Duke Vallehermoso

Hotels
7.8 (1546 reviews)
133 Calle de Guzmán el Bueno , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Room Size
Noise Issues
Comfort Issues

Categories

Cleanliness
7.13
Several reviews mention cleanliness favorably, though there were complaints about specific issues.
Service
8.6
Most reviews mention helpful and responsive service from the staff.
Location
8.64
The location is frequently highlighted as a strong point in the reviews.
Room Quality
6.59
Some guests mentioned issues with room size and comfort, impacting overall impressions.
Amenities
7.62
Guests appreciated some amenities but also suggested improvements.
Value for Money
7.58
General sentiment is that it offers decent value, though improvements could be made.
Food and Beverage
8.13
No specific mentions but accepted general quality for the hotel tier.
Overall Experience
8.1
Many guests expressed a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:40

Property Description

Central Location
Modern Amenities
Nearby Attractions

To experience the best of Madrid, book your stay at Duke Vallehermoso. Enjoy modern amenities such as air conditioning, a TV, and a kitchen in every unit. With key attractions like Temple of Debod and Plaza Mayor just a few kilometers away, our central location makes it easy to explore the city. Don't miss out on the convenience of free WiFi and proximity to Santiago Bernabéu Stadium. Make your reservation today for a memorable stay in Madrid!

Important information:

In order to complete the self-check-in process, all guests over 18 years are required to provide an ID before arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1546 reviews
Cleanliness: 7.13
Service: 8.6
Location: 8.64
Room Quality: 6.59
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.1
M
María de los Ángeles • solo_traveller • es
10
Todo perfecto
Pros:

El sitio y la limpieza

2026-06-06 • via Nuitee
H
Hugo • solo_traveller • ar
8
2026-06-06 • via Nuitee
H
Helena • couple • es
3
Decepcionada, la zona lo uníco que está bien
Pros:

El alojamiento era muy pequeño, que eso sí que lo sabíamos pero no había nadie disponible ahí para ayudarte con el check in, después te piden una fianza que te cobran si hay algo roto y cuando entramos habían muchas cosas rotas de las cuales hicimos foto, como una percha, el soporte del rollo de papel de vater, el soporte de la toalla de ducha entre otros por no decir que no nos arreglaron el wifi y el primer día la TV tuve que poner mis datos y después con ayuda de chat got configuramos la tele porque habían cosas des configuradas que no te conectaba con normalidad el wifi

Cons:

Que no había nadie en persona para ayudarte, es más cuando llegamos nos tuvo que abrir un huésped porque no había manera… muy decepcionada con el trato y el alojamiento.

2026-06-05 • via Nuitee
E
Erick Matheus • solo_traveller • br
10
2026-06-03 • via Nuitee
A
Alberto • solo_traveller • it
7
2026-06-02 • via Nuitee
D
David • solo_traveller • es
9
2026-06-02 • via Nuitee
M
Marija • couple • gb
4
Decent
Pros:

it was comfortable

Cons:

The host switched where my flat was with not even a weeks notice, the new flat we got was very far from the centre around 45 mins on train or £20 Ubers which is a lot, the actual apartment was nice but the bathrooms had these ants/ tiny black bugs crawling all over the floors which scared me, the sofa was not comfortable to sleep on, please don’t book if you want to be close to everything

2026-06-02 • via Nuitee
A
Aurea • solo_traveller • gt
10
Pros:

La ubicació

2026-06-02 • via Nuitee
J
Julia • couple • it
8
Abbastanza ottimo
Pros:

La struttura moderna

Cons:

Non mi è piaciuto non avere la terrazza

2026-06-01 • via Nuitee
J
Judith • solo_traveller • es
8
Pros:

Limpio y agradable, especialmente dar las gracias a todo el personal tanto en recepción como en limpieza, especial mención a la Jefa del personal de limpieza y el responsable de recepción. Personas muy profesionales y amables. Gracias

2026-06-01 • via Nuitee
A
ana • solo_traveller • es
8
Buena ubicación y espacio, aunque falta de algunos detalles.
Pros:

Interesante ubicación. Espacio y limpieza. Perfecto para una persona de viaje de trabajo.

Cons:

El baño es bastante pequeño y no tiene ninguna estantería para poder dejar las cosas de aseo. Dentro de la ducha tampoco hay ninguna estantería o similar donde poder apoyar el gel y champú por lo que hay que dejarlos en el suelo. En mi caso la ducha, además, no se enganchaba (estaba floja) por lo que no era posible ponerla fija.
Con respecto a la luz se podría plantear una luz secundaria de mesilla, ya que está únicamente la general o la de la mesa.

2026-06-01 • via Nuitee
M
Mateusz • couple • pl
8
2026-06-01 • via Nuitee
M
Mercedes • solo_traveller • es
6
2026-05-31 • via Nuitee
D
Domenico • solo_traveller • it
10
Pros:

Mi experiencia fue excelente, muy buena ubicación y excelente trato por parte del personal, volvería seguramente

2026-05-30 • via Nuitee
L
Lennox Stephen Leslie • couple • hu
8
I had all in all a great time
Pros:

The cleanliness and organisation

Cons:

The shower was a bit stopped up, water didn’t flow out well

2026-05-30 • via Nuitee
S
Saucedo Cuevas • solo_traveller • es
10
2026-05-29 • via Nuitee
L
Liege • solo_traveller • br
8
Tinha expectativas maiores.
Pros:

Gostei da limpeza.
Gostei do fato de ser um local seguro e ter metrô perto.
O local onde fica a hospedagem é bem simpático e bem cuidado.

Cons:

- O fato de exigirem uma caução para despesas eventuais de conservação, o que não foi informado pelo booking. Mandei mensagem e não fui respondida. Achei péssimo.
- Não gostei do fato de não ter elevador. Me colocaram no terceiro andar e tive que subir com a mala pesada sem auxílio algum.
- Não gostei que o quarto que aluguei tinha máquina de lavar roupa, e quando cheguei no quarto que me disponibilizaram não havia.
- No anúncio que vi tinha vista, mas me colocaram num quarto que dava para trocentas mil janelas.

2026-05-29 • via Nuitee
M
maria carolina • couple • co
8
Pros:

Muy limpio. La habitación era amplia

Cons:

Lo único que no me gustó es que no tiene una persona en recepción que pueda guardar las maletas mientras llega la hora del check in. Si bien cuentan con lockers, las maletas grandes no caben.
Las almohadas un poco altas para mi gusto

2026-05-28 • via Nuitee
M
Mehdi • solo_traveller • ma
8
2026-05-28 • via Nuitee
S
Silvia • solo_traveller • ro
10
Pros:

Thank you

Cons:

All

2026-05-27 • via Nuitee