Biwafront Hikone

Hotels
9.5 (205 reviews)
松原町綱代口1435-91 , Hikone , JP

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great staff
Beautiful lake views
Cons:
Small onsen area during peak times
Limited English support

Categories

Cleanliness
9.25
Rooms were clean and spacious with a tiny outdoor hot bath which was excellent.
Service
9.75
Staffs were friendly, helpful, and prompt in all of their services.
Location
9.25
Wonderful view from our balcony of Lake Biwa and very good onsen views.
Room Quality
9.75
Modern, Zen, and spacious with a relaxing vibe.
Amenities
9.25
Excellent amenities including a beautiful onsen.
Value for Money
9.75
Wonderful accommodation and good variety of Japanese dishes.
Food and Beverage
9.25
High quality food with great breakfast selection and excellent dinner.
Overall Experience
9.75
Overall enjoyable stay with beautiful scenery and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:23

Property Description

Luxurious Amenities
Enjoy a relaxing stay at Biwafront Hikone and take advantage of amenities such as a sauna, hot spring bath, and free WiFi throughout the property.

Family-Friendly Services
With a children's playground available on-site, Biwafront Hikone is the perfect choice for families looking to unwind and create lasting memories.

Convenient Location
Situated just a short distance from popular attractions like Hikone Castle and Maibara Station, Biwafront Hikone offers both convenience and comfort for your stay in Hikone.

To book your stay at Biwafront Hikone and experience the perfect blend of luxury and convenience, make your reservation today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.5
Based on 205 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 9.75
Amenities: 9.25
Value for Money: 9.75
Food and Beverage: 9.25
Overall Experience: 9.75
M
Mandy • family_with_children • de
10
2026-09-19 • via Nuitee
K
Keiya • couple • jp
10
2026-09-18 • via Nuitee
M
Marvin • couple • de
10
Eine unvergessliche Zeit
Pros:

Das zweite Mal hier nach knapp 1,5 Jahren und man hat mich wiedererkannt. Die Zimmer mit Balkon und wundervollem Ausblick sind blitzblank und mit allem was man sich wünschen kann ausgestattet. Das Essen, insbesondere die Abendessen im Kaiseki-Stil sind sehr lecker und in einer Qualität die man kaum irgendwo anders bekommt, insbesondere das OHMI Beef und der Biwa Trout. Das Personal ist super freundlich und hilfsbereit trotz manchmal leichter Sprachbarriere. Besonders dankbar und erfreut waren wir über die nette und aufmerksame Bedienung bei den Abendessen von Nguyen Thi Bich Phuong, die sich alle drei Abende um uns gekümmert hat. Danke - ich hoffe auch ein drittes Mal wiederkommen zu können.

Cons:

Leider sind die Flure etwas hellhörig (oder die anderen Gäste auf unserer Etage waren sehr laut).

2026-09-18 • via Nuitee
C
Chung Him Kevin • couple • hk
10
Great value for exceptional service and view.
Pros:

We had a truly wonderful stay at Biwafront Hikone, highlighted by exceptional hospitality. A special shoutout to Tanaka-san at the front desk, who went above and beyond to help us when we had an urgent matter. He personally contacted a restaurant in Kyoto on our behalf to manage a last-minute cancellation and kindly negotiated to waive the cancellation fee. His proactive, caring, and professional assistance took so much stress off our shoulders. Exceptional service and true omotenashi—thank you so much, Tanaka-san! Highly recommended.

Cons:

Nothing

2026-09-11 • via Nuitee
Y
Yoshihiro • couple • jp
10
2026-09-11 • via Nuitee
和彦 • couple • jp
10
2026-09-03 • via Nuitee
F
Floriane • solo_traveller • fr
9
Pros:

Chambre moderne, spacieuse avec une vue magnifique sur le lac. Belle piscine extérieure. Dîner excellent. Personnel très gentil. Bains publics très beaux mais attention il faut être nu et ils ne sont donc pas mixtes. Parking sécurisé attenant à l’hôtel.
Nous recommandons !

2026-09-03 • via Nuitee
P
PING HAN • couple • tw
10
以後一定要再來！
Pros:

每個細節都照顧到

2026-09-02 • via Nuitee
H
Hisayuki • couple • jp
10
やはり、ホテルニュー淡路グループさすがです
Pros:

10階のラウンジのオールインクルージブと、スタッフ対応

Cons:

朝風呂時にバスボートがめの前にくる事

2026-08-27 • via Nuitee
M
MIKI • couple • jp
8
2026-08-23 • via Nuitee
Y
Yijun • couple • sg
9
2026-08-22 • via Nuitee
T
Takeo • couple • jp
9
2026-08-19 • via Nuitee
H
HIROYUKI • couple • jp
10
過去最高
Pros:

スタッフの質の良さに感動しました。泊まられたら必ずそれを感じると思います。お客様の満足度を最優先に考えた社員研修が行き届いています。日本中の色んなホテルに泊まりましたが、スタッフのサービスで言えば最高レベルです。

Cons:

ありません。

2026-08-07 • via Nuitee
Y
YOSHIFUMI • couple • jp
10
最高！
Pros:

すべてに満足

Cons:

ありません

2026-08-06 • via Nuitee
M
Miu • couple • jp
10
2026-07-24 • via Nuitee
M
Mario • family_with_children • se
9
Mycket trevligt och genuint väldigt genuint och mestadels japanska gäster.
Pros:

Frukost och middag, rummets storlek och utebadet.

2026-07-24 • via Nuitee
H
Hsin Mei • extended_group • tw
10
Pros:

從check in就能感受到服務非常仔細又親切，尤其在吃晚餐時，因為我的家人進食較不方便，我們有自己攜帶食物剪刀，但服務人員仍幫忙請廚房把食物切小塊，連第二天吃晚餐時也主動記得要切小塊。

Cons:

附近沒有什麼商店，要去其他地方的話，交通也稍微不方便，但飯店有接駁車，叫uber也都10分鐘內會來。

2026-07-22 • via Nuitee
K
KIYOSHI • couple • jp
9
至福
Pros:

食事、施設、サービス共に期待以上のホテルです。10階ラウンジでのドリンク無料サービスはお得感満載、大浴場からのビューも圧巻でした。

Cons:

夕飯で鮎の追加ディッシュは、アレッ?て言う感じでした。

2026-07-19 • via Nuitee
L
Li-Yu • extended_group • tw
9
Pros:

床很舒服，豐富美味的早餐。

2026-07-13 • via Nuitee
P
pelo • couple • jp
10
2026-07-03 • via Nuitee