Queensland Hotel

Hotels
8.7 (571 reviews)
No. 174/27 Queen Elizabeth Drive Badulla Rd , Nuwara Eliya , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Convenient location
Cons:
Cleanliness issues
Price for amenities
Noise disturbances

Categories

Cleanliness
7.8
There were mentions of cleanliness improvements needed, specifically regarding mold and odors in some areas.
Service
9.3
The staff is consistently praised for being helpful and welcoming, with specific mentions of care and attention from Srikanth.
Location
8.8
The location is highlighted as convenient and good for accessing nearby attractions.
Room Quality
8.3
Rooms are generally regarded as clean and comfortable but some issues with view and maintenance were noted.
Amenities
8.3
While some amenities are available, additional charges for heaters and limited intercom facilities impacted satisfaction.
Value for Money
8.8
The pricing is considered reasonable given the quality of service, though some felt additional amenities could be included without extra cost.
Food and Beverage
9.3
Food quality is highly praised across multiple reviews, with particular acclaim for taste and preparation.
Overall Experience
9
Overall, guests report a pleasant stay and positive experiences, despite noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:24

Property Description

Garden Oasis

Nestled in Nuwara Eliya, Queensland Hotel offers a serene escape just 1.7 km from Gregory Lake. With a garden, free parking, and a shared terrace, this property is a nature lover's paradise.

Culinary Delights

Start your day with a delightful breakfast featuring continental, Full English/Irish, or vegetarian options. Craving more? Indulge in American cuisine at the on-site restaurant or request a vegetarian meal tailored to your taste.

Explore with Ease

Conveniently located, the hotel offers car hire for exploring the area known for cycling. Seek assistance from the friendly reception for tips on local attractions. Don't miss visiting Hakgala Botanical Garden just 8.5 km away.

Book your stay at Queensland Hotel for a tranquil and enriching experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 571 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9
C
Caveglia couple it
9
Pros:

Il proprietario e tutto lo staff davvero gentili. Il proprietario ci ha anche accompagnato in macchina in un ristorante da lui consigliato, molto buono, e ci è anche venuto a riprendere. Colazione abbondante e buona.

2026-08-14 via Nuitee
M
Maarten family_with_children nl
8
Heerlijk verblijf
Pros:

We kregen een warm welkom met thee en cake, de kamers waren zeer ruim en schoon. Op loop afstand van wat restaurantjes, je kunt ook in het hotel eten. Personeel was heel vriendelijk. Boek je ontbijt los bij het hotel, het is echt geweldig lekker met vers fruit, verse sappen, echt een aanrader.

Cons:

Wifi kon wat beter, maar wel aanwezig

2026-08-13 via Nuitee
L
Lawand couple iq
10
The best staff and best location and very good hotel
Pros:

The property has the best place and the staff was very very generous and kind, they provide us a good warm welcoming which we felt like it was like home , the rooms was clean and also the facilities, I would recommend this place for everyone who wants a good Location and Best price.

Cons:

The shower didn’t have glass which made everywhere wet and they did not baby crib

2026-08-13 via Nuitee
L
Lea couple fr
10
Pros:

⭐️⭐️⭐️⭐️⭐️

Un séjour absolument parfait ! Le service est exceptionnel, ils sont vraiment aux petits soins et s’occupent de tout pour que nous passions un agréable séjour. Nous avons particulièrement apprécié leur gentillesse et leur disponibilité.

Ils se sont également occupés de nos repas du midi et nous ont même offert le petit déjeuner, une attention qui nous a beaucoup touchés. Le repas était d’ailleurs très bon !

La chambre est très grande, propre et confortable, avec une superbe vue. La literie est particulièrement confortable, ce qui fait vraiment plaisir après une journée de visites.

Tout était parfait du début à la fin. Nous recommandons vivement cet établissement et reviendrons avec grand plaisir ! ❤️

2026-08-12 via Nuitee
J
javier solo_traveller es
10
Estancia fenomenal en Nuwara
Pros:

Todo perfecto.
Trato inmejorable, habitaciones enormes, desayuno muy completo.
El dueño nos proporcionó un conductor para llevar el coche a Ella.

Cons:

Nada

2026-08-12 via Nuitee
R
Roberto couple es
9
Buen hotel a precios razonables
Pros:

Excelente desayuno variado de frutas , huevos, tortilla etc. Trato del personal exquisito. Muy recomendable. Buena relación calidad precio

Cons:

Hacia algo de frío y humedad, con un aire mixto con calefacción hubiera estado genial

2026-08-09 via Nuitee
I
inbar family_with_children il
10
מומלץ מאוד, מקום מקסים ומרווח, ארוחת בוקר טובה ומעל הכל שירות ברמה הגבוהה ביותר
Pros:

הצוות היה אדיב במורה יוצאת דופן. מרגע ההגעה ועד העזיבה דאגו לכל מה שהיינו צריכים

2026-08-09 via Nuitee
N
Nuria solo_traveller es
8
Molt confortable
Pros:

L'hotel estava molt net, l'habitació era molt àmplia i estava tot molt net. La recepció va ser molt agradable i amable i l'esmorzar tot i ser per emportar va ser molt bo.

Cons:

Van insistir força en ajudar-nos amb els bitllets per anar amb el tren, tot i explicar que ja teniem guia.

2026-08-06 via Nuitee
S
Stefano solo_traveller it
10
Pros:

Struttura tenuta benissimo con personale gentile e professionale.

2026-08-05 via Nuitee
S
Samaniego couple us
10
👍👍👍
Pros:

👍👍

Cons:

👍👍

2026-08-04 via Nuitee
F
Frank family_with_children nl
10
Highly attentive staff, awesome breakfast en great location.
Pros:

Everything

Cons:

N/A

2026-08-02 via Nuitee
M
Maria Belen family_with_children es
10
Alojamiento perfecto
Pros:

Alojamiento nuevo y decorado con gusto. No está cerca de centro, pero nada que no se solucione con un tuctuc. La atencion de personal inmejorable: se ofrecieron a llevarnos a pueblo y nos llevaron a visitar templo budista en montaña junto a hotel. Desayuno de 10: uno de los mejores de nuestro viaje

Cons:

Wifi debil, como el la mayoria de alojamientos que visitamos

2026-08-02 via Nuitee
S
Shaun couple mt
10
Exceptional Staff, Amazing Food & Our Best Stay in Sri Lanka
Pros:

The facilities were excellent and maintained to a high standard, especially the reliable hot water. However, what truly makes this hotel special is the exceptional staff. We were treated like royalty throughout our stay, making it the highlight of our month-long trip around Sri Lanka.

The food was also the best we had during our travels. We would highly recommend this hotel to anyone visiting Nuwara Eliya! ⭐️⭐️⭐️

2026-08-02 via Nuitee
L
Lisa family_with_children au
6
Good value for money. Staff were kind.
Pros:

The staff were kind and the hotel was comfortable.

2026-07-25 via Nuitee
L
LIONEL extended_group fr
10
Nous recommandons cet hôtel où tout est juste parfait !
Pros:

Tout était parfait dans cet hôtel : excellent accueil, personnel désireux de nous satisfaire au maximum, chambre très agréable et cuisine délicieuse !

2026-07-25 via Nuitee
M
maria Paz family_with_children es
10
Pros:

Todo, espectacular

2026-07-23 via Nuitee
K
Komal solo_traveller nl
10
Pros:

Everything ! The moment we reached the hotel, the staff made it super special for us. Welcome tea and fresh juice, room.upgrade and scrumptious dinner. Everything was spot on ! The Sri Lankan dinner was out of this world.

Mr. Malinga and his team are the nicest people I have met in the hospitality industry. You must book this stay if in Nuwara Eliya. I am quite a critic but I have nothing to point out that did no go well.

In the morning, Malinga also dropped us to a view point (his recommendation) and it was arguably the best part of out visit. The Sri Lankan breakfast after the morning walk was spot on.

I can go on and on, am so grateful for the team. And I wish them a lot of business and luck in coming years. Mr. Malinga - keep up the good work 👏

Cons:

There was nothing I didn't like. even the location is perfect.

2026-07-22 via Nuitee
D
DOBASHI couple jp
10
Pros:

部屋が広くて快適で、朝食も美味しかった。

2026-07-22 via Nuitee
A
ankit couple in
10
Pros:

I booked this property without knowing much about the location, and it turned out to be one of the best decisions of my Sri Lanka trip. The property is spotless, well-maintained, and beautifully kept. Its location is perfect—close to the market while still offering a peaceful and relaxing atmosphere.

The hospitality was exceptional, and the host was incredibly warm, kind, and always willing to help. We especially loved the delicious home-cooked breakfast, which made our stay even more memorable.

I truly enjoyed my stay and would highly recommend this property to anyone visiting the area. I look forward to staying here again on my next trip to Sri Lanka!

2026-07-21 via Nuitee
A
Aurélie family_with_children fr
10
Pros:

L’ensemble du personnel de l’etablissement etait très disponible, et arrangeante et d’une bienveillance incroyable: nos 2 garcons ont grandement apprécié et nous aussi!
L’equipe a facilité nos excursions et trajets, et a eté de bon conseils! Au top!

Cons:

Rien

2026-07-21 via Nuitee