Suntrust Parkview

Hotels
7.6 (10 reviews)
Natividad Lopez Street , Manila , PH

Facilities

Front desk (limited hours)
Free wired internet
Pool sun loungers
Internet access
Exercise/lap pool
Japanese garden
Swimming nearby
Non-smoking rooms
Air conditioning
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location near mall / SM / train station
Felt safe
Host gracious and accommodating
Caretaker provided snacks
Rooms had needed items; neat and comfortable
Felt like a home away from home
Cons:
Heater not working resulted in a cold bath and unpleasant smell for one guest
Owner did not answer calls/messages leading to failed check-in
Authorization letter/tower details missing causing entry denial by guards
One booking resulted in inability to stay

Categories

Cleanliness
7.5
Generally described as neat and 'like home'; one guest reported a smell related to the cold bath.
Service
6.5
Mixed: host and caretaker described as gracious and accommodating (snacks provided), but a major negative: owner did not answer calls/messages, causing a failed check-in.
Location
9.2
Multiple guests praised the convenient location near a big mall, SM and the train station; felt safe and well-situated for dining/shopping.
Room Quality
7.2
Rooms reported as complete with needed items, comfortable and neat; however one guest experienced a cold bath due to a heater failure.
Amenities
7.2
Basic amenities present (snacks, necessary items) but some facility issues reported (heater not working) that affected experience.
Value for Money
7.6
Standard quality for this hotel tier.
Food and Beverage
8
Caretaker provided snacks (positive); many dining options nearby though no full F&B service was detailed.
Overall Experience
7.6
Mostly positive stays described as 'awesome' and 'like home', but one significant negative where guests could not check in due to authorization/communication failures.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:36

Property Description

Prime Location in Manila

Modern Amenities

Relaxing Outdoor Spaces

To book your stay at Suntrust Parkview and experience the best of Manila, contact us now!

Important information:

This property will not accommodate hen, stag or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.6
Based on 10 reviews
Cleanliness: 7.5
Service: 6.5
Location: 9.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 7.6
Food and Beverage: 8
Overall Experience: 7.6
H
homer • couple • ph
6
2025-11-08 • via Nuitee
E
Elizabeth • family_with_children • au
10
Awesome
Pros:

Location, feeling safe

Cons:

None everything was great host was gracious and accommodating. 10/10 in my book. It was like home away from home. Will book again.

2025-10-29 • via Nuitee
J
Juliet • family_with_children • jp
9
2025-08-18 • via Nuitee
O
Ollie • family_with_children • ph
7
Overall, a decent stay with the caretaker providing snacks on an honesty sale minus the cold bath.
Pros:

The place was conveniently located near a big mall for dining and shopping purposes.

Cons:

Didn't like getting a cold bath, 'coz we couldn't get the heater working at that time and that smell hoping it can be gotten rid of or as a caution.

2025-07-16 • via Nuitee
J
Jasmine • with friends • ph
10
Great stay!
Pros:

Completeness of needed items. Near SM and Train Station

Cons:

N/A

2025-06-14 • via Nuitee
C
Conchita • family with young children • ph
10
Exceptional
2025-05-16 • via Nuitee
S
Scept • review category business travellers • ph
6
Pleasant
2025-04-28 • via Nuitee
A
Angelina • family with young children • ph
8
Very good
2025-04-22 • via Nuitee
R
Rosali • review category business travellers • ph
9
A Perfect place to Stay.
Pros:

So neat... Convenient and so comfortable.

2025-04-04 • via Nuitee
C
Chia • review category business travellers • ph
1
DISAPPONTING
Cons:

Apparently you still need to secure an authorization letter which the owner never provided. And then when we are already at the location the guards would not let us in because it did not specify which tower this property is. AND THE OWNER NEVER ANSWERED OUR CALLS/MESSAGES SO WE ENDED UP NOT BEING ABLE TO STAY.

2024-12-28 • via Nuitee