Mermaid Waterways

Hotels
9.8 (115 reviews)
15 Mermaid Place , Whitianga , NZ

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Luggage storage
Fishing
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Review Highlights

Pros:
Excellent cleanliness
Great service
Beautiful views
Comfortable accommodations
Cons:
Shared kitchen disappointment

Categories

Cleanliness
10
Guests noted the accommodation was very clean and well-maintained.
Service
9.98
Numerous reviews praised the friendly and helpful nature of the host Carol.
Location
10
The location was frequently described as excellent, close to water and tourist spots.
Room Quality
9.97
Rooms described as beautifully presented and well-equipped.
Amenities
9.49
Well-equipped kitchen and breakfast area; additional amenities noted positively.
Value for Money
9.47
Guests felt the price was reasonable for the quality of accommodation.
Food and Beverage
9.51
Self-serve breakfast options were appreciated by guests.
Overall Experience
10
Overall guest experiences were overwhelmingly positive with a high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:27

Property Description

Convenient Location
Situated just 2.4 km from Whitianga Beach, Mermaid Waterways offers a peaceful retreat close to popular attractions.

Modern Amenities
Enjoy air conditioning, a flat-screen TV with streaming services, and a well-equipped kitchenette in every unit.

Relaxation Options
Unwind on the sun terrace, play mini-golf, or admire mountain views from the comfort of your own patio.

To experience tranquility and convenience at Mermaid Waterways, book your stay now and secure your spot in Whitianga!

Important information:

We have a 15 yr old dog onsite.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.8
Based on 115 reviews
Cleanliness: 10
Service: 9.98
Location: 10
Room Quality: 9.97
Amenities: 9.49
Value for Money: 9.47
Food and Beverage: 9.51
Overall Experience: 10
J
Julia • couple • nz
10
Great, comfortable experience for a night away
Pros:

Very clean and homely with a lovely host

2026-09-19 • via Nuitee
E
Ebony-Rose • solo_traveller • nz
10
Pros:

The convenience to town, beautiful spot, the cleanliness and the lovely host carol, the breakfast selection

Cons:

The bed had a hump in the middle and was a bit uncomfortable and the shower pressure was a bit weak

2026-09-19 • via Nuitee
T
Tracey • solo_traveller • au
9
Stunning property with a lovely owner.
Pros:

I didn't realise it was a homestay as I booked at the last minute, and I normally don't like to do home stays, however, this place is just lovely. Carol was very helpful, showing me places to hike and travel to. The place is absolutely stunning, clean and has everything you need, even a sewing kit!.. definitely a place to stay.

Cons:

N/a

2026-09-09 • via Nuitee
C
Claire • solo_traveller • nz
6
Nice modern room. Just little bit too small for me - small bedroom with ensuite.
Pros:

Modern and lovely large bathroom. Host very friendly.

Cons:

No table to work from. Room a bit too small. Low water pressure - wasn't good in the shower.

2026-09-07 • via Nuitee
J
Joanna • couple • gb
10
Great place, facilities and touches!
Pros:

Location and accomodation - both fab

Cons:

Nothing

2026-07-20 • via Nuitee
L
Lisa • solo_traveller • nz
8
Waterway Wonder
Pros:

Great spot next to the waterways. The kayak's were good fun. Very generous snacks & breakfast condiments. Lovely bathroom.

Cons:

Shared kitchen position meant the other guests were talking right outside our bedroom door late evening.

2026-07-13 • via Nuitee
G
Guneshwari • couple • nz
10
A perfect location, with thoughtful hosts, a well-stocked kitchen, and a hassle-free experience!
Pros:

The location was fantastic, and the hosts ensured everything we needed was available. The kitchen was well equipped with a continental breakfast, including cereals, fruits, bread, a variety of spreads, and drinks. Access to the room was easy, convenient, and private. We had the best time!

Cons:

I can't think of anything!! Everything was amazing!

2026-05-26 • via Nuitee
K
Kris • couple • gb
10
Immaculately clean, welcoming, comfortable and would definitely stay again
Pros:

Lots of thoughtful touches, like the breakfast and the ability to make your own snacks in your own time

2026-05-21 • via Nuitee
S
Saranya • solo_traveller • nz
9
Pros:

Really lovely host and a clean space, thank you!

2026-05-16 • via Nuitee
R
Ralph • couple • nl
6
Aardige gastvrouw, maar accomodatie niet fijn
Pros:

Het was schoon.

Cons:

Er is een tussenruimte die heel gehorig is. Deze tussenruimte is waar het ontbijt gemaakt kan worden. Wij hadden mensen in een ander appartement die heel luidruchtig waren en waren al voor 07.00 uur herrie aan het maken. Mede door gehorige tussen ruimte. Ik heb overwogen om ergens anders heen te gaan.

2026-05-06 • via Nuitee
Y
yacine • solo_traveller • fr
10
Pros:

Carol est une super hôte au petit soins je recommande

Cons:

Tout était parfait

2026-05-05 • via Nuitee
M
Melanie • couple • at
10
2026-04-10 • via Nuitee
P
Pär • couple • se
10
Pros:

Vänligt bemötande. God service.
God frukost. Vacker miljö. Bra gångavstånd till centrum.

2026-04-09 • via Nuitee
J
James • couple • nz
10
Like a boss
Pros:

The host could run a 5 star hotel with their attention to detail and excellent service. Absolutely the highest level of competence in providing the best experience imaginable.

2026-03-30 • via Nuitee
A
Alannah • couple • nz
10
Enjoyable stay!
Pros:

We enjoyed the kayaks and mini golf! It was nice being on the canal.

2026-03-27 • via Nuitee
R
Robert • couple • de
10
2026-03-22 • via Nuitee
S
Sharon • couple • au
10
5 stars, clean, comfortable and welcoming.
Pros:

A home away from home. Very welcoming and comfortable. The hosts have thought of everything. We enjoyed having our breakfast sitting out on the deck, and star gazing at night.

Cons:

We loved it all.

2026-03-20 • via Nuitee
H
Hauke • couple • de
9
2026-03-20 • via Nuitee
G
gregory • couple • fr
9
Pros:

Les attentions diverses de la propriétaire

Cons:

Appartement très chaud en rentrant de sortie

2026-03-16 • via Nuitee
J
Julia • couple • ch
10
2026-03-06 • via Nuitee