Duke Vallehermoso

Hotels
7.8 (1631 reviews)
133 Calle de Guzmán el Bueno , Madrid , es

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Non-smoking throughout

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Room Size
Noise Issues
Comfort Issues

Categories

Cleanliness
7.13
Several reviews mention cleanliness favorably, though there were complaints about specific issues.
Service
8.6
Most reviews mention helpful and responsive service from the staff.
Location
8.64
The location is frequently highlighted as a strong point in the reviews.
Room Quality
6.59
Some guests mentioned issues with room size and comfort, impacting overall impressions.
Amenities
7.62
Guests appreciated some amenities but also suggested improvements.
Value for Money
7.58
General sentiment is that it offers decent value, though improvements could be made.
Food and Beverage
8.13
No specific mentions but accepted general quality for the hotel tier.
Overall Experience
8.1
Many guests expressed a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:40

Property Description

Central Location
Modern Amenities
Nearby Attractions

To experience the best of Madrid, book your stay at Duke Vallehermoso. Enjoy modern amenities such as air conditioning, a TV, and a kitchen in every unit. With key attractions like Temple of Debod and Plaza Mayor just a few kilometers away, our central location makes it easy to explore the city. Don't miss out on the convenience of free WiFi and proximity to Santiago Bernabéu Stadium. Make your reservation today for a memorable stay in Madrid!

Important information:

In order to complete the self-check-in process, all guests over 18 years are required to provide an ID before arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1631 reviews
Cleanliness: 7.13
Service: 8.6
Location: 8.64
Room Quality: 6.59
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.1
W
Wu • couple • ie
1
2026-07-24 • via Nuitee
S
SUSANA • couple • es
9
Pros:

La ubicación es lo mejor, tiene de todo en un espacio muy reducido

2026-07-23 • via Nuitee
S
Sergio • solo_traveller • gb
9
2026-07-22 • via Nuitee
R
Roberta • couple • it
8
Molto piacevole
Pros:

La posizione ottima e ambiente carino e funzionale

Cons:

Risolto un inconveniente iniziale, velocemente e gentilmente, dopo non sono stata presa in considerazione riguardo ulteriori chiarimenti

2026-07-21 • via Nuitee
K
kadourMoumene • solo_traveller • dz
10
Pros:

Mi estancia fue excelente. El apartamento estaba limpio, cómodo y equipado con todo lo necesario. La ubicación es fantástica, cerca del transporte público y de todos los servicios. El personal de recepción fue amable, atento y respondió rápidamente a todas mis preguntas. Me sentí cómoda y segura durante toda mi estancia. Les agradezco su cálida bienvenida y su excelente servicio, y recomiendo este lugar a cualquiera que visite Madrid. Estaría encantada de volver a alojarme aquí.

2026-07-21 • via Nuitee
B
Balegas • couple • pt
8
Pros:

Localização perto de transportes
Quarto com cozinha
Sistema de lavagem de roupa incluído

Cons:

A cadeira e a mesa estavam partidas e não fizeram nada para resolver

2026-07-20 • via Nuitee
J
jesus alberto • couple • es
10
2026-07-18 • via Nuitee
C
Cristian • solo_traveller • pt
8
2026-07-16 • via Nuitee
Z
Zan • solo_traveller • jp
8
Pros:

location is good (close to bus/train station, supermarket, restaurant).

Cons:

Check-in is done via online app. A bit difficult if you don't have internet access at that time.

2026-07-15 • via Nuitee
I
Irving • couple • us
10
Helpful staff and luxury apartments
Pros:

Everything you need when visiting the city: kitchenette, privacy and cleanliness

2026-07-12 • via Nuitee
G
Grismel • couple • es
1
2026-07-11 • via Nuitee
J
Jessica Mª • couple • es
10
Mi cuarta vez aquí
Pros:

Bien comunicado, limpio y muy buena atención.

2026-07-10 • via Nuitee
S
Sergio • solo_traveller • es
9
2026-07-10 • via Nuitee
S
Saho • solo_traveller • jp
7
安価で値段に見合った快適さ
Pros:

値段に対して部屋は広いです。スーパーもバス停もメトロの駅も近くにあり、ランドリーとキッチンがあるので旅費は安く抑えたい方にはピッタリだと思います。スタッフもwhatsappで親切に対応してくれます。海外のホテルにしては珍しくシャンプーとボディソープもついてきます。

Cons:

ドライヤーがなかったので問い合わせたところ「清掃スタッフに確認する」と返答をもらってからチェックアウトまで音沙汰がありませんでした。わたしはドライヤーなしでもどうにかなりましたが、ドライヤーが必要な方は要注意かもしれません。

2026-07-10 • via Nuitee
F
Francisco • solo_traveller • es
10
2026-07-09 • via Nuitee
A
Alessandra • solo_traveller • br
9
2026-07-08 • via Nuitee
M
Miguel • couple • es
8
Practica y agradable
Pros:

Su ubicación

Cons:

Hubo cambios de claves nada más llegar

2026-07-08 • via Nuitee
H
Hazel • couple • gb
9
2026-07-08 • via Nuitee
W
Wiktoria • solo_traveller • pl
9
2026-07-07 • via Nuitee
H
huizhen • solo_traveller • us
4
Location is good
Pros:

Clean and quiet

Cons:

There are cockroaches in the room. The bathroom smells so bad.

2026-07-05 • via Nuitee