Cinnamon Lakeside

Hotels
•
Cinnamon Hotels & Resorts
8.3 (1913 reviews)
115, Sir Chittampalam A, Gardiner Mawatha , Colombo , lk

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Excellent pool and food
Great staff
Luxurious atmosphere
Cons:
Noisy at night
Small breakfast restaurant
Unhelpful concierge staff
Loud music affected sleep

Categories

Cleanliness
8.06
Rooms very clean and great hospitality.
Service
8.53
Standard quality for this hotel tier.
Location
9.07
Great location and superb location.
Room Quality
8.02
Rooms could be a little bigger; however, they are not small.
Amenities
8.55
Facilities and comfort were liked.
Value for Money
8.31
Standard quality for this hotel tier.
Food and Beverage
7.56
The food was very average and served uncooked food.
Overall Experience
8.33
Ratings reflect various sentiments about experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:52

Property Description

Luxurious Lakeside Retreat

Exquisite Dining Options: With 9 dining choices, including lakeside dining and a trendy bar, indulge in a variety of culinary experiences.

Recreational Activities: From swimming in the outdoor pool to playing tennis and squash, the hotel offers a range of activities to keep you entertained.

Elegant Accommodations: Relax in stylish rooms equipped with modern amenities, marble bathrooms, and some with exclusive privileges and scenic balconies.

Experience the epitome of luxury at Cinnamon Lakeside Colombo. Book now for an unforgettable lakeside getaway.

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the resort.

If you are making payment using another card holder's credit card, kindly provide the following to the resort prior to your arrival:

1) Authorization letter with card holder's signature
2) Copy of the card holder's card (front and back of card with card holder's signature)
3) Copy of the card holder’s passport or driver’s license

Please note that the resort may contact the cardholder for verification purposes.

Please note that future taxes are subject to change.

Please note that an additional supplement will apply for dinner on 24th, 25th, & 31st December. Please contact the property for further details

please note that we will be charging an additional 2.56% of the total rate for arrivals, effective from the 1st of October onwards, in the event that the final room bill will be paid in LKR
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 11 years old stay for US$30 per person per night when using an available extra bed.
    Adults stay for US$36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1913 reviews
Cleanliness: 8.06
Service: 8.53
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 7.56
Overall Experience: 8.33
S
Sheyenne • extended_group • au
10
2026-07-04 • via Nuitee
H
Haris • couple • gb
1
The Worst Hotel I have stayed in
Pros:

Staff tried but were very underwhelming.

Cons:

Our stay at Cinnamon Lakeside Colombo was one of the most disappointing hotel experiences we’ve had.

The food quality was poor, with fruit that was often not fresh, and we had concerns about the cleanliness of the water, which resulted in my wife becoming ill during our stay.

To make matters worse, the hotel damaged one of my wife’s delicate garments during the laundry service. Instead of informing us, they simply returned it in the packaging and we only discovered the damage while packing to leave. When we raised the issue, staff apologised and promised compensation, asking us to email after checkout. We did exactly that, but our email has been completely ignored.

The combination of poor food quality, hygiene concerns, damaged personal belongings, and the lack of any follow-up or customer service after promising compensation left us extremely disappointed. Unfortunately, we would not recommend staying here.

2026-07-04 • via Nuitee
M
Mansoor Rana • solo_traveller • pk
8
Pros:

Ambiance

Cons:

Rates, vakue for money

2026-07-03 • via Nuitee
J
Jagjit • solo_traveller • gb
7
The staff were exceptionally helpful.
Pros:

Location and the pool

Cons:

It’s tired

2026-07-02 • via Nuitee
K
keith • family_with_children • sc
9
our stay was fantastic , we really enjoyed ourselves ,
Pros:

the room were very spacious , the house keeping were very polite , friendly and always willing to help , at the pool they were very nice ,polite , friendly

Cons:

the crows , but thats nature no one can do anything about it i guess

2026-07-01 • via Nuitee
B
BharathiRaj • solo_traveller • in
8
2026-06-30 • via Nuitee
A
Abishaek • family_with_children • no
10
Pros:

Servicen og rommene, generelt alle fasileter

Cons:

Ingenting

2026-06-30 • via Nuitee
K
Kumar • solo_traveller • us
10
2026-06-29 • via Nuitee
J
JOHN • solo_traveller • gb
10
2026-06-28 • via Nuitee
B
Boss.93 • solo_traveller • sa
10
Pros:

Everything was Good about the accommodation,
And special thanks and appreciation for the receptionist (Ashcharya) she was very welcoming and Exceptional.

Cons:

Nothing to be mentioned.

2026-06-28 • via Nuitee
S
Saarujan • solo_traveller • ch
8
2026-06-27 • via Nuitee
D
Dianne • solo_traveller • gb
10
Pros:

Lovely staff

Cons:

Lack of signage or a map

2026-06-27 • via Nuitee
S
Susan • couple • au
7
Pros:

A bit dated now & really needs a renovation

2026-06-27 • via Nuitee
S
Surekha • couple • gb
9
2026-06-27 • via Nuitee
K
Kerrie • solo_traveller • au
10
Pros:

The hotel was great for our last night in Sri Lanka. Pool was clean and food was excellent.

Cons:

All was good.

2026-06-26 • via Nuitee
A
Aishath • solo_traveller • mv
9
2026-06-26 • via Nuitee
P
Prasath • solo_traveller • lk
1
I stayed at Cinnamon Lakeside from 23rd to 24th June, and unfortunately, my experience did not reflect what I expect fro
2026-06-25 • via Nuitee
M
Mahesh • solo_traveller • au
10
Best value for money
Pros:

Food , room and the kind heartdness and Professionalism of the Staff

Cons:

Nothing at all

2026-06-24 • via Nuitee
S
SARAH • couple • ae
10
Really great people, great setting, great food. Terrible pillows
Pros:

Relaxed, charming and excellent staff. Great food

Cons:

The pillows! What is it with the pillows? Ideal is one firm, one squishy. Basic. So, if you have a neck problem you can use the squishy to support the neck, and then the Big Firm for back support. Husband is still suffering from bad neck. Shame because the bed itself is v comfortable. Pillows. 👎👎. Actually x100. We love Lakeside. Not the pillows.

2026-06-24 • via Nuitee
S
SARAH • couple • ae
10
2026-06-24 • via Nuitee