Dialoog Seminyak

Sewerage smell in bathroom.
Buffet breakfast basic and not very nice. Restaurant expensive for not good quality.
Bed pretty hard. I asked for my room to be serviced as I was sick, but they just remade bed and didn’t change the sheets in 5 nights. No pathways on the street outside the hotel. So had to walk on busy and uneven road.

By the end of our stay when we collected our luggage at the reception, I dropped a jog of a plant accidentally and the reception told me to pay around 500 K , when I told them that there is such a price for a small plant 🪴 in Bali they told me 250 K is enough, I was sad and upset with this way of hospitality and how to deal with a guest flying 13 hrs to visit Bali

There was loud construction/DIY work happening on most days – drilling, sawing and banging while they appeared to be fixing up rooms/doing maintenance. The WiFi kept breaking, and the pool bar wasn’t open during low season. We specifically wanted a pool bar, so pretty annoying that nobody informed us it would be closed when we came for a tour before booking.

The noise at night was ridiculous. There was banging on the stairs or walls – we’re not entirely sure what it was – but the hotel wasn’t busy, so it certainly wasn’t from crowds of drunk guests. We were also woken multiple times by talking and shouting around midnight, 3:00am, 6:00am. On a couple occasions, I looked through the peephole and saw staff delivering supplies and chatting loudly, with no regard for sleeping guests, so I’m assuming it was them every time.

Breakfast was blah most days. I specifically requested properly toasted toast for my avo on toast, “cooked/crispy/dark brown”, but it still came out soft and soggy, like it had been toasted for five seconds.

Another issue was that every couple of days our room keys would stop working, meaning we had to go back to reception to have them reset. We were staying on the third floor, which was already a bit of a hike (unless you wanted to use the extremely hot lift), so having to continually walk back down and up again every time the keys died became incredibly frustrating.

We also got sick from eating somewhere else and ended up losing two days of our holiday stuck in bed. Once we recovered, we were excited to enjoy our last few days! After our first day out after being sick, we just wanted to relax in our room and watch a movie in the evening, but the WiFi wasn’t working again. That meant no internet, no TV, and we couldn’t even use the room phone to contact reception or room service because it operated via WiFi. Super frustrating.

Then on our last day, all we wanted to do was relax by the pool.

The elevator was not very good.

Nothing

Too many ants

Rooms aren’t very well soundproofed - could hear a lot of outside noise.
Bed was a bit on the hard side

The wifi was not good. We were in a 2 bedroom apartment and the main bedroom had a huge window on one side and there must be an outside light right outside, it shines in all night and no curtain

Construction work near my room. It would have been nice to sit on the balcony and look at some artwork or maybe a painted design on the concrete block facade that was facing my room. Signage to where the foyer front desk was would also be very helpful.