Quest Wellington

Hotels
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Quest Apartment Hotels
8.2 (2266 reviews)
Cnr Hunter St And Lambton Quay , Wellington , nz

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Older amenities
Noise from street

Categories

Cleanliness
7.4
Several reviews mentioned odors and cleanliness issues, suggesting the need for better maintenance.
Service
8.9
Multiple reviews praised the friendly and helpful nature of the staff.
Location
8.9
Consistently highlighted as excellent by multiple reviewers.
Room Quality
7.7
Comments indicated rooms were comfortable but needed updates and had some issues like noise and smells.
Amenities
7.9
Feedback indicated some amenities needed improvements, but overall satisfactory.
Value for Money
8.3
Overall good value mentioned but could improve with updated facilities.
Food and Beverage
8.1
Not mentioned in reviews, therefore standard quality for this hotel tier.
Overall Experience
8.4
Despite some issues, many guests indicated they enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:23

Property Description

Harbourside Apartments in Wellington's CBD

Convenient Location: Situated on Hunter Street and Lambton Quay, Quest Wellington offers easy access to Queens Wharf Harbour Ferry Terminal and Wellington Railway Station.

Fully Equipped: Each apartment comes with laundry facilities, a kitchen or kitchenette, microwave, refrigerator, and a TV. Enjoy the convenience of a private bathroom with a hairdryer and complimentary tea and coffee making facilities.

Comfort and Convenience: Whether you're traveling for business or leisure, Quest Wellington provides the perfect blend of comfort and convenience during your stay.

Book your stay at Quest Wellington now for a memorable experience in Wellington's vibrant CBD!

Important information:

Please note a valid credit card is required upon check in. Payments processed via Mastercard and Visa will incur a 2% transaction fee and American Express and Diners will incur a 4% transaction fee. A 2% fee will be charged on all debit card transactions, when using the credit payment transaction option on a debit card.

Reception hours:
Monday-Friday 07:30-19:00
Saturday and Sunday 09:00-17:00Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs NZD 39 per day.

Location

Guest Reviews

8.2
Based on 2266 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.9
Room Quality: 7.7
Amenities: 7.9
Value for Money: 8.3
Food and Beverage: 8.1
Overall Experience: 8.4
P
Paul • solo_traveller • nz
7
2026-05-30 • via Nuitee
A
Anna • extended_group • nz
9
Definitely stay again
Pros:

Central location. Large room and comfortable beds

Cons:

Needed refurbishment… pretty dated

2026-05-30 • via Nuitee
M
Melanie • couple • nz
8
Perfect location
Pros:

Perfect location

Cons:

Furniture was a little dated

2026-05-30 • via Nuitee
K
Kieran • solo_traveller • nz
6
Good location but needs a refresh
Pros:

Location

Cons:

Needs a refresh, tired and cleaning needs stepping up

2026-05-29 • via Nuitee
R
Rob • couple • nz
8
Staff very helpful and hotel was in a great location right in the centre of town.
Pros:

The location was great and the staff were very friendly and helpful. We caught the airport bus to stop almost at hotel door and the cable car was very close as well. Supermarkets and restaurants/food court (Willis Lane)/ shops were also very close by.
Got extra tea bags / milk when we asked at reception which was great (a small thing but still very much appreciated).

Cons:

Just a few small things -
Unfortunately, the cupboard door hiding the refrigerator was not hanging correctly and actually dragged across the floor (this looks like it has been happening awhile due to the marks on the floor) and couldn't really be closed. The bathroom doors only closed together with a hard push and the shower rose head pointed to the only gap in the glass wall and door of the shower - water on floor,
Noted that the tag for showing room was vacant in a fire was missing from the hook - minor I know but thought it quite important if ever needed.

2026-05-29 • via Nuitee
A
Andrew • couple • au
8
Good location but don’t expect it to be perfect.
Pros:

Close to city centre and within walking distance to most things.

Cons:

Noise in rooms is annoying at times and rooms are looking a bit tied.

2026-05-29 • via Nuitee
S
Susan • solo_traveller • au
8
Great value for money. Would stay there again.
Pros:

Close to city, close to walk trails. Bus to airport nearly right outside the door.

Cons:

Lots of alarm noises the first night, not on the property, other buildings.

2026-05-29 • via Nuitee
A
Allen • solo_traveller • nz
9
Great staff
Pros:

Great 👍

Cons:

Central to everything

2026-05-29 • via Nuitee
E
Elias • solo_traveller • nz
8
Conventient location for business meetings
Pros:

In the heart of the CBD - ideal and convenient for business meetings. The room was adequate and there was a kitchen and a laundry (not that I needed either). For me, the location was key and the price point was very appealing.

Cons:

The decor was a little dated - the sofa looked worn and weather-beaten. There was no separate soap for handwashing in the bathroom, but overall it was in good working order. There was a TV and a comfortable bed to sleep in. What more could you need?

2026-05-29 • via Nuitee
J
Jo • solo_traveller • nz
9
Pros:

Big rooms and fresh air character

Cons:

Towel rail not heated and no kitchen sink plug

2026-05-28 • via Nuitee
M
Michelle • solo_traveller • nz
9
Wonderful staff - great with checking me in early, giving directions and tips for places to go
Pros:

Central to everything I needed, very classy old building

Cons:

The inside was a bit tired

2026-05-27 • via Nuitee
D
Dean • solo_traveller • nz
10
2026-05-27 • via Nuitee
P
Phillipa • solo_traveller • nz
8
Pros:

Central location, spacious room, friendly and helpful staff, easy to access, parking nearby, excellent value for money.

2026-05-27 • via Nuitee
J
Jane • couple • nz
7
Great for us. Only slight hitch was so many Quest Hotel/apartments, it was a bit confusing. All good in the end
Pros:

Clean and comfortable

Cons:

Nothing

2026-05-26 • via Nuitee
J
Jo • solo_traveller • nz
10
2026-05-26 • via Nuitee
S
Sarvesh • solo_traveller • nz
8
Pros:

Location, Safety measures & Staff

Cons:

Room cleaning measures (Only cleaning every second day) They forgot to change my bedsheet for the entire stay which was not good. Apart from that, everything went well

2026-05-26 • via Nuitee
J
JULES • couple • nz
4
The building has a lovely 1930s vibe and could be amazing but after the impressive entrance things go a little downhill.
Pros:

The location. It was central and easy to access the city and waterfront.

Cons:

The room was dirty and tired. Bed sheets were clean but other areas such as carpets, sofa fixtures and fittings were not. The sofa looked like something you’d see in a student flat! The bathroom floor needed a good thorough clean - which ironically we did because the (wonderful powerful) shower flooded into the floor (the tray wasn’t deep enough and drain possibly clogged so water didn’t drain away quick enough). Once we realised we just stopped and started the shower intermittently so that we didn’t flood the bathroom every time.

2026-05-25 • via Nuitee
B
Bruce • solo_traveller • nz
7
2026-05-25 • via Nuitee
S
Sarah • solo_traveller • nz
8
2026-05-25 • via Nuitee
C
Claire • couple • nz
8
Was a good stay with easy access to te papa and good shopping. Easy walk to most city experiences
Pros:

Clean and tidy a very large room with big windows

Cons:

Noisy outside at times

2026-05-25 • via Nuitee