Medusa apartments

Hotels
8.9 (30 reviews)
Λεωφόρος Ανδρέα Παπανδρέου 109 , Amoudara Herakliou , gr

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Clean facilities
Comfortable rooms
Cons:
Difficult to find the place
Small shower for larger individuals

Categories

Cleanliness
8.68
The apartment was very clean.
Service
9.15
Very helpful owner with immediate understanding of our needs.
Location
9.19
Great connections to the city centre, very near the beach.
Room Quality
8.64
Spacious with a comfortable bed; however, mentioned issues with the shower size.
Amenities
8.67
Fully equipped kitchen and air-conditioning.
Value for Money
9.13
Great value for the price, I would recommend this apartment.
Food and Beverage
8.68
Standard quality for this hotel tier.
Overall Experience
9.05
Overall, we had a very pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:56

Property Description

Beachfront Property with Balcony

Family-Friendly Accommodation
Experience the comfort of our family rooms at Medusa apartments. Each unit is equipped with air conditioning, a private bathroom, and a fully equipped kitchen for a convenient stay. The property offers additional towels and linens for a supplement.

Convenient Amenities
Enjoy the convenience of heating facilities in our units, ensuring a cozy atmosphere during your stay. Free WiFi access allows you to stay connected, while the balcony provides a relaxing outdoor space to unwind.

Explore the Area
With Amoudara Beach just 700 meters away and Venetian Walls a short distance from the aparthotel, guests can easily explore the surrounding attractions. Book your stay at Medusa apartments for a memorable beachfront experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 30 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 8.68
Overall Experience: 9.05
V
vasia solo_traveller gr
6
2026-07-19 via Nuitee
ΒΕΛΙΒΑΣΑΚΗΣ couple gr
4
2026-07-14 via Nuitee
L
Lana solo_traveller es
1
Я спала на полу, на одеяле.
Pros:

Кондиционер работал во всю силу.

Cons:

Я не поленюсь потратить своё время, чтобы написать всё, что я пережила, находясь в этих апартаментах. При бронировании я изначально просила дать мне спокойный номер, но по приезду обнаружила, что они дали мне номер, выходящий на оживлённую проезжую часть, где непрерывным потоком шёл транспорт, очень много мотоциклов, издающих страшный шум днём и ночью. Прямо под апартаментами был ресторан. Я плотно закрыла ставни и окно состоящее лишь из одного стекла, (там не было двойного стеклопакета) и страшнейший шум проезжей части проникал через это единичное тонкое стекло прямо в комнату 24 часа (ночью тоже проезжал транспорт, хоть и меньше). Если вы попали в выходные в эти апартаменты, то считайте, что вам крупно не повезло. Спать было практически невозможно!!! Было ощущение, что я лежу прямо посреди дороги. Я звонила хозяйке много раз, но трубку никто не поднимал. Я написала ей на емайл с просьбой поменять мне апартаменты, но на мое письмо никто не ответил. Телефонная и любая связь с хозяйкой отсутствует! Она просто прячется от людей и не отвечает, так-как всё знает. Мне пришлось взять одеяло и перейти спать в гостинную, прямо на полу и спать там, как собака на коврике, чтобы избежать шума. Но через дверь тоже проникал шум, который проходил через открытое окно в коридоре. Я закрывала его, но хозяева приходили и вновь открывали его, это происходило много раз. Из трёх ночей я спала очень мало, отдых был испорчен. Хозяева прячутся от людей и не отвечают на звонки и на письма, ключ оставляют в ящичке с кодом.
Худший опыт в моей жизни!

2026-07-06 via Nuitee
C
Christine couple nz
7
Adequate but needs some attention.
Pros:

The apartment was walking distance to cafes and a beach. The parking behind the apartments meant we could wheel luggage right in without using the stairs. The shower worked well.

Cons:

The apartment is in a very busy road. There was no wifi and owner wouldn’t respond for support. We arrived at night, in the middle of a power cut. Apparently these are frequent but there was no torch or candles and no instructions. There was nothing to dry dishes with and we ran out of toilet paper. More responsiveness and attention to detail would make this a much nicer experience.

2026-07-04 via Nuitee
G
Giorgos solo_traveller gr
8
2026-06-30 via Nuitee
G
Gerardo Jose solo_traveller es
4
Low price low quality
Pros:

It’s close to the beach. However you need to walk 10 mins and cross the street.

Cons:

Very disappointed with communication between the owner. Took more than 24 hs to answer the messages. And the phone call doesn’t accept calls from abroad when you try to call from your phone.
There are no clear indications where the flat is. The address on booking is not the certain one.
I received the code to get into the flat in Greek which I had to translate it. And I asked afterwards if I could leave my luggage at some place or talk to someone to wait my flight for the way back and never received any response.
It’s ok just for a one transit day stay. However if you have problems to breathe not the perfect option since the humidity from the walls is terrible.
The rest of the facilities are already written on the previous bad comments.
I think communication between the customer and owner should be something mandatory.

2026-06-23 via Nuitee
Λευτερης solo_traveller gr
10
Pros:

Τα πάντα ήταν αψογα

Cons:

Όλα μου αρεσαν

2026-06-17 via Nuitee
A
Ana Luminita solo_traveller gb
7
Pros:

It was clean

Cons:

noise

2026-06-04 via Nuitee
L
Leonardo solo_traveller it
7
2026-06-04 via Nuitee
V
Vasilis couple gr
2
Overall, the stay was disappointing and did not meet basic expectations.
Pros:

Nothing in particular stood out positively during my stay.

Cons:

I booked a 5-night stay but left after 3 nights due to multiple unresolved issues.

The air conditioning was not functioning properly—it would shut off after about 2 minutes each time, making the room very uncomfortable. There was also no reliable hot water. Although an instantaneous water heater was installed, the main switch repeatedly tripped.

The listing photos are misleading, as it is not clear which room is being booked, and the actual room did not meet expectations. The Wi-Fi was extremely poor, and the kitchen lacked basic utensils.

Communication was very disappointing. I sent two messages through Booking and did not receive any response.

Additional issues included a very small shower and old windows that became noisy even with slight wind.

Due to these problems and the lack of response, I decided to leave early. I informed the property and left the keys outside the door upon departure.

Overall, the stay did not meet basic expectations, and I would not recommend this property.

2026-05-05 via Nuitee
D
Daskalakis couple gr
1
2026-05-03 via Nuitee
Κ solo_traveller gr
10
Pros:

Υπέροχο διαμέρισμα δίπλα στην θάλασσα, σφυζων από θετική ενέργεια.Το προτείνω ανεπιφύλακτα.

Cons:

Όλα ήταν όμορφα

2026-04-22 via Nuitee
P
philippe solo_traveller fr
9
Pros:

Accueil très agréable. Très réactif.

Cons:

Pas du tout d'eau chaude.

2026-04-22 via Nuitee
J
Joel couple de
10
Pros:

Der Aufenthalt war sehr angenehm und sehr schön. Das Zimmer war ordentlich und der Check-in sowie check-out war sehr leicht. Ich empfehle das Hotel jedem weiter

2026-01-19 via Nuitee
E
Ebrou extended_group gr
6
2026-01-19 via Nuitee
P
Petra couple si
10
Great value for the price, good conections to the city centre, very near the beach.
Pros:

The apartment was nice; we had a fully equipped kitchen, which was great for cooking. Very near the bus station, connected to the city centre with public transport. The apartment was big, with a balcony. Great value for the price, I would recommend this apartment.

Cons:

The kitchen was a bit dark, but that is just how the apartment is laid out. Still great :D

2025-11-04 via Nuitee
D
Daniela family_with_children cz
8
good value for money
Pros:

Location was great.

2025-11-03 via Nuitee
A
Anna couple il
8
Pros:

Расположение на улице с кучей магазинчиков.Стоянка частная (нашли с трудом) Номера расположены на втором этаже по крутой лестнице. Чтобы попасть к морю нужно пройти через гостиницу. Были в конце сентября одну ночь перед вылетом.
Бельё идеально чистое!
Но небыло одеял. Написала персоналу. Ответ был :"Ещё тепло-не положено"))

2025-10-02 via Nuitee
ΣΕΓΔΙΤΣΑΣ family_with_children gr
7
Cons:

ΠΡΟΒΛΗΜΑ ΜΕ ΔΙΑΚΟΠΕΣ ΡΕΥΜΑΤΟΣ ΚΑΙ ΝΕΡΟΥ

2025-09-29 via Nuitee
B
Batia couple me
3
Pros:

A little...it's important to note that the place is basic but clean.

Cons:

There was a very difficult problem with finding the place, the address on the website is not accurate, in the end we received an explanation in "Greek" and we were unable to contact them. A real disappointment !

2025-09-28 via Nuitee