Queensland Hotel

Hotels
8.7 (539 reviews)
No. 174/27 Queen Elizabeth Drive Badulla Rd , Nuwara Eliya , lk

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Convenient location
Cons:
Cleanliness issues
Price for amenities
Noise disturbances

Categories

Cleanliness
7.8
There were mentions of cleanliness improvements needed, specifically regarding mold and odors in some areas.
Service
9.3
The staff is consistently praised for being helpful and welcoming, with specific mentions of care and attention from Srikanth.
Location
8.8
The location is highlighted as convenient and good for accessing nearby attractions.
Room Quality
8.3
Rooms are generally regarded as clean and comfortable but some issues with view and maintenance were noted.
Amenities
8.3
While some amenities are available, additional charges for heaters and limited intercom facilities impacted satisfaction.
Value for Money
8.8
The pricing is considered reasonable given the quality of service, though some felt additional amenities could be included without extra cost.
Food and Beverage
9.3
Food quality is highly praised across multiple reviews, with particular acclaim for taste and preparation.
Overall Experience
9
Overall, guests report a pleasant stay and positive experiences, despite noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:24

Property Description

Garden Oasis

Nestled in Nuwara Eliya, Queensland Hotel offers a serene escape just 1.7 km from Gregory Lake. With a garden, free parking, and a shared terrace, this property is a nature lover's paradise.

Culinary Delights

Start your day with a delightful breakfast featuring continental, Full English/Irish, or vegetarian options. Craving more? Indulge in American cuisine at the on-site restaurant or request a vegetarian meal tailored to your taste.

Explore with Ease

Conveniently located, the hotel offers car hire for exploring the area known for cycling. Seek assistance from the friendly reception for tips on local attractions. Don't miss visiting Hakgala Botanical Garden just 8.5 km away.

Book your stay at Queensland Hotel for a tranquil and enriching experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 539 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9
L
LIONEL extended_group fr
10
Nous recommandons cet hôtel où tout est juste parfait !
Pros:

Tout était parfait dans cet hôtel : excellent accueil, personnel désireux de nous satisfaire au maximum, chambre très agréable et cuisine délicieuse !

2026-07-25 via Nuitee
L
Lisa family_with_children au
6
Good value for money. Staff were kind.
Pros:

The staff were kind and the hotel was comfortable.

2026-07-25 via Nuitee
M
maria Paz family_with_children es
10
Pros:

Todo, espectacular

2026-07-23 via Nuitee
K
Komal solo_traveller nl
10
Pros:

Everything ! The moment we reached the hotel, the staff made it super special for us. Welcome tea and fresh juice, room.upgrade and scrumptious dinner. Everything was spot on ! The Sri Lankan dinner was out of this world.

Mr. Malinga and his team are the nicest people I have met in the hospitality industry. You must book this stay if in Nuwara Eliya. I am quite a critic but I have nothing to point out that did no go well.

In the morning, Malinga also dropped us to a view point (his recommendation) and it was arguably the best part of out visit. The Sri Lankan breakfast after the morning walk was spot on.

I can go on and on, am so grateful for the team. And I wish them a lot of business and luck in coming years. Mr. Malinga - keep up the good work 👏

Cons:

There was nothing I didn't like. even the location is perfect.

2026-07-22 via Nuitee
D
DOBASHI couple jp
10
Pros:

部屋が広くて快適で、朝食も美味しかった。

2026-07-22 via Nuitee
A
Aurélie family_with_children fr
10
Pros:

L’ensemble du personnel de l’etablissement etait très disponible, et arrangeante et d’une bienveillance incroyable: nos 2 garcons ont grandement apprécié et nous aussi!
L’equipe a facilité nos excursions et trajets, et a eté de bon conseils! Au top!

Cons:

Rien

2026-07-21 via Nuitee
A
ankit couple in
10
Pros:

I booked this property without knowing much about the location, and it turned out to be one of the best decisions of my Sri Lanka trip. The property is spotless, well-maintained, and beautifully kept. Its location is perfect—close to the market while still offering a peaceful and relaxing atmosphere.

The hospitality was exceptional, and the host was incredibly warm, kind, and always willing to help. We especially loved the delicious home-cooked breakfast, which made our stay even more memorable.

I truly enjoyed my stay and would highly recommend this property to anyone visiting the area. I look forward to staying here again on my next trip to Sri Lanka!

2026-07-21 via Nuitee
L
Lidia solo_traveller es
6
Pros:

Está en buena ubicación y los alrededores son bonitos. La habitación y el baño son grandes.

Cons:

Las sábanas estaban sucias, la almohada olía a usada...
El dueño nos pregunto si teníamos tickets para el tren y nos dijo q nos podía ayudar a reservalos por 2000LKR (con asiento), para ir a la estación teníamos que ir con un amigo suyo (había comisión para todos), en la estación nos dimos cuenta de que no había nada reservado y compraron los tickets delante nuestra por 300LKR, fuimos a la policía y finalmente conseguimos que nos devolvieran el dinero.

2026-07-20 via Nuitee
G
Gusje solo_traveller be
9
Tophotel op een geweldige locatie
Pros:

Heel behulpzaam personeel. Gaven goede service en goede tips om leuke uitstapjes te doen.
Het ontbijt was elke dag iets anders en steeds zeer verzorgd en lekker!
De locatie is heel goed om snel bij een uitstap of attractie te zijn.

Cons:

Wifi was beschikbaar maar deze was helaas niet zo snel.
Indien je een tourist simkaart hebt kan je hiermee wel deftig verder online blijven

2026-07-20 via Nuitee
N
NAJM US solo_traveller bd
10
Pros:

Very pleasent experience with a nice breakfast selection

2026-07-19 via Nuitee
V
VanderZee Haak family_with_children nl
9
Fijne uitvalsbasis in Nuwara Eliya met heerlijk ontbijt.
Pros:

Heerlijke ruime kamer met balkons en met fijne bedden en douche.
Super vriendelijke hosts die echt hun best deden om er een fantastisch verblijf van te maken. Heerlijk ontbijt met omelet, fruit en extra’s voor de kinderen.

Cons:

Het is best gehorig en de omgeving rond het hotel is niet zo gezellig.

2026-07-19 via Nuitee
J
Joan family_with_children es
10
Excepcional
Pros:

El personal del hotel era extraordinariamente agradable y amable, nos ayudaron en todo incluso gestiones del viaje que no tenían nada que ver con el alojamiento. Lo recomendaría sin duda a cualquiera que esté por allí.

2026-07-15 via Nuitee
K
Katrin solo_traveller de
10
Sehr empfehlenswert.
Pros:

Ein wunderbares Hotel, was wir auf jeden Fall wieder buchen würden. Sehr komfortable Zimmer, alles sehr gepflegt und sauber. Die Angestellten sind extrem freundlich und hilfsbereit. Das Frühstück war mit das Beste, was wir je in Sri Lanka bekommen haben. Vielen Dank für alles.

2026-07-15 via Nuitee
W
Wendy family_with_children be
10
Pros:

We voelden ons helemaal thuis in het hotel! Fijne familie die helpen waar nodig. Lekker eten en mooie ruime kamer!

Cons:

De waterdruk van de douche liet het vaak afweten.

2026-07-13 via Nuitee
I
Inge extended_group be
10
Gezellig goed gelegen kleinschalig hotel met lekker eten.
Pros:

We kregen een gratis upgrade naar een grotere kamer. De ligging is perfect en rustig. Het ontbijtpakket was superlekker. Ook het eten ter plaatse is een aanrader.

Cons:

-

2026-07-13 via Nuitee
J
Julia couple nl
10
Super verblijf!
Pros:

Het personeel was super aardig en behulpzaam! Stonden bij aankomst ons op te wachten om onze koffers aan te nemen en werden ontvangen met een theetje en wat lekkers. Verder hele leuke tuktuk tour voor ons voor de dag geregeld. Lekker ontbijt en mooie ruime kamer!!

2026-07-10 via Nuitee
F
Francisco couple es
10
Pros:

Personal super amable y te ayudan con cualquier cosa. Recomendable totalmente. Muy buena ubicación, limpio y buen desayuno.

2026-07-08 via Nuitee
L
Lynette couple au
10
Wonderful hotel, amazing staff very caring, lovely view with patio and spacious room.
Pros:

We stayed 2 nights and the service was amazing from our arrival welcome tea to the our departure. One of our family members was quite ill prior to arrival and the staff looked after him with great care while our other family members did sightseeing. The food was very good, early take a way breakfast supplied for a early excursion to the National Park. The hotel is spotless and our room with patio and wonderful view, was extremely spacious and very comfortable. We also had a sitting area outside our room with lovely comfortable sofas for our relaxation, we enjoyed this area very much. There are eating places and a supermarket very close by. All the staff were wonderful. We would definitely recommend this hotel.

2026-07-08 via Nuitee
M
Miguel Angel solo_traveller es
10
Maravillosa estancia
Pros:

Es un lugar fantástico, Malinda y el resto de personal son super amables y te ayudan en todo, incluso en problemas externos que te puedan surgir, las habitaciones son muy bonitas, así como el desayuno y las comidas que son como de un hotel de lujo, tanto por calidad, presentación y cantidad. Agradecerles toda la información y la ayuda prestada con la resolución de una avería con el coche de alquiler.

Cons:

Nada

2026-07-07 via Nuitee
C
Chiara solo_traveller it
9
Pros:

Ragazzi gentilissimi dal primo all ultimo minuto del nostro soggiorno. Si sono davvero presi cura di noi in ogni nostra esigenza! Per una pausa al fresco in Sri Lanka assolutamente consigliato!

2026-07-07 via Nuitee