in it. Public transport is non existant, you need a car. I cannot believe this is a 4 star hotel. I have paid less and stayed in much better accommodation. In reality the hotel is nothing like the pictures on booking.com. I feel like I was conned.

2024-04-20 • via Nuitee