MSquare Palembang

Hotels
7.4 (42 reviews)
Jalan Rupit No 905-906 (sebelah ex Poltabes Lama) (sebelah ex Poltabes Lama) , Palembang , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Lift / Elevator
See all facilities

Review Highlights

Cons:
Rooms smelled of smoke
Room quality was poor
Unpleasant experience

Categories

Cleanliness
4.74
The rooms are noted to have a strong smell of smoke, which negatively impacts cleanliness.
Service
8.71
Standard service quality for a hotel of this rating, despite the issues mentioned.
Location
7.75
The location is acceptable, as the reviewers fled to a nearby hotel.
Room Quality
4.7
Rooms were empty and had an unpleasant odor, indicating poor room quality.
Amenities
8.73
Not mentioned in the review, assumed to be standard quality for this hotel tier.
Value for Money
8.69
Not mentioned in the review, assumed to be standard quality for this hotel tier.
Food and Beverage
8.74
Not mentioned in the review, assumed to be standard quality for this hotel tier.
Overall Experience
7.11
Overall experience reflects the average feelings expressed in the review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:09

Property Description

Convenient Location

MSquare Palembang offers a convenient stay in the heart of Palembang, just a stone's throw away from popular landmarks like Ampera Bridge and Bumi Sriwijaya Stadium. Explore the city with ease from our centrally located 2-star hotel.

Comfortable Accommodation

Relax in our air-conditioned rooms equipped with modern amenities, including free WiFi and flat-screen TVs. Enjoy a good night's sleep on our cozy bed linen and wake up to a beautiful city view in select rooms at MSquare Palembang.

Business and Leisure Facilities

Whether you're here for work or leisure, take advantage of our business center and car rental service for a seamless stay. After a busy day, savor delicious Asian cuisine at our on-site restaurant. Book your stay now at MSquare Palembang for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 42 reviews
Cleanliness: 4.74
Service: 8.71
Location: 7.75
Room Quality: 4.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 7.11
N
Nurul Hidayah • family_with_children • my
5
Pros:

location is good, near by to 24hrs mart

Cons:

Water heater is not function, and cannot use wifi inside the room

2026-09-01 • via Nuitee
Y
Yazid • solo_traveller • sg
6
It is a reasonable priced hotel. Rooms are quite basic to stay for a few days
Pros:

It is convenient. There is a small mall just 5 mins away with Starbucks and 2 restaurants serving local food

Cons:

Rooms are exposed to cigarette smoke coming from the lobby. Rooms also exposed to noise from neighboring rooms and lobby

2026-08-27 • via Nuitee
S
sandrine • solo_traveller • fr
1
2026-07-13 • via Nuitee
M
Mutiara • solo_traveller • id
10
Pros:

Menu breakfastnya walaupun pilihannya tidak seperti tempat lain, tapi rasanya boleh diadu banget 💯

Cons:

Tak ada

2026-06-29 • via Nuitee
T
Togu Utama Paulus • family_with_children • id
7
2026-05-20 • via Nuitee
R
Rhenia • family_with_children • id
7
2025-08-04 • via Nuitee
F
Fu wen ju • family_with_children • cn
10
2025-08-01 • via Nuitee
D
Daniel Kauert • family_with_children • ch
2
Nicht empfehlenswert
Pros:

Nichts, sind geflüchtet ins Ibis nebenan.

Cons:

Total leer
Zimmer haben nach Rauch gesunken,

2025-08-01 • via Nuitee
A
Abdurrahman • family with young children • sa
8
Very good
Pros:

It is a good value for the money, and the location is perfect, near to a lot of local shops and coffee shops

Cons:

The breakfast was not heated enough, it seems to be leftovers

2025-05-04 • via Nuitee
S
Susanygunawan • family with young children • id
5
Spacious room but lacking...
Pros:

- room is spacious
- area is quite quiet
- interior is good, promising, needs more decorations

Cons:

- water heater is not working
- soap smells rancid, although ok to use
- minimal parking, when my car is blocked by another car, the staff had to call the owner to the room to move his car
- we can hear the voices of other guests in the corridor
- keycard not working for lift
- understaffed

2025-01-30 • via Nuitee
Y
Yuriy • review category business travellers • id
8
Very good
2024-12-04 • via Nuitee
A
Ahmad • family with young children • id
7
Good
2024-10-12 • via Nuitee
P
Peter • family with young children • gb
6
Pleasant
Pros:

Location was good. Staff friendly.

Cons:

Mosquitos in public areas. Taxi made to pay entrance for drop off

2024-09-13 • via Nuitee
S
Stiawan • family with young children • au
7
Good
Pros:

The staff very nice & friendly, only the breakfast it's not good enough thanks you

2024-09-10 • via Nuitee
N
Nourly • family with young children • ch
7
Good
2024-06-17 • via Nuitee
K
Karin • family with young children • nl
10
Exceptional
Pros:

The staff.
Diana was very nice and helpfull.

2024-05-31 • via Nuitee
W
Widhiartuti • solo traveller • id
6
Pleasant
Pros:

very friendly staff and offer me by calling me on my phone for food menu for sahur

Cons:

very noise because your neighbourhood doing something on day light like making space for parking, so wasnt good day for me to sleep during ramadhan

2024-03-28 • via Nuitee
L
Ls • family with young children • id
9
I think this is one of the best hotels in the city. Been here so many times. They improved a lot.
Pros:

Everything except the wifi.

Cons:

The wifi kinda suck but still working.

2024-02-28 • via Nuitee
E
Eka • family with young children • id
8
Very good
2024-01-05 • via Nuitee
E
Eldo • family with young children • id
7
Good
Pros:

The fare was fair enough

Cons:

The parking lot and reastaurant were not big enough

2024-01-02 • via Nuitee