Hotel Ladenmühle

Hotels
7.6 (1291 reviews)
Bielatalstr. 1 , Kurort Altenberg , DE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Decent breakfast
Cons:
Self-service systems
Communication issues
Outdated rooms

Categories

Cleanliness
7.64
Most reviews indicated clean rooms, though some felt furnishings were outdated.
Service
7.81
While some mentioned issues with self-service and communication barriers, there were mentions of friendly staff when present.
Location
8.65
Multiple reviews praised the hotel's good location.
Room Quality
7.3
Rooms described as outdated and lacking proper heating in some reviews.
Amenities
6.63
Self-service systems were seen as impersonal, and various amenities were criticized for being insufficient.
Value for Money
7.89
General sentiment was that the hotel provided decent value, though some expected more for the price.
Food and Beverage
7.14
Breakfast received positive feedback, but other meal offerings have been criticized for poor quality.
Overall Experience
7.71
Overall mixed experiences, with some guests satisfied while others reported significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:00

Property Description

Scenic Family-Run Retreat in the Erzgebirge Mountains

Comfortable Accommodation with Modern Amenities
Indulge in spacious rooms with free Wi-Fi and picturesque views, perfect for unwinding after a day of exploration.

Culinary Delights and Relaxation
Start your day with a delicious breakfast buffet and savor Saxon specialties at the Ladenmühle restaurant. Afterward, pamper yourself at the spa with a sauna, solarium, and rejuvenating massages.

Outdoor Adventures All Year Round
Whether it's hiking in the forests, cycling through picturesque trails, or hitting the nearby slopes for skiing, there's something for everyone. And with the Czech border just a stone's throw away, endless exploration awaits.

Experience the charm of Hotel Ladenmühle - book your stay now for an unforgettable getaway!

Important information:

Please note that The outdoor parking space is free.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 1291 reviews
Cleanliness: 7.64
Service: 7.81
Location: 8.65
Room Quality: 7.3
Amenities: 6.63
Value for Money: 7.89
Food and Beverage: 7.14
Overall Experience: 7.71
K
Karolina • couple • de
7
2026-09-19 • via Nuitee
M
Marion • solo_traveller • de
8
2026-09-18 • via Nuitee
W
Winter • couple • de
7
2026-09-15 • via Nuitee
M
Madaras • solo_traveller • ro
10
2026-09-15 • via Nuitee
J
jörg • solo_traveller • de
6
Gut
Pros:

Frühstück war ok

Cons:

Auch wenn das Hotel ohne kaum Personal arbeitet, fände ich es nicht schlecht ,wenn man den Aussenbereich etwas pflegen könnte.

2026-09-14 • via Nuitee
L
Luuk • family_with_children • nl
4
Niet voor herhaling vatbaar.
Pros:

Prachtige, rustige omgeving, beekje kabbelt onder het raam; het ontbijt was goed, de bedden waren OK. Voldoende warm water in de douche. Kamers waren redelijk schoon.

Cons:

De afwezigheid van personeel is onpersoonlijk. Checkin via tablet is onhandig. Kamer in 2e gebouw zijn een beetje uitgeleefd. De stoelen waren vies en de kussens in de stoelen waren aftands. De badkamer was klein. Er waren geen handdoeken in onze kamer. Na contact met de AI assistent zouden handdoeken voor de deur van onze kamer worden gelegd, maar dat gebeurde niet (prompt). Ik vond zelf een kast met handdoeken en heb ze daar gehaald. Diner in restaurant is van Mac Donalds/Burger King kwaliteit/beleving en vrij duur.

2026-09-14 • via Nuitee
O
Oliver • family_with_children • at
5
2026-09-14 • via Nuitee
A
Andreas • couple • de
8
2026-09-13 • via Nuitee
S
Susanne • solo_traveller • de
7
Cons:

Bei 10 Grad Außentemperatur hat die Zimmerheizung nicht funktioniert. Nach 2 Anrufen bei der KI Dame hat sich gegen 22:00 echtes Personal telefonisch gemeldet...am Ende des flures ist eine Putzkammer dort könnten wir uns eine elektrische Heizung rausholen......

2026-09-13 • via Nuitee
U
Udo • extended_group • de
4
Die Gegend hat für vieles entschädigt.
Pros:

Frühstück und Lage sehr gut.

Cons:

Alles nur digital. Fast kein Personal. Getränke und Abendessen völlig überteuert. Abendessen qualitativ nicht annähernd den Preis wert.

2026-09-12 • via Nuitee
D
Detlef Albrecht • solo_traveller • de
7
2026-09-11 • via Nuitee
S
Sammy • family_with_children • nl
7
Prima hotel, zeker voor deze prijs.
Pros:

Het was denk vanwege het seizoen een zelfservice hotel.

Cons:

Dat er geen personeel te zien was. We zaten in een ander hotel. Gebouw was niet heel schoon. De hotelkamer zelf trouwens wel, en wat een heerlijk bed !

2026-09-11 • via Nuitee
K
Katarzyna • solo_traveller • de
9
Simple but clean and good value
Pros:

Flexibel self check-in - arrival after midnight was not a problem. Rich and delicious but simple breakfast. Comfortable bed, clean bathroom.

Cons:

The room window was directly by the street and there were already cars passing by from 6am. Little bit noisy with open windows if you are light sleeper.

2026-09-11 • via Nuitee
M
Matthias • solo_traveller • de
5
2026-09-11 • via Nuitee
S
Susan • solo_traveller • de
7
2026-09-10 • via Nuitee
E
Elin • solo_traveller • de
8
2026-09-09 • via Nuitee
D
Daniela • solo_traveller • de
8
Pros:

Passte!🥰

2026-09-09 • via Nuitee
F
Ferdinand • solo_traveller • de
8
2026-09-09 • via Nuitee
J
Jana • extended_group • cz
8
2026-09-08 • via Nuitee
E
Ernst • extended_group • de
5
Nicht weiter zu empfehlen
Pros:

Zimmer waren ok!

Cons:

Einchecken per PC!
Restaurant bestellen per Terminal!
Essenqualität sehr schlecht!

2026-09-07 • via Nuitee