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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Car hire
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Sauna
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Mobile app for room service
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Wyndham Surabaya offers an array of luxurious amenities including an outdoor pool, gym, and spa for guests to unwind and relax during their stay. The hotel also provides free internet access in rooms and public areas, ensuring guests stay connected throughout their visit.
Convenient Location
Located in the heart of Surabaya's business center, Wyndham Surabaya is just a stone's throw away from popular attractions such as Eat n Eat food plaza and Tunjungan Plaza. With Juanda International Airport a short 40-minute drive away, guests can easily access the hotel from the airport.
Culinary Delights
Indulge in a culinary journey at Wyndham Surabaya with Tangerine Restaurant offering a delectable Indonesian and international buffet menu. Guests can also enjoy a variety of dining options including Lobby Bar and Hi-So Restaurant, ensuring a delightful dining experience throughout their stay.
Book your stay at Wyndham Surabaya today and experience luxury and convenience at its best!
Please note, breakfast for children 6 years old and over are available for an additional fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 17 years old stay for Rp 363,000 per person per night when using an existing bed.
People no matter the age stay for Rp 363,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The room was big and comfortable and the location is great
The breakfast. Some of the food are cold
The room that we had was big!
In my opinion, it was a bit too expensive for how outdated this hotel is. We only stayed one night, so I didn’t check out the facilities like the gym or the swimming pool, but the room + bathroom was a bit old.
We also ordered the shuttle to the airport, but at the door, they made a mistake and called us a taxi… thankfully, we saw it just in time so we could get out and walk back.
Location and staff were very good
The restaurant food was very very poor. My comments were left on the relevant comment card. Nearly the worst meat ever served
Pretty good breakfast choices with fruits.
Uitstekend hotel met mooie voorzieningen. Goed restaurant. Zeer aardig en bekwaam personeel. Kom graag weet!
Alles was naar volle tevredenheid!
It was So so, old fashion hotel
Need it to up grade with this new modern era
Humungous room.
Nagyon kedves segítőkész személyzet
A szoba (és az egész szálloda) állapota, tisztasága finoman szólva is kifogásolható! A folyosón a szőnyeg piszkos, a fal több helyen felázott. A zuhanykabin sarkában nagy penészfolt volt.
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