Hilton Queretaro

Hotels
Hilton Hotels & Resorts
8.1 (66 reviews)
Anillo Vial Junipero Serra, 1500 Colonia Arboledas , Querétaro , mx

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent service
Cons:
No negative aspects mentioned

Categories

Cleanliness
8.35
Todo estuvo excelente.
Service
8.35
De tudo. Atendimento é excelente.
Location
7.95
Standard quality for this hotel tier.
Room Quality
8.35
Quarto amplo, limpo e confortável.
Amenities
7.95
Standard quality for this hotel tier.
Value for Money
7.95
Standard quality for this hotel tier.
Food and Beverage
7.95
Standard quality for this hotel tier.
Overall Experience
7.95
Overall satisfaction was high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Luxurious Accommodations
Indulge in the elegant rooms adorned with dark wood furniture, equipped with modern amenities like an electronic safe and a coffee maker. Some rooms even boast stunning city views.

Culinary Delights
Savor delectable international dishes at the on-site restaurant or enjoy the convenience of 24-hour room service. Unwind at the bar while taking in breathtaking panoramic views of the city.

Convenient Location
Located just a short stroll from Queretaro 2000 Park and a quick drive from the historic city center, Hotel Diamante Queretaro offers the perfect blend of serenity and accessibility. Don't miss the chance to experience it all.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$250 per person per night when using an existing bed.
    Children up to and including 2 years old stay for US$500 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 66 reviews
Cleanliness: 8.35
Service: 8.35
Location: 7.95
Room Quality: 8.35
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 7.95
G
Gee Louise family_with_children au
9
Nice!
Pros:

Our room was super comfy and clean. We had a nice view as well. We didnt swim in the pool because it was always too busy. The food and drinks at the resturant and little shop on the property are super expensive, but there is a gas station 1 block away and you can uber eats. Hotel shuttle is really good and the property is also withing a 5 min walk to the nearest metro and a 10 min walk to another metro and the LAX/Metro Transit centre where you can catch buses to Santa Monica for $1.25 per person, or get the metro to downtown LA and Hollywood.

2026-07-23 via Nuitee
S
Sergio family_with_children mx
10
2026-06-29 via Nuitee
L
Luis solo_traveller mx
10
2026-06-22 via Nuitee
A
Andrea couple mx
10
2026-06-19 via Nuitee
R
Roberto Santiago solo_traveller mx
10
Cobro de más en consumos.
Pros:

Todas las instalaciones muy bien!

Cons:

No me gustó es qué al llegar dejé un boucher abierto para consumos por $5000 y sólo consumi más o menos la mitad y me dijeron me bonificaban y a la fecha no lo han echo ya mandé un mail y no contestan!!

2026-06-08 via Nuitee
D
Daniel solo_traveller mx
1
Pros:

nADA

2026-04-07 via Nuitee
S
Samuel family_with_children mx
3
2026-04-02 via Nuitee
T
Thomas couple mx
9
2026-03-27 via Nuitee
J
Juan Sebastian couple ar
9
2026-03-06 via Nuitee
M
Martha extended_group mx
10
2026-03-02 via Nuitee
H
Hugo couple mx
9
2026-01-29 via Nuitee
G
Graciela solo_traveller mx
10
muy agradable, el personal muy amable
Pros:

no desayuné en el hotel

2026-01-19 via Nuitee
E
eduardo couple mx
10
Pase la noche de fin de año ,todo Exelente
Pros:

Instalaciones,limpieza y atención del personal

2026-01-09 via Nuitee
R
Ricardo family_with_children mx
10
Great hotel
Pros:

Great hotel

Cons:

Great hotel

2026-01-05 via Nuitee
M
María Andrés couple mx
10
Pros:

Todo estuvo excelente

Cons:

Nada

2025-12-15 via Nuitee
R
Raquel Carmen family_with_children br
10
2025-12-01 via Nuitee
J
jorge couple mx
10
2025-11-18 via Nuitee
R
Raquel Carmen solo_traveller br
10
Pros:

De tudo. Atendimento é excelente. Quarto amplo, limpo e confortável.

2025-10-30 via Nuitee
T
Trini young couple us
10
Outrageous
Pros:

Customer service is amazing, at the front desk everybody have been polite and friendly. The hotel is clean, elegant, welcoming, its facilities like the gym , pool and terrace are awesome. The food at the restaurant is marvelous ! I tried the pastor octopus and what an amazing quality. Also, cocktails are fantastic.

Hilton Querétaro is for sure a hotel we always want to come back to when visiting Querétaro. Thanks for the great service and attention you have been giving to us.

Cons:

Everything is amazing! My experience has been completely positive

2025-06-27 via Nuitee
J
Jose young couple mx
10
Exceptional
Pros:

Location. Cleanliness. Staff. Parking

Cons:

Not a thing

2025-01-13 via Nuitee